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Terms and Conditions
PS AUCTION AB
TERMS AND CONDITIONS FOR AUCTIONS AND MEMBERSHIP
1. Background
1.1 These auction and membership terms ("Terms") apply between you as an individual or your company or other legal entity ("Customer"/"you") and PS Auction AB, registration number 556632-1468 ("PS"). By accepting the Terms, you, or the company or other legal entity you represent, become a registered member with PS.
1.2 The Terms apply to the Customer's membership with PS, the use of the PS website psauction.com and its related pages ("Website"), as well as the services, such as bidding or monitoring an item, provided by PS on the Website ("Services"). In the case of buying and selling items through the Website ("Auction Items"), PS's current General Terms for Online Auctions apply instead, as stated on the Website and below.
1.3 By accepting the Terms, the Customer and its representatives commit to complying with the Terms and agree that they have read the information about PS's processing of personal data in accordance with PS's privacy policy ("Privacy Policy"). The Terms, PS Privacy Policy, and the information provided by PS on the Website constitute the complete agreement between the Customer and PS regarding the use of the Website and PS's Services.
2. Services – bidding
2.1 PS may, from time to time, offer various services such as the opportunity to place or monitor bids. Such services may be free or associated with various fees. The following terms apply to PS's bidding service through the Website.
2.2 A Customer who wishes to participate in a bidding on the Website may do so if they meet the Terms. It is not allowed to participate in bidding on the Website for items submitted by oneself or to manipulate bidding in any way, such as through proxies. PS reserves the right to refrain from selling, disregard bids, and determine whether bidding should be redone due to uncertainties about the final bid.
2.3 A Customer can log in and place a bid on an auction on the Website from when it starts until it closes. For each Auction Item auctioned on the Website, there is a specified time when the countdown for the auction starts. If a new bid is placed by a customer within three (3) minutes from this time, the auction continues, and the auction time is extended by an additional three (3) minutes. When bidding has been stagnant for three (3) minutes, the auction is concluded. The auction end time is thus flexible and cannot be predicted.
Information about ongoing auctions along with preliminary closing dates is available on the Website.
2.4 All bids are binding for the Customer. A submitted bid cannot be withdrawn, provided that mandatory consumer protection legislation does not prescribe otherwise in relation to a Customer who is a consumer. Please note that the right of withdrawal will not typically apply to placed bids; see more information on this below in point 8.
2.5 The bidding service provided by PS has been developed over time through significant investments. PS continues to invest ongoing time and money in developing the bidding service. Therefore, if the Customer uses PS's bidding service and places a winning bid, a fee is charged for the use of the bidding service itself. The fee for the service is intended to cover PS's costs for the bidding service, such as investments made in the service, programmer costs, IT support, operational expenses, and other costs necessary for the service to be provided. The fee for the service must be paid in accordance with the principles and amounts specified on the Website. The fee for the service may vary depending on the Auction Item. A Customer is obligated to pay the fee for the service even if the purchase of the specific Auction Item is not completed by the customer for any reason. PS covers the fee for the service for a Customer who does not win the bidding for an Auction Item. Applicable fees for the service are stated on the Website. Payment of the service fee to PS is carried out in accordance with PS's current General Terms for Online Auctions, as stated on the Website and below.
2.6 An Auction Item auctioned on the Website is assigned a minimum price that PS is willing to sell the Auction Item for ("Reserve Price"). The Customer should place a bid that corresponds to the highest amount the Customer is willing to pay for the Auction Item ("Bid"). A Customer who wants to place a Bid should follow the instructions on the Website. PS offers various bidding strategies. Depending on the selected bidding strategy, when a customer places a Bid that exceeds the Reserve Price, PS will automatically initiate a bidding agent that bids as favorably as possible on behalf of the customer up to the Bid. This may also occur below the Reserve Price, depending on the chosen bidding strategy. Refer to the Website for more information on PS bidding strategies. Therefore, the winning bid may be lower than the specified Bid. See the Website for more information about Bids and their function. PS reserves the right to remove Auction Items from the Website during ongoing bidding.
2.7 The highest stated bid wins. If two equally high bids are submitted, the Customer whose bid was registered first by the service wins. After the auction is concluded, the Customer who placed the highest bid has always entered into a binding agreement with PS, provided that PS has approved the Customer's bid by sending an invoice to the Customer or otherwise confirming the bid in accordance with point 2.9 below. Applicable purchase terms are stated in PS's current General Terms for Online Auctions. If the Reserve Price has not been reached, the conditions in point 2.8 below apply.
2.8 If an Auction Item has not reached its Reserve Price, PS reserves the right not to accept the Customer's bid, but instead re-list the Auction Item for sale without prior contact with the Customer who placed the highest bid. If the Customer's bid has been approved by PS, an invoice is sent to the Customer without initial contact from PS. The sent invoice is therefore considered as acceptance of the bid by PS. The invoice is sent to the email address provided by the Customer at registration and is available for download on the Customer's own page on the Website.
2.9 After the auction, PS contacts the Customer who won the bidding in accordance with point 2.7, typically within three (3) business days, via email or phone to confirm the bid. This is usually done by PS sending an invoice to the Customer. Payment for the purchase is made in accordance with PS's current General Terms for Online Auctions. The winning Customer is obliged to be available by phone and read their email after the auction closes. In cases where PS cannot contact the winning Customer despite repeated attempts, PS has the right to charge the service fee and offer other Customers the opportunity to purchase the Auction Item unless stated otherwise.
3. User account and personal data
3.1 In order to utilize the Services, such as placing a bid on the Website, the Customer must be registered and logged in on the Website, either as an individual or as a company. Registering as a Customer on the Website is free. The Customer registers by filling in their details on the Website and subsequently obtains a user account. The Customer confirms that the information provided is accurate and complete, and is responsible for inaccuracies in the information provided. Information regarding PS's processing of personal data can be found in PS's Privacy Policy.
3.2 If a company or other legal entity is registered as a Customer, it is required that a natural person with the authority to bind the legal entity to the Terms, use the Services, and enter into agreements on behalf of the legal entity on the Website is also designated as a contact person. The Website is not accessible to, and must not be used by, individuals under 18 years of age or those who, for any reason, have limited legal capacity or are temporarily or permanently suspended Customers.
3.3 The customer undertakes to ensure that no one other than the customer can use the customer's login credentials. The customer must not disclose the username and password to any unauthorized person and must ensure that documents containing information about the username and password are stored in such a way that unauthorized individuals cannot access the information. If the customer uses BankID for login, the customer must ensure that no unauthorized person gains access to it. The customer must immediately notify PS if there is reason to suspect that an unauthorized person knows the customer's password or has obtained the customer's BankID. The customer is responsible for actions, such as bidding and purchases, made with their login credentials.
3.4 If PS suspects that the Customer is abusing their user account or login credentials or otherwise violating the Terms, PS has the right to suspend the Customer. PS also has the right to assign new login credentials to the Customer regardless of the reason.
3.5 PS is not responsible for losses caused by unauthorized use of a Customer's login credentials or user account, provided that PS is not guilty of negligence.
4. Messages
4.1 Messages from PS to the Customer are sent to the email address registered on the Website. Messages from the Customer to PS should be sent as specified on the Website.
4.2 Messages sent by email are considered to have been delivered to the other party immediately upon receipt of confirmation of the received transmission. Messages sent by regular mail are considered to have been received by the other party three (3) days after dispatch.
5. Technology
5.1 Unfortunately, PS cannot guarantee that the Website will be error-free or uninterrupted, that errors will be corrected, or that the Website or the servers making the Website available are free from harmful components. Technical disruptions caused by maintenance work, further development, and/or other disturbances may limit and/or temporarily prevent the Customer's ability to use the Website, or data may be lost. PS is not responsible for the availability of the Services and cannot guarantee that technical disruptions or data losses will not occur.
5.2 The Website may experience operational disruptions as mentioned above. PS reserves the right to postpone the dates and times for auction closures after unexpected operational disruptions, including but not limited to errors in the internet connection to the server, data breaches, or service interruptions from providers. Therefore, PS is not responsible for any overload on the Website and its consequences. PS is not liable for damages or faults in its or others' computer equipment and/or programs that affect participation in PS auctions.
5.3 The above does not apply in case of gross negligence or intent.
6. Intellectual property rights
6.1 The Website and the Services, their content, and all intellectual property rights protecting them are owned by PS. The Website and its content are protected by copyright and database rights (catalog protection). Unauthorized use or copying of the whole or parts of the Website and the Services may constitute illegal infringement of intellectual property rights and result in liability for damages.
6.2 PS, PS ONLINEAUKTIONER.SE, PS ONLINEAUCTIONS.COM, PS AUCTION.SE, PS AUCTION.EE, PS AUCTION.DK, PS AUCTION.FI, and PS AUCTION.COM, together with related logos, constitute PS trademarks and/or domain names. The use of these trademarks is only allowed after written approval from PS, and after such approval, it must be in accordance with PS's instructions.
7. Agreement Duration
7.1 These Terms come into effect when the Customer has registered on the Website and are valid indefinitely. The Customer has the right to terminate their membership with PS at any time. Upon termination, the Terms continue to apply to such actions, such as bidding, that the Customer has undertaken before the termination.
7.2 A Customer who has been suspended from the Website by PS does not have the right to re-register or use the service through another Customer's login without prior written consent from PS. PS has the right, at its discretion, to decide to cease providing the Website and the Services or parts thereof.
8. Right of Withdrawal for Consumers
8.1 The provisions in this section 8 apply to consumers.
8.2 In certain cases, the right of withdrawal does not apply. This is the case if the agreement concerns a service that has been fully performed, and the consumer has expressly consented to the service commencing and has agreed that there is no right of withdrawal once the service has been fully performed. When the Customer participates in an auction on the Website by placing a bid, the Customer is using a service (bidding service) that is also fulfilled by placing bids in an ongoing auction during the withdrawal period. When the Customer uses this service, the Customer will be able to give explicit consent for the service to commence and acknowledge that there is no right of withdrawal once the service has been fully performed (i.e., as soon as the bid has been placed). The information about the right of withdrawal below is therefore not applicable in most cases when using the PS bidding service; however, it may be relevant for other services that PS may offer to the customer from time to time.
8.3 According to applicable consumer legislation, consumers have the right of withdrawal within fourteen (14) days from the day the agreement for a service is concluded. If the Customer wishes to exercise the right of withdrawal before the withdrawal period has expired, the Customer should send a clear and explicit message to PS. For a smooth process, PS recommends that the Customer contact PS in the manner described on the Website. The customer should then provide their name and other relevant information, such as the specific service in question. The Customer can also choose to use the standard withdrawal form provided by the Swedish Consumer Agency, see here: Withdrawal Form - Swedish Consumer Agency.
8.4 To meet the deadline for exercising the right of withdrawal, it is sufficient for the Customer to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.
8.5 When the Customer exercises their right of withdrawal, PS will refund any amount the Customer paid for the withdrawn service. PS is entitled to deduct a proportional part of the agreed price, to the extent that the price is reasonable, for a service that has been partially performed before the Customer exercised the right of withdrawal, provided that the Customer has requested the service to start during the withdrawal period.
8.6 PS will refund the amount as soon as possible, but no later than 14 days from the date PS received the Customer’s notification of exercising the right of withdrawal. The refund will be made to the customer via the payment option chosen by the Customer, unless otherwise agreed or if there are obstacles to such a refund.
9. Amendment of the Terms
9.1 PS may change the Terms, Services, and their prices, as well as the content on the Website from time to time. In the case of significant changes to these Terms, the Customer will be informed before logging into the Website. However, this does not apply if the change is due to changes in the law, regulations, or decisions by authorities, and the change must take effect immediately.
9.2 If PS and the Customer have not agreed otherwise, the amendment takes effect thirty (30) days after the Customer has been informed of such a change. If the Customer does not accept the changes in the Terms or Services, including price changes, they have the right to terminate the agreement for access to the Website with immediate effect. The Website will then be closed for that Customer, and the membership will be terminated. Such termination must be made before the Customer uses the Website again. PS recommends that the Customer regularly checks the Website to be aware of any changes to the Terms.
10. Suspension
10.1 If a Customer violates the provisions of these Terms or if PS has reason to suspect that a Customer is in violation of the Terms, PS may, at its discretion and without prior notice to the Customer: (i) terminate the Customer's user account and/or (ii) restrict the Customer's right to use the Website by preventing login and/or (iii) disable access to the Website.
11. Transfer
11.1 PS has the right to transfer the agreement governed by these Terms, including all or part of related rights and/or obligations, to a third party. In the event of a transfer, PS will notify who has taken over the contractual relationship after the transfer through a notice on the Website or via email. If PS transfers the Terms to a third party, that party has the right to provide the same or similar services on another website. A Customer may not transfer its agreement with PS without prior written consent.
12. Applicable law and disputes
12.1 Disputes concerning the interpretation or application of these Terms and the Website in general shall be interpreted in accordance with Swedish law and primarily resolved through negotiations between the parties. In cases where the parties do not reach an agreement, the dispute shall be settled by the Swedish courts.
12.2 In the case of a dispute with a Customer who is a private individual, PS follows decisions from the Swedish National Board for Consumer Disputes (Allmänna Reklamationsnämnden). The Swedish National Board for Consumer Disputes can be contacted either through the website www.arn.se or by mail at Box 174, 101 23 Stockholm. A private individual Customer can also file a complaint via the EU's online platform for dispute resolution, accessible at http://ec.europa.eu/consumers/odr/.
These Terms and Conditions have been established by PS on 08-01-2024
PS AUCTION AB
AUKTIONS- OCH MEDLEMSVILLKOR
1. Bakgrund
1.1. Dessa auktions- och medlemsvillkor (”Villkoren”) gäller mellan dig som privatperson eller er som företag eller annan juridisk person (”Kunden”/”du”) och PS Auction AB, organisationsnummer 556632-1468 (”PS”). Genom att godkänna Villkoren blir du alternativt det företag eller annan juridisk person som du företräder registrerad medlem hos PS.
1.2. Villkoren gäller för Kundens medlemskap hos PS, för användningen av PS webbplats psauction.se och därtill hörande sidor (”Webbplatsen”) samt för de tjänster, såsom exempelvis budgivning eller bevakning av ett föremål, som PS tillhandahåller på Webbplatsen (”Tjänsterna”). Vid köp och försäljning av föremål via Webbplatsen (”Auktionsföremål”) gäller istället PS vid var tid gällande Allmänna villkor för auktioner online, se Webbplatsen och nedan.
1.3. Genom att acceptera Villkoren förbinder sig Kunden samt dess företrädare att följa Villkoren, samt godkänner att denne tagit del av informationen om PS behandling av personuppgifter enligt PS integritetspolicy (”Integritetspolicy”). Villkoren, PS Integritetspolicy och den information som PS anger på Webbplatsen utgör det fullständiga avtalet mellan Kunden och PS rörande användning av Webbplatsen och PS Tjänster.
2. Tjänsterna - budgivning
2.1. PS kan från tid till annan komma att erbjuda olika Tjänster såsom möjlighet att lägga eller bevaka bud. Sådana Tjänster kan vara gratis eller vara förenade med avgifter av olika slag. Nedan villkor gäller för PS budgivningstjänst via Webbplatsen.
2.2. En Kund som önskar delta i en budgivning på Webbplatsen får delta om denne uppfyller Villkoren. Det är inte tillåtet att delta i budgivning på Webbplatsen av egna inlämnade föremål eller att manipulera en budgivning på något sätt, exempelvis genom ombud. PS förbehåller sig rätten att avstå från försäljning, bortse från bud samt bestämma om budgivning ska göras om på grund av oklarheter om sista bud.
2.3. En Kund kan logga in och lägga ett bud på en auktion på Webbplatsen från att denna startat tills att den stänger. För varje Auktionsföremål som utropas till auktion på Webbplatsen finns ett angivet klockslag då så kallad nedräkning för auktionen startar. Om ett nytt bud läggs av en Kund inom tre (3) minuter från denna tid så fortsätter auktionen och auktionstiden förlängs med ytterligare tre (3) minuter. När budgivningen har varit avstannad i tre (3) minuter, så är auktionen avslutad. Tid för auktionsslut är av denna anledning rörlig och kan inte förutses. Information om pågående auktioner tillsammans med preliminära avslutsdatum återfinns på Webbplatsen.
2.4. Samtliga bud är bindande för Kunden. Ett avgivet bud kan därför inte återkallas, förutsatt att tvingande konsumenträttslig lagstiftning inte föreskriver annat i relation till Kund som är konsument. Observera att ångerrätt i de flesta fall inte kommer gälla för lagt bud, se mer information om detta nedan under punkt 8.
2.5. Den budgivningstjänst som PS tillhandhåller har PS utvecklat över tid genom omfattande investeringar. PS investerar vidare löpande tid och pengar i att utveckla budgivningstjänsten. Om Kunden använder PS budgivningstjänst och lämnar vinnande bud utgår därför en avgift för nyttjande av själva budgivningstjänsten. Avgiften för tjänsten avser att täcka PS kostnader för budgivningstjänsten såsom gjorda investeringar i tjänsten, kostnader för programmerare, IT-support, driftskostnader och andra kostnader som är nödvändiga för att tjänsten ska kunna tillhandhållas. Avgiften för tjänsten ska betalas i enlighet med den princip och de belopp som anges på Webbplatsen. Avgiften för tjänsten kan variera i storlek beroende på vilket Auktionsföremål det rör sig om. En Kund är skyldig att betala avgiften för tjänsten även om köpet av det aktuella Auktionsföremålet av någon anledning inte fullföljs av Kunden. PS bjuder på avgiften för tjänsten för Kund som inte vinner budgivningen av ett Auktionsföremål. Gällande avgifter för tjänsten framgår på Webbplatsen. Betalning av avgiften för tjänsten till PS genomförs i enlighet med PS vid var tid gällande Allmänna villkor för auktioner online, se Webbplatsen och nedan.
2.6. Ett Auktionsföremål som bjuds ut till auktion på Webbplatsen har getts ett lägsta pris som PS är villig att sälja Auktionsföremålet för (”Reservationspriset”). Kunden ska lägga ett bud som motsvarar det högsta belopp som Kunden är villig att betala för Auktionsföremålet (“Bud”). En Kund som vill lägga ett Bud ska följa instruktionerna på Webbplatsen. PS erbjuder olika budstrategier. Beroende på vald budstrategi så kommer PS när en Kund lägger ett Bud som överstiger Reservationspriset automatiskt att starta en budbetjänt som bjuder, så förmånligt som möjligt, för Kundens räkning upp till Budet. Detta kan även inträffa under Reservationspris beroende på vald budstrategi. Se Webbplatsen för mer information om PS budstrategier. Det vinnande budet kan därför bli lägre än det angivna Budet. Se Webbplatsen för mer information om Bud och dess funktion. PS förbehåller sig rätten att ta bort Auktionsföremål från Webbplatsen under pågående budgivning.
2.7. Det högst angivna budet vinner. Om två lika höga bud har angivits vinner den Kund vars bud registrerats först hos Tjänsten. Efter avslutad auktion har den Kund som avgivit det högsta budet alltid ingått ett bindande avtal med PS, förutsatt att PS godkänt Kundens bud genom att skicka en faktura till Kunden eller annars bekräftar budet i enlighet med punkten 2.9 nedan. Tillämpliga villkor för köp framgår av PS vid var tid gällande Allmänna villkor för auktioner online. Om inte Reservationspriset har uppnåtts gäller vad som framgår av punkten 2.8 nedan.
2.8. Om ett Auktionsföremål inte har uppnått sitt Reservationspris förbehåller sig PS rätten att inte acceptera Kundens bud, utan istället lägga ut Auktionsföremålet till försäljning igen utan föregående kontakt med Kunden som har lagt det högsta budet. Om Kundens bud har godkänts av PS skickas en faktura till Kunden utan inledande kontakt med PS. Skickad faktura är alltså som ett godkännande av budet från PS sida. Fakturan skickas till den e-postadress som Kunden har angivit vid registrering och finns tillgänglig att ladda ner på Kundens egen sida på Webbplatsen.
2.9. Efter auktionen kontaktar PS den Kund som vunnit budgivningen i enlighet med punkten 2.7, normalt inom tre (3) arbetsdagar, via e-post eller telefon för att bekräfta budet. Detta sker normalt genom att PS skickar en faktura till Kunden. Betalning av köpet genomförs i enlighet med PS vid var tid gällande Allmänna villkor för auktioner online. Vinnande Kund är skyldig att finnas tillgänglig på telefon samt läsa sin e-post efter auktionsavslutet. I de fall PS inte kan få kontakt med den vinnande Kunden trots upprepade försök, har PS rätt att debitera avgiften för tjänsten samt erbjuda andra Kunder att köpa Auktionsföremålet, såvida inget annat anges.
3. Användarkonto samt kunduppgifter
3.1. För att kunna utnyttja Tjänsterna, exempelvis lägga ett bud på Webbplatsen, måste Kunden vara registrerad och inloggad på Webbplatsen, antingen som privatperson eller som företag. Att registrera sig som Kund på Webbplatsen är gratis. Kunden registrerar sig genom att fylla i sina uppgifter på Webbplatsen och erhåller därefter ett användarkonto. Kunden bekräftar att de uppgifter som Kunden fyller i är korrekta och fullständigt ifyllda och ansvarar för felaktigt ifyllda uppgifter. Information om PS behandling av personuppgifter finns i PS Integritetspolicy.
3.2. Om ett företag eller annan juridisk person registreras som Kund krävs att en fysisk person med behörighet att binda den juridiska personen till Villkoren, använda Tjänsterna och ingå avtal för den juridiska personens räkning på Webbplatsen också är kontaktperson. Webbplatsen är inte tillgänglig för, och får inte användas av, personer under 18 år eller som av annan orsak har begränsad rättshandlingsförmåga eller av temporärt eller definitivt avstängda Kunder.
3.3. Kunden åtar sig att se till så att ingen annan än Kunden kan använda Kundens inloggningsuppgifter. Kunden får inte avslöja användarnamn och lösenord för någon obehörig och ska se till att handling med uppgift om användarnamn och lösenord förvaras på ett sådant sätt att obehörig inte kan få tillgång till informationen. Om Kunden använder BankID för inloggning ska Kunden se till att ingen obehörig får tillgång till det. Kunden ska omgående anmäla till PS om det kan misstänkas att obehörig känner till Kundens lösenord eller kommit över Kundens BankID. Kunden ansvarar för handlingar, såsom budgivningar och köp som gjorts med dennes inloggningsuppgifter.
3.4. Om PS misstänker att Kunden missbrukar sitt användarkonto eller sina inloggningsuppgifter eller annars bryter mot Villkoren har PS rätt att stänga av Kunden. PS har även rätt att oavsett anledning tilldela Kunden nya inloggningsuppgifter.
3.5. PS är inte ansvarigt för förluster orsakade till följd av otillåten användning av en Kunds inloggningsuppgifter eller användarkonto under förutsättning att PS inte gjort sig skyldig till försummelse.
4. Meddelanden
4.1. Meddelanden från PS till Kunden sänds till den e-postadress som finns registrerad på Webbplatsen. Meddelanden från Kunden till PS ska sändas på sätt som anges på Webbplatsen.
4.2. Meddelanden som sänts per e-post anses ha lämnats till den andra parten omedelbart efter erhållandet av bekräftelse om mottagen sändning. Meddelanden som sänts med ordinarie post anses ha kommit den andra parten tillhanda tre (3) dagar efter avsändandet.
5. Teknik
5.1. PS kan tyvärr inte garantera att Webbplatsen kommer att vara felfri eller ostörd, att fel kommer åtgärdas eller att Webbplatsen eller de servrar som tillgängliggör Webbplatsen är fria från skadliga komponenter. Tekniska störningar orsakade av speciellt underhållsarbeten, vidareutveckling och/eller andra störningar kan begränsa och/eller tidvis förhindra möjligheterna för Kund att använda Webbplatsen eller att data går förlorade. PS ansvarar inte för tillgängligheten hos Tjänsterna och kan inte garantera att tekniska störningar eller dataförluster inte förekommer.
5.2. Webbplatsen kan komma att drabbas av driftstörningar enligt ovan. PS förbehåller sig rätten att senarelägga datum och tid för auktionsavslut efter oväntade driftstörningar, inkluderat men inte begränsat till fel i internetuppkoppling till server, dataintrång eller serviceavbrott hos leverantör. PS ansvarar således inte för eventuell överbelastning på Webbplatsen och dess konsekvenser. PS ansvarar inte för skador eller fel i sina eller övrigas datorutrustning och/eller program som påverkar deltagandet i PS auktioner.
5.3. Ovanstående gäller dock inte om grov vårdslöshet eller uppsåt föreligger.
6. Immateriella rättigheter
6.1. Webbplatsen och Tjänsterna, dess innehåll och samtliga immateriella rättigheter som skyddar dessa ägs av PS. Webbplatsen och dess innehåll skyddas av upphovsrätt och databasskydd (katalogskydd). Otillåten användning eller kopiering av hela eller delar av Webbplatsen samt Tjänsterna kan utgöra olovligt immaterialrättsligt intrång och resultera i skadeståndsansvar.
6.2. PS, PS ONLINEAUKTIONER.SE, PS ONLINEAUCTIONS.COM, PS AUCTION.SE, PS AUCTION.EE, PS AUCTION.DK, PS AUCTION.FI och PS AUCTION.COM samt därtill relaterade logotyper utgör PS varumärken och/eller domännamn. Användning av varumärkena får endast ske efter PS skriftliga godkännande och efter sådant godkännande endast i enlighet med PS instruktioner.
7. Avtalstid
7.1. Dessa Villkor träder i kraft när Kunden har registrerat sig på Webbplatsen och gäller tills vidare. Kunden har rätt att när som helst säga upp sitt medlemskap hos PS. Vid uppsägning fortsätter Villkoren att gälla för sådana handlingar, exempelvis budgivning, som Kunden genomfört innan uppsägningen.
7.2. En Kund som har avstängts från Webbplatsen av PS har inte rätt att återregistrera sig eller använda tjänsten via en annan Kunds inloggning, utan PS föregående skriftliga samtycke. PS har rätt att, efter eget gottfinnande, besluta om att upphöra med att tillhandahålla Webbplatsen och Tjänsterna eller del av dessa.
8. Ångerrätt för konsumenter
8.1. Vad som sägs i denna punkt 8 gäller för konsumenter.
8.2. I vissa fall gäller inte ångerrätten. Så är fallet om avtalet avser en tjänst som fullgjorts, om Kund som är konsument uttryckligen har samtyckt till att tjänsten börjar utföras och att Kunden har gått med på att det inte finns någon ångerrätt när tjänsten har fullgjorts. När Kunden deltar i en auktion på Webbplatsen genom att lägga Bud, utnyttjar Kunden en tjänst (budgivningstjänsten) som också fullgörs genom att Kunden lämnar Bud i en auktion under pågående ångerfrist. När Kunden använder denna tjänst kommer Kunden kunna lämna sitt uttryckliga samtycke till att tjänsten börjar utföras och att Kunden inte har någon ångerrätt när tjänsten har fullgjorts (d.v.s. så snart Budet har lämnats). Nedan information om ångerrätt är därför i de flesta fall inte aktuell vid nyttjande av PS budgivningstjänst, däremot kan den vara av relevans för andra Tjänster som PS från tid till annan kan komma att erbjuda Kunden.
8.3. Konsumenter har enligt gällande konsumentlagstiftning ångerrätt i fjorton (14) dagar från den dag avtal om en tjänst ingås. Om Kunden vill utnyttja ångerrätten, innan ångerfristen har löpt ut, ska Kunden skicka ett klart och tydligt meddelande till PS. För en smidig hantering rekommenderar PS Kunden att kontakta PS på det sätt som beskrivs på Webbplatsen. Kunden ska då ange namn och annan relevant information såsom vilken Tjänst det gäller. Kunden kan också välja att använda den standardblankett för utövande av ångerrätt som Konsumentverket har tagit fram, se här: Ångerblankett Konsumentverket.
8.4. För att Kunden ska hinna utöva din ångerrätt i tid räcker det att Kunden sänder sitt meddelande om att Kunden tänker utöva ångerrätten innan ångerfristen har löpt ut.
8.5. När Kunden utövar sin ångerrätt kommer PS betala tillbaka det eventuella belopp som Kunden betalat för den ångrade tjänsten. På det belopp som ska återbetalas för en ångrad tjänst har PS rätt att dra av en proportionell andel av det avtalade priset, i den mån priset är skäligt, för en tjänst som delvis utförts innan Kunden utövade ångerrätten förutsatt att Kunden begärt att tjänsten ska börja utföras under ångerfristen.
8.6. PS betalar snarast tillbaka beloppet, dock senast inom 14 dagar från och med det datum PS tog emot Kundens meddelande om utövande av ångerrätten. Återbetalningen kommer att ske till Kunden via det betalningsalternativ som Kunden valde, om inte annat överenskommits eller om det finns hinder för sådan återbetalning.
9. Ändring av villkor
9.1. PS kan komma att ändra Villkoren, Tjänsterna och priserna för dessa, samt innehållet på Webbplatsen från tid till annan. Vid betydande förändringar av dessa Villkor kommer Kunden informeras innan denne loggar in på Webbplatsen. Detta gäller dock inte om ändringen beror på förändringar i lag, författning eller myndighets beslut, om ändringen måste gälla omgående.
9.2. Om inte PS och Kunden kommit överens om annat, träder ändring i kraft trettio (30) dagar efter att Kunden blivit informerad om sådan ändring. Om Kunden inte vill godta förändringarna i Villkoren eller Tjänsterna, inklusive prisförändring, har denne rätt att säga upp avtalet för tillgång till Webbplatsen till omedelbart upphörande. Webbplatsen stängs då ned för den Kunden och medlemskapet avslutas. Sådan uppsägning ska göras innan Kunden återigen använt Webbplatsen. PS rekommenderar att Kunden håller sig uppdaterad på Webbplatsen regelbundet för att bli varse om eventuella ändringar av Villkoren.
10. Avstängning
Om en Kund bryter mot bestämmelserna i dessa Villkor eller om PS har anledning att misstänka att en Kund bryter mot bestämmelserna i Villkoren kan PS efter eget tycke och utan att i förväg meddela Kunden; (i) säga upp Kundens användarkonto och/eller (ii) begränsa Kundens rätt att utnyttja Webbplatsen genom att förhindra inloggning och/eller (iii) omöjliggöra tillgång till Webbplatsen.
11. Överlåtelse
PS har rätt att överlåta det avtal som regleras av dessa Villkor inklusive samtliga eller delar av därmed sammanhängande rättigheter och/eller skyldigheter, till tredje man. I händelse av överlåtelse kommer PS att meddela vem som har tagit över avtalsrelationen efter överlåtelsen genom meddelande på Webbplatsen eller via e-postmeddelande. Om PS överlåter Villkoren till tredje man har denne rätt att tillhandahålla samma eller liknande tjänster på en annan webbsida. En Kund kan inte överlåta sitt avtal med PS utan föregående skriftligt medgivande.
12. Tillämplig lag och tvist
12.1. Tvist rörande tolkningen eller tillämpningen av dessa Villkor och Webbplatsen i övrigt ska tolkas i enlighet med svensk lag och i första hand lösas genom förhandlingar mellan parterna. I de fall parterna inte når en överenskommelse, ska tvisten avgöras av svensk domstol.
12.2. Vid tvist med Kund som är privatperson följer PS beslut från Allmänna Reklamationsnämnden. Allmänna Reklamationsnämnden nås antingen via hemsidan www.arn.se eller adress Box 174, 101 23 Stockholm. Kund som är privatperson kan även klaga via EU:s onlineplattform för tvistlösning som nås via http://ec.europa.eu/consumers/odr/.
ALLMÄNNA VILLKOR FÖR
AUKTION ONLINE FÖR KONSUMENTER
1. Bakgrund
1.1. Dessa allmänna villkor för köp via auktioner online (”Villkoren”) gäller när en konsument (”Kund”) gör ett köp via psauction.se och därtill hörande sidor (”Webbplatsen”). Avtal ingås mellan Kund och PS Auction AB, organisationsnummer 556632-1468 (”PS”). För att kunna köpa Auktionsföremål via Webbplatsen måste Kunden acceptera Villkoren. Information om PS behandling av personuppgifter finns i PS Integritetspolicy.
1.2. De föremål som säljs av PS via Webbplatsen (”Auktionsföremålen”) säljs av PS i eget namn men på uppdrag av en säljare som är en tredje part. I PS uppdrag ingår vanligtvis att värdera och upprätta en beskrivning av Auktionsföremålet vars innehåll framgår av punkten 3 i dessa Villkor (”Objektsbeskrivning”). Auktionsföremålen är vanligtvis begagnade och PS strävar efter att Objektsbeskrivningen ska vara så rättvisande som möjligt.
2. Budgivning och avgift för tjänsten
2.1. Auktionsföremålen säljs via auktion online på Webbplatsen. För att kunna delta i en auktion online på Webbplatsen måste Kunden registrera sig som medlem i enlighet med PS vid var tid gällande Auktions- och medlemsvillkor, se Webbplatsen och ovan. Utförlig information avseende PS budgivningstjänst och auktionsförfarandet återfinns i PS Auktions- och medlemsvillkor. Kund som väljer att delta i auktion på Webbplatsen ska följa PS vid var tid gällande regler och anvisningar.
2.2. Den budgivningstjänst som PS tillhandahåller har PS utvecklat över tid genom omfattande investeringar. PS investerar vidare löpande tid och pengar i att utveckla budgivningstjänsten. Om Kunden använder PS budgivningstjänst och lämnar vinnande bud utgår därför en avgift för nyttjande av själva budgivningstjänsten. Avgiften för tjänsten avser att täcka PS kostnader för budgivningstjänsten såsom gjorda investeringar i tjänsten, kostnader för programmerare, IT-support, driftskostnader och andra kostnader som är nödvändiga för att tjänsten ska kunna tillhandhållas. Avgift för tjänsten ska betalas i enlighet med den princip och de belopp som anges på Webbplatsen. Avgift för tjänsten kan variera i storlek beroende på vilket Auktionsföremål det rör sig om. En Kund är skyldig att betala avgiften för tjänsten även om köpet av det aktuella Auktionsföremålet av någon anledning inte fullföljs av Kunden. PS bjuder på avgiften för tjänsten för Kund som inte vinner budgivningen av ett Auktionsföremål. Gällande avgifter för tjänsten framgår på Webbplatsen. Betalning av avgiften för tjänsten genomförs i enlighet med punkten 6 nedan.
2.3. I de fall där Kund tagit hjälp med att anordna finansiering av sitt Auktionsobjekt så är Kunden fortsatt bunden till köpet tills dess att finansieringen i sin helhet genomförts. I de fall en påbörjad finansiering av någon anledning inte fullföljs så har PS rätt att åter fakturera kunden för sitt köp och kräva att Kunden fullföljer det.
2.4. PS skyldigheter att fullfölja köpet i enlighet med dessa Villkor uppkommer först sedan säljaren till Auktionsföremålet godkänt det vinnande budet och faktura avseende Auktionsföremålet skickats till Kund som lagt det vinnande budet eller PS annars bekräftat det vinnande budet, i enlighet med PS vid var tid gällande Auktions- och medlemsvillkor.
3. Objektsbeskrivning
3.1. Auktionsföremål som finns tillgängliga för försäljning på Webbplatsen återges i Objektsbeskrivningen, där följande information anges:
(a) grundläggande beskrivning av Auktionsföremålet och dess huvudsakliga egenskaper;
(b) vid vilken tid och plats Auktionsföremålet finns tillgängligt för eventuell visning;
(c) ett uppskattat marknadsvärde på Auktionsföremålet;
(d) hur Auktionsföremålet kan levereras (om detta är tillämpligt) alternativt hur Auktionsföremålet kan lämnas ut eller ska hämtas; samt
(e) storleken på den avgift för tjänsten som är gällande på avgivet högsta bud.
3.2. Marknadsvärdet som lämnas på Auktionsföremålet baseras på en marknadsanpassad värdering av Auktionsföremålen inför auktionen. Det pris till vilket Auktionsföremålet slutligen säljs kan väsentligen över- eller understiga marknadsvärdet. PS kan inte garantera att Kunden inte kan finna ett liknande Auktionsföremål till ett lägre pris.
3.3. Uppgifter i Objektsbeskrivning kan komma att ändras på grund av tillkommande omständigheter. Eventuella ändringar eller tillägg anslås eller meddelas vid auktionstillfället alternativt anges i Objektsbeskrivningen. I de fall en ändring kan anses vara väsentlig för Auktionsföremålets värde förbehåller sig PS rätten att ta bort Auktionsföremålet från auktionen och Webbplatsen samt rätten att eventuellt återföra Auktionsföremålet med ny Objektsbeskrivning. Om en Objektsbeskrivning har lämnats på olika språk, gäller den svenska versionen i första hand.
4. Varor med digitala delar
4.1 Om Auktionsföremålet är integrerat eller sammankopplat med ett digitalt innehåll eller en digital tjänst gäller dessa Villkor även för det digitala innehållet eller digitala tjänsten, om inget annat uttryckligen anges i dessa Villkor eller i Objektsbeskrivningen.
4.2 PS ska i enlighet med gällande konsumentskyddslagstiftning informera om funktionen hos det digitala innehållet eller tjänsten. PS ska på egen hand eller genom leverantören av den digitala delen informera om och tillhandahålla säkerhetsuppdateringar och andra nödvändiga uppdateringar
5. Visning och undersökningsplikt innan auktion
5.1. Tid och plats för eventuell visning av Auktionsföremål aviseras i Objektsbeskrivningen. Kunden får själv bilda sig en uppfattning om utbjudna Auktionsföremål vid visning på plats och sedan bjuda efter vad Kunden själv anser Auktionsföremålet vara värt. Vid det fall en visning av Auktionsföremålet inte är möjlig ska Kunden efter bästa förmåga bedöma Auktionsföremålet bl.a. genom att studera Objektsbeskrivningen, bilder av Auktionsföremålet samt vid behov konsultera med PS.
5.2. En beskrivning av Auktionsföremålet säljs i befintligt och dess skick finns i Objektsbeskrivningen. Fel och brister kan förekomma på utbjudna Auktionsföremål. PS rekommenderar därför att Kunden noggrant undersöker och bedömer Auktionsföremålets skick och beskaffenhet såväl före köpet samt så snart Kunden har mottagit Auktionsföremålet efter genomfört köp. Avbildning av ett Auktionsföremål i auktionsförteckningen eller Objektsbeskrivningen sker främst i identifieringssyfte och bör inte ensamt användas för avgörande av Auktionsföremålets utförande eller skick. Om PS har anledning att tro att Auktionsföremålet i något avseende avviker från vad som objektivt kan förväntas av Auktionsföremålet ska PS vid köpet informera Kunden om avvikelsen. Om Kunden uttryckligen och separat har godkänt avvikelsen ska Auktionsföremålet inte anses som felaktig.
6. Avgifter och betalning
6.1. Vid budgivning och köp via Webbplatsen gäller de priser som anges på Webbplatsen. Priser och bud presenteras på Webbplatsen exklusive moms om inte annat uttryckligen anges. Vid köp via Webbplatsen tillkommer, utöver avgiften för tjänsten, för varje enskilt Auktionsföremål moms och andra förekommande lagstadgade avgifter på avgivet högsta bud, se Objektsbeskrivningen för mer information. Moms tillkommer även på avgiften för tjänsten.
6.2. Kunden kan betala på sätt som anges på Webbplatsen. Läs mer om våra betalsätt på Webbplatsen. PS har rätt att ta betalt av Kunden redan i samband med det vinnande budet. PS förbehåller sig rätten att inte alltid erbjuda alla betalsätt, alternativt ändra betalsätt om det som Kunden valt av någon anledning inte fungerar vid tillfället för köpet. Observera att eventuella begränsningar för betalningsalternativ anges på Webbplatsen.
6.3.
Betalning ska ske omgående efter att du vunnit auktionen, ditt bud blivit godkänt och PS skickat en faktura till din mail. Om din betalning inte görs omgående kommer PS inom tre (3) kalenderdagar skicka en påminnelse till dig. Om du trots påminnelsen inte betalar kan PS komma att skicka ytterligare en påminnelse till dig. Om betalning inte gjorts inom sju (7) kalenderdagar efter auktionens sluttid har PS rätt att kräva att köpet fullgörs. PS har i sådant fall även rätt att vid utebliven betalning häva köpet och erhålla ersättning för eventuell skada eller förlust, inklusive avgiften för tjänsten.
6.4. Uteblir betalning trots påminnelse från PS och Kunden är mer än trettio (30) dagar sen med betalning från det att betalning skulle ha skett har PS rätt att ta ut dröjsmålsränta och/eller inkassoavgift i enlighet med vad som följer av lag.
6.5. Om köpet hävs enligt punkten 6.3 ovan har PS rätten att, utan att först underrätta den vinnande Kunden, sälja om Auktionsföremålet till det utrops- och bevakningspris som PS finner lämpligt. Vid omförsäljning har PS rätt att från erhållna belopp tillgodogöra sig ersättning för fordringar samt kostnader för försäljning av Auktionsföremålet. Om försäljningspriset inte räcker till att täcka PS fordringar och kostnaden för omförsäljning ska Kunden betala mellanskillnaden.
6.6. Om Kunden befinner sig utanför Sverige skickas fakturan med tillkommande svensk moms. Momsen ska betalas till PS och återbetalas sedan till Kunden när exportdeklaration eller annan handling som styrker att Auktionsföremålet lämnat Sverige kommer PS tillhanda. För att återbetalningen av momsen ska kunna ske måste exporthandlingen vara PS tillhanda senast fjorton (14) dagar efter fakturadatum. Kunden ska även till PS insända fullständig bankinformation såsom IBAN konto, BIC/SWIFT kod samt bankens namn och adress. Kunden ansvarar för all tullhantering av Auktionsföremålet.
7. Avhämtning, undersökning och transport
7.1. Datum och tid för avhämtning av köpt Auktionsföremål anges på orderbekräftelsen, Objektsbeskrivningen eller den faktura som ställts till den vinnande Kunden. PS ansvarar inte för transport, och frakt ingår inte i ett köp av Auktionsföremålet. PS ska lämna Kunden meddelande om när Auktionsföremålet finns tillgängligt för avhämtning. Om inte annat särskilt överenskommits med Kunden ska avhämtning av Auktionsföremålet enligt denna punkt ske på den utlämningsdag som framgår av orderbekräftelsen eller Objektsbeskrivningen. För Auktionsföremål som inte avhämtats inom föreskriven tid har PS rätt att debitera en förvarings- och hanteringsavgift enligt vid var tid gällande prislista som framgår på Webbplatsen. PS kommer i så fall informera Kunden om detta innan. Om Kunden är förhindrad att hämta Auktionsföremålet på utsatt datum och tid måste Kunden kontakta PS enligt den kontaktinformation som angetts av PS.
7.2. Vid avhämtning av Auktionsföremålet ska kvitto på betalning och kopia av faktura eller betalningsbekräftelse medtas. Inropade Auktionsföremål får dock inte avhämtas innan full betalning kommit PS tillhanda.
7.3. Vid avhämtning av Auktionsföremålet bör Kunden undersöka Auktionsföremålet för att säkerställa att Auktionsföremålet inte är felaktigt. Kund som hämtar Auktionsföremål genom ombud eller transportföretag bör skriva under ett leveransgodkännande genom vilket ombudet eller transportföretaget ges mandat att för Kundens räkning undersöka och hämta Auktionsföremålet.
7.4. Om ett Auktionsföremål inte avhämtats på den utlämningsdag som framgår av orderbekräftelsen, fakturan eller Objektsbeskrivningen, har PS rätt att överföra Auktionsföremålet till ett av PS anlitat lagrings-/speditionsföretag, häva och omförsälja i enlighet med de villkor som framgår av punkt 6.3 och 6.5 ovan alternativt kassera Auktionsföremålet. Vid det fall Auktionsföremålet rör fast egendom har Kunden rätt till tillträde vid ett bestämt datum i enlighet med överenskommelse mellan fastighetsägaren och Kunden.
7.5. PS kan efter särskild överenskommelse med Kunden ordna transport av Auktionsföremål. Alla transporter, såväl inom som utom Sverige, sker då normalt med externt avtalad aktör (”Speditör”) och utförs i enlighet med Speditörens gällande regler. Beslut om Speditör kan ske först efter fullgjord betalning. Kunden blir även fakturerad för specifika transportkostnader i enlighet med Speditörens vid var tid gällande prislista som anges på Webbplatsen.
7.6. PS tar ansvar för Auktionsföremål som skadas eller kommer bort när Auktionsföremål levereras till Kunden. Vid eventuella klagomål eller anspråk hänförliga till transporten, exempelvis om Auktionsföremålet har skadats under transporten, ska Kunden omedelbart meddela detta till Speditören och till PS enligt de kontaktuppgifter som anges på Webbplatsen. I det fall PS åtar sig i enskilda fall att emballera och skicka köpta Auktionsföremål, sker detta för Kundens räkning och risken för varan övergår till Kunden när Kunden har mottagit varan. Vid det fall Kunden upptäcker eventuella fel med Auktionsföremålet ska Kunden omedelbart meddela PS detta i enlighet med nedan.
8. Riskövergång
8.1. Ansvaret för Auktionsföremålet övergår från PS till Kunden så snart Kunden, eller av Kunden anlitad transportör, avhämtat Auktionsföremålet. Om Kunden använder en transportör som erbjudits av PS, t.ex. en Speditör, övergår ansvaret från PS till Kunden när Kunden har mottagit Auktionsföremålet.
8.2 Om Auktionsföremålet utgör en vara med digitala delar övergår ansvaret från PS till Kunden när Kunden ges tillgång eller åtkomst till det digitala innehållet, eller till ett medel som är lämpligt för att få tillgång till eller ladda ned det, eller när den digitala tjänsten görs tillgänglig för Kunden.
8.3. PS ansvarar inte för kostnader, skada eller följdskada som drabbat Kunden då Auktionsföremålet inte kan utlämnas av PS på dagen för avhämtning på grund av att Auktionsföremålet efter avslutad auktion blivit stulet vid platsen för avhämtning. PS ansvarar inte heller för kostnader, skada eller följdskada som drabbat Kunden då Auktionsföremålet dragits tillbaka efter avslutad auktion, oavsett anledning för detta. Vid eventuell stöld av Auktionsföremålet eller då PS dragit tillbaka Auktionsföremålet efter avslutad auktion kommer PS att återbetala det belopp Kunden betalat för Auktionsföremålet till Kunden.
9. Ansvar för fel
9.1. En beskrivning av Auktionsföremålet och dess skick finns i Objektsbeskrivningen. För fel i Auktionsföremålet som består i att Auktionsföremålet inte uppfyller avtalade egenskaper eller är i sämre skick än vad Kunden med fog har kunnat förutsätta ansvarar PS enligt nedanstående regler. PS ansvarar endast för fel enligt gällande konsumentskyddslagstiftning och en bedömning av om Kundens vara är felaktig ska alltid ske genom en jämförelse mot en likvärdig begagnad vara.
9.2. PS ansvarar inte för fel som uppkommer efter att Auktionsföremålet har avlämnats till Kunden. För varor med digitala delar ansvarar PS för fel som uppstår i den digitala delen inom tre (3) år från avlämnandet eller under den längre tid som avtalats mellan PS och Kunden avtalstiden. PS ansvarar inte för:
(a) fel, brister eller skador som framgår av auktionsförteckningen eller Objektsbeskrivningen;
(b) fel som Kunden med hänsyn till Auktionsföremålets art, pris eller ålder kunnat förutsätta; eller
(c) fel som Kunden känner till eller borde känt till, exempelvis sådant som Kunden borde uppmärksammat genom att noga läsa igenom Objektsbeskrivningen och studera de bilder som bifogats Auktionsföremålet eller sådant som Kunden märkt eller borde märkt vid sin undersökning av Auktionsföremålet enligt punkten 3 eller punkten 7.3 ovan.
9.3. PS ansvarar inte för fel som beror på att Auktionsföremålet avviker från vad som objektivt kan förväntas av Auktionsföremålet som en begagnad vara om PS vid köpet har informerat Kunden om felet och Kunden uttryckligen och separat har godkänt felet. Det innebär t.ex. att begagnade varor. inte ska anses felaktiga om felet beror på normalt slitage.
9.4. PS ansvarar vidare inte för fel om Auktionsföremålet säljs som ”reparationsobjekt”, och PS vid köpet har informerat Kunden om felet och Kunden uttryckligen och separat har godkänt felet.
9.5. Om Auktionsföremålet inte kan utlämnas efter avslutad auktion kommer PS att återbetala det belopp Kunden betalat för Auktionsföremålet till Kunden, samt även ersätta Kundens kostnader som är förenade med resa till platsen för avhämtning i enlighet med de vid var tid gällande ersättningsnivåer som framgår på Webbplatsen.
9.6. PS ansvarar inte för fel hos Auktionsföremål som sålts för Kronofogdemyndigheten, konkursbo eller på uppdrag av inkassoföretag, eller leasingföretag. Kunden avstår från rätten att göra gällande någon som helst påföljd på grund av fel hos sådant Auktionsföremål. Fel hos Auktionsföremål som sålts för konkursbo får dock göras gällande fram till att konkursen är avslutad.
10. Reklamationer
10.1. Kunden får inte åberopa att Auktionsföremålet är felaktigt om Kunden inte inom nedan angivna tidsfrister lämnar PS meddelande om felet (reklamation).
10.2. Kunden har rätt att reklamera fel som visar sig inom tre (3) år från Kundens köp av Auktionsföremålet på Webbplatsen. För varor med digitala delar kan Kunden reklamera fel inom motsvarande tre (3) år eller under den längre tid som avtalats mellan PS och Kunden. Reklamationsrätten täcker enbart varor som är felaktiga enligt gällande konsumentskyddslagstiftning. Reklamation ska göras inom den tid som följer av gällande konsumentskyddslagstiftning.
10.3. Auktionsföremål som säljs på uppdrag av Kronofogdemyndigheten, konkursbo eller på uppdrag av inkassoföretag eller leasingföretag kan inte reklameras. Auktionsföremål som säljs på uppdrag av konkursbo kan dock reklameras fram till att konkursen är avslutad.
10.4. PS rekommenderar att reklamationer görs enligt vad som anges på Webbplatsen. Ett skriftligt meddelande om reklamation ska innehålla objektnummer och fakturanummer, vilket Auktionsföremål reklamationen avser samt en beskrivning av hur felet yttrar sig. För undvikande av missförstånd utgör ett felaktigt angivet bud inget skäl till reklamation. PS förbehåller sig rätten att neka en reklamation om det visar sig att varan inte är felaktig.
10.5. Vid fel i ett Auktionsföremål har Kunden rätt att välja att PS antingen
(a) i första hand avhjälpa felet; eller
(b) ersätter Kunden med en ersättningsvara
10.6. Om PS inte har möjlighet att kompensera Kunden på det sätt som Kunden väljer enligt punkt 10.5 eller om Kundens val skulle medföra oskäliga kostnader för PS, ska PS kompensera Kunden genom det andra alternativet. Om inte heller det är möjligt eller medför oskäliga kostnader för PS, har PS rätt att efter eget val kompensera Kunden genom att
(a) i första hand avhjälpa felet,
(b) i andra hand utge skälig ersättning till Kunden i form av prisavdrag; eller
(c) i tredje hand ersätta Kunden med en ersättningsvara.
10.7. Vid ersättning med ersättningsvara kan PS inte garantera att Kunden kompenseras med en likvärdig ersättningsvara som Auktionsföremålet med hänsyn till att Auktionsföremålet är en begagnad vara.
10.8. PS står inte för reparationer som utförts av Kunden om denna inte i förväg godkänts av PS.
10.9. Om kompensation enligt punkten 10.5 eller 10.6 inte sker inom skälig tid från det att reklamation avseende fel som PS ansvarar för framställts, dock senast inom trettio (30) dagar, har Kunden rätt att häva köpet efter att ha meddelat PS om detta och mot återlämnande av Auktionsföremålet erhålla det belopp Kunden betalat till PS vid köpet. Någon ytterligare ersättning har Kunden inte rätt till.
10.10. Om Kunden reklamerat och det inte föreligger något fel som PS ansvarar för är PS berättigad till ersättning för sina kostnader.
11. Ångerrätt
11.1. Vid köp av ett Auktionsföremål på Webbplatsen gäller alltid fjorton (14) dagars ångerrätt i enlighet med gällande konsumentskyddslagstiftning. Detta innebär att Kunden har rätt att ångra sitt köp genom att meddela PS detta inom fjorton (14) dagar från det att Kunden eller Kundens ombud hämtat eller tagit emot Auktionsföremålet (ångerfristen).
11.2. Ångerrätten gäller inte vid försäljning av Auktionsföremål som är fast egendom eller av andra varor som ångerrätten enligt lag inte gäller för, exempelvis livsmedel.
11.3. Om Kunden vill ångra köpet av Auktionsföremålet ska Kunden, innan ångerfristen löpt ut, skicka ett klart och tydligt meddelande till PS på det sätt som anges här: Ångra köp & reklamera. Kunden ska ange sitt namn, sin adress och annan relevant information, t.ex. ordernummer, fakturanummer och namn på Auktionsföremålet i meddelandet. Kunden kan istället välja att använda den standardblankett för utövande av ångerrätt som Konsumentverket tagit fram (se följande länk: Ångerblankett Konsumentverket).
11.4. Vid utövande av ångerrätten har Kunden möjlighet att återlämna Auktionsföremål som köpts på Webbplatsen till den PS lokal som Auktionsföremålet utgått ifrån. Att återlämna ett Auktionsföremål till PS lokaler är kostnadsfritt. Utförliga instruktioner för hur Kunden gör för att utöva sin returrätt finns på Webbplatsen. Om retur sker till PS lokaler ska Kunden ta med sig kvitto på betalning och kopia av faktura eller betalningsbekräftelse.
11.5. Om Kunden vid utövande av sin ångerrätt istället väljer att skicka tillbaka Auktionsföremålet betalar Kunden returfrakten och ansvarar för Auktionsföremålets skick efter det att Kunden har hämtat eller mottagit Auktionsföremålet samt under returfrakten. Auktionsföremålet ska skickas i retur inom fjorton (14) dagar räknat från det datum meddelande om utövande av ångerrätt lämnades till PS. Auktionsföremålet bör skickas väl emballerad och i fint skick. PS rekommenderar att returer görs till PS enligt de metoder och anvisningar som anges på Webbplatsen, du finner dessa här: Ångra köp & reklamera.
11.6. När Kunden ångrar sitt köp betalar PS tillbaka det belopp som Kunden betalat för Auktionsföremålet, inklusive standardleveranskostnader. Undantag gäller för eventuella tillkommande leveranskostnader till följd av att Kunden valt något annat leveranssätt än den standardleverans genom t.ex. Speditör som PS erbjuder. Vid retur av del av order återbetalas leveranskostnaden inte. På det belopp som ska återbetalas har PS rätt att dra av en summa motsvarande Auktionsföremålets värdeminskning jämfört med Auktionsföremålets ursprungliga värde, om och i den mån sådan värdeminskning beror på att Kunden har hanterat Auktionsföremålet i större utsträckning än vad som är nödvändigt för att fastställa dess egenskaper eller funktion.
11.7. PS betalar snarast tillbaka beloppet, dock senast inom fjorton (14) dagar från och med det datum PS tog emot Kundens meddelande om utövande av ångerrätten. PS får dock vänta med återbetalningen tills PS tagit emot Auktionsföremålet eller Kunden har visat att Auktionsföremålet har sänts tillbaka, t.ex. genom ett inlämningskvitto. Återbetalningen kommer att ske till Kunden via det betalningsalternativ som Kunden valde, förutsatt att inte annat överenskommits eller att det finns hinder för sådan återbetalning. Det tillkommer under inga omständigheter några avgifter för Kunden i samband med återbetalningen.
11.8. I enlighet med PS vid var tid gällande Auktions- och medlemsvillkor återbetalas avgiften för budgivningstjänsten inte då Kunden uttryckligen och separat har samtyckt till att tjänsten börjar utföras och att ångerrätten inte gäller.
12. Särskilda villkor vid försäljning av utmätt gods
12.1. PS erbjuder även försäljning av utmätt gods för Kronofogdemyndighetens räkning på Webbplatsen. Vid försäljning av dessa Auktionsföremål gäller särskilda villkor enligt följande.
12.2. Auktionsföremålen säljs på exekutiv anbuds-/auktionsförsäljning för Kronofogdemyndighetens räkning. Kronofogdemyndigheten har rätt att inställa försäljningen eller att inställa vissa Auktionsföremål för försäljning med kort varsel. Auktionsföremålen säljs i det skick som den befinner sig i vid försäljningstillfället. Inga reklamationer eller ångrade köp beaktas.
12.3. PS gör ingen fullständig test av exekutiv försäljningsegendom och Objektsbeskrivningen på Webbplatsen är bara allmän. Kunden måste själv på visningen förvissa sig om Auktionsföremålets skick och kontrollera Objektsbeskrivningen. Auktionsföremålen kan inte godkännas vid avhämtning, utan Kunden är bunden vid sitt vinnande bud oavsett Auktionsföremålets skick.
13. Ändringar av Villkoren
13.1. PS har rätt att ändra dessa Villkor genom att meddela Kunden eller genom införande av de ändrade Villkoren på Webbplatsen. Ändringar i Villkoren gäller från det att Kunden har accepterat Villkoren (i samband med nytt besök på Webbplatsen där godkännandet sker elektroniskt), alternativt trettio (30) dagar efter att PS har informerat Kunden om ändringarna. PS rekommenderar att Kunden håller sig uppdaterad på Webbplatsen regelbundet för att bli varse om eventuella ändringar av Villkoren.
14. Force Majeure
14.1. Om PS fullgörande av sina åtaganden enligt Villkoren väsentligen försvåras eller förhindras på grund av omständighet som PS inte kunnat råda över, såsom exempelvis allmän arbetskonflikt, krig, eldsvåda, blixtnedslag, pandemi, terroristattack, stöld, ändrad myndighetsbestämmelse eller myndighetsingripande eller tredje man tillkommande bättre rätt, eller annan anledning som ligger utom PS kontroll, ska detta utgöra befrielsegrund som medför befrielse från skadestånd och andra påföljder. Om PS fullgörande av Villkoren förhindras för längre tid än tre (3) månader av befrielsegrund enligt denna punkt, får Kunden häva köpet.
15. Kontakt
15.1. Vid frågor eller klagomål kan Kunden kontakta PS via info@ps.se, 0771 10 11 00 eller via PS chattfunktion på Webbplatsen.
16. Tillämplig lag
16.1. Tvist rörande tolkningen eller tillämpningen av dessa Villkor och Webbplatsen i övrigt ska tolkas i enlighet med svensk lag och i första hand lösas genom förhandlingar mellan parterna. I de fall parterna inte når en överenskommelse, ska tvisten avgöras av svensk domstol.
16.2. I Sverige kan du som Kund även göra en anmälan till Allmänna Reklamationsnämnden (ARN). Du kan kontakta ARN antingen via hemsidan www.arn.se eller adress Box 174, 101 23 Stockholm. Du som Kund kan även klaga via EU:s onlineplattform för tvistlösning som nås via http://ec.europa.eu/consumers/odr/.
Dessa Villkor har fastställts av PS den 21-05-2024
GENERAL TERMS AND CONDITIONS FOR ONLINE AUCTIONS FOR CONSUMERS
1. Background
1.1. These general terms and conditions for online auction purchases ("Terms") apply when a consumer ("Customer") makes a purchase via psauction.se and related pages ("Website"). Agreements are entered into between the Customer and PS Auction AB, registration number 556632-1468 ("PS"). To be able to purchase Auction Items through the Website, the Customer must accept the Terms. Information about PS's processing of personal data is available in PS Privacy Policy.
1.2. The items sold by PS via the Website ("Auction Items") are sold by PS in its own name but on behalf of a seller who is a third party. PS's assignment typically includes appraising and preparing a description of the Auction Item, the contents of which are specified in section 3 of these Terms ("Item Description"). Auction Items are usually used, and PS strives to make the Item Description as accurate as possible.
2. Bidding and service fee
2.1. The Auction Items are sold through online auctions on the Website. To participate in an online auction on the Website, the Customer must register as a member in accordance with PS's current Terms & Conditions for Auction and Membership, see the Website and above. Detailed information regarding PS's bidding service and the auction process is found in PS's Terms & Conditions for Auction and Membership. Customers choosing to participate in auctions on the Website must adhere to PS's current rules and instructions.
2.2. The bidding service provided by PS has been developed over time through substantial investments. PS continues to invest time and money in developing the bidding service. If the Customer uses PS's bidding service and places a winning bid, a fee is charged for the use of the bidding service. The service fee is intended to cover PS's costs for the bidding service, including investments made in the service, costs for programmers, IT support, operating expenses, and other necessary costs for providing the service. The service fee must be paid in accordance with the principles and amounts specified on the Website. The service fee may vary in size depending on the Auction Item. A Customer is obligated to pay the service fee even if the purchase of the specific Auction Item is not completed by the Customer for any reason. PS covers the service fee for the Customer who does not win the bidding for an Auction Item. Applicable service fees are specified on the Website. Payment of the service fee is made in accordance with section 5 below.
2.3. PS's obligations to complete the purchase in accordance with these Terms arise only after the seller of the Auction Item has approved the winning bid, and an invoice for the Auction Item has been sent to the Customer who placed the winning bid, or PS has otherwise confirmed the winning bid, in accordance with PS's current Terms & Conditions for Auction and Membership.
3. Item description
3.1. Auction items available for sale on the Website are presented in the Item Description, which includes the following information:
(a) basic description of the Auction Item and its main characteristics;
(b) the time and place the Auction Item is available for potential viewing;
(c) an estimated market value of the Auction Item;
(d) how the Auction Item can be delivered (if applicable) or how the Auction Item can be handed over or picked up; and
(e) the size of the service fee applicable to the highest bid placed.
3.2. The market value provided for the Auction Item is based on a market-adjusted valuation of the Auction Items before the auction. The price at which the Auction Item is finally sold may significantly exceed or fall below the market value. PS cannot guarantee that the Customer cannot find a similar Auction Item at a lower price.
3.3. Information in the Item Description may be subject to change due to additional circumstances. Any changes or additions will be posted or communicated at the time of the auction or specified in the Item Description. In cases where a change may be considered significant to the value of the Auction Item, PS reserves the right to remove the Auction Item from the auction and the Website, and the right to possibly reintroduce the Auction Item with a new Item Description. If an Item Description has been provided in different languages, the Swedish version takes precedence.
4. Goods with Digital Components
4.1 If the Auction Item is integrated or connected with digital content or a digital service, these Terms also apply to the digital content or digital service, unless otherwise expressly stated in these Terms or in the Item Description.
4.2 In accordance with applicable consumer protection legislation, PS shall inform about the functionality of the digital content or service. PS shall, on its own or through the provider of the digital component, inform about and provide security updates and other necessary updates.
5. Viewing and Inspection Duty Before Auction
5.1. The time and place for any viewing of the Auction Item are announced in the Item Description. The Customer may form their own opinion about the offered Auction Item during on-site viewing and then place bids based on their own assessment of the value of the Auction Item. In the event that a viewing of the Auction Item is not possible, the Customer should, to the best of their ability, assess the Auction Item, including studying the Item Description, pictures of the Auction Item, and, if necessary, consulting with PS.
5.2. A description of the auction item and its condition is provided in the item description. Defects and shortcomings may occur in the auctioned items. Therefore, PS recommends that the customer carefully examines and assesses the condition and nature of the auction item both before making the purchase and as soon as the customer has received the auction item after completing the purchase. The depiction of an auction item in the auction catalog or item description primarily serves identification purposes and should not be solely used to determine the performance or condition of the auction item. If PS has reason to believe that the auction item deviates in any way from what can objectively be expected of the auction item, PS will inform the customer of the deviation at the time of purchase. If the customer expressly and separately approves the deviation, the auction item shall not be considered defective.
6. Fees and payment
6.1. During bidding and purchases through the Website, the prices stated on the Website apply. Prices and bids are presented on the Website excluding VAT unless expressly stated otherwise. In addition to the service fee, each individual Auction Item incurs VAT and other applicable statutory fees on the highest bid submitted. Refer to the Item Description for more information. VAT is also added to the service fee.
6.2. The Customer can pay using the methods specified on the Website. Learn more about our payment methods on the Website. PS has the right to charge the Customer immediately upon the winning bid. PS reserves the right to not always offer all payment methods or change payment methods if the chosen method does not work at the time of purchase for any reason. Please note that any limitations on payment options are specified on the Website.
6.3. Payment must be made immediately after winning the Auction, your bid has been approved, and PS has sent an invoice to your email. If your payment is not made immediately, PS will send you a reminder within three (3) calendar days. If, despite the reminder, you do not pay, PS may send you another reminder. If payment is not made within seven (7) calendar days after the end of the Auction, PS has the right to demand that the purchase be fulfilled. In such a case, PS also has the right to cancel the purchase due to non-payment and receive compensation for any damage or loss, including the service fee.
6.4. If payment is delayed despite reminders from PS, and the Customer is more than thirty (30) days late with payment from the due date, PS has the right to charge default interest and/or collection fees in accordance with applicable law.
6.5. If the purchase is canceled according to point 6.3 above, PS has the right, without first notifying the winning Customer, to resell the Auction Item at the starting and surveillance price that PS deems appropriate. In the event of resale, PS has the right to offset compensation for claims and costs for the sale of the Auction Item from the amounts received. If the resale price is not sufficient to cover PS's claims and the cost of resale, the Customer must pay the difference.
6.6. If the Customer is outside of Sweden, the invoice is sent with additional Swedish VAT. The VAT must be paid to PS and then refunded to the Customer when an export declaration or other document proving that the Auction Item has left Sweden is provided to PS. For the VAT refund to occur, the export documentation must be received by PS no later than fourteen (14) days after the invoice date. The Customer must also provide complete bank information to PS, such as IBAN account, BIC/SWIFT code, and the name and address of the bank. The Customer is responsible for all customs handling of the Auction Item.
7. Collection, inspection and transport
7.1. The date and time for picking up the purchased Auction Item are specified on the order confirmation, Item Description, or the invoice addressed to the winning Customer. PS is not responsible for transport, and shipping is not included in the purchase of the Auction Item. PS will notify the Customer when the Auction Item is available for pickup. Unless otherwise agreed with the Customer, the pickup of the Auction Item under this point shall take place on the delivery date indicated on the order confirmation or Item Description. For Auction Items not picked up within the specified time, PS has the right to charge a storage and handling fee according to the current price list specified on the Website. PS will inform the Customer about this in advance. If the Customer is unable to pick up the Auction Item on the specified date and time, the Customer must contact PS using the contact information provided by PS.
7.2. Upon pickup of the Auction Item, proof of payment and a copy of the invoice or payment confirmation must be provided. However, Auction Items won cannot be picked up until full payment has been received by PS.
7.3. When picking up the Auction Item, the Customer should inspect it to ensure that the Auction Item is not defective. Customers picking up Auction Items through an agent or transport company should sign a delivery acceptance by which the agent or transport company is authorized to inspect and pick up the Auction Item on behalf of the Customer.
7.4. If an Auction Item is not picked up on the delivery date specified in the order confirmation, invoice, or Item Description, PS has the right to transfer the Auction Item to a storage/shipping company hired by PS, cancel and resell it in accordance with the terms specified in points 6.3 and 6.5 above, or discard the Auction Item. If the Auction Item concerns real estate, the Customer has the right to access on a specific date in accordance with the agreement between the property owner and the Customer.
7.5. PS may, by special agreement with the Customer, arrange for the transport of Auction Items. All transports, both within and outside Sweden, are normally carried out by an externally contracted operator ("Carrier") and in accordance with the Carrier's applicable rules. The decision on the Carrier may be made only after full payment. The Customer is also invoiced for specific transport costs in accordance with the Carrier's current price list specified on the Website.
7.6. PS takes responsibility for Auction Items that are damaged or lost during delivery to the Customer. In case of any complaints or claims related to transportation, such as if the Auction Item has been damaged during transport, the Customer must immediately notify the Carrier and PS using the contact information specified on the Website. If, in individual cases, PS agrees to pack and send purchased Auction Items, this is done at the Customer's expense, and the risk of the item passes to the Customer when the Customer has received the item. If the Customer discovers any defects with the Auction Item, the Customer must immediately notify PS as described below.
8. Transfer of risk
8.1. The responsibility for the Auction Item transfers from PS to the Customer as soon as the Customer, or a carrier hired by the Customer, has picked up the Auction Item. If the Customer uses a carrier offered by PS, such as a Carrier, the responsibility shifts from PS to the Customer when the Customer has received the Auction Item.
8.2. If the Auction Item constitutes a product with digital components, the responsibility shifts from PS to the Customer when the Customer gains access to the digital content or to a means suitable for accessing or downloading it, or when the digital service becomes available to the Customer.
8.3. PS is not responsible for costs, damage, or consequential damage incurred by the Customer when the Auction Item cannot be handed over by PS on the pickup day due to the Auction Item being stolen at the pickup location after the auction has ended. PS is also not responsible for costs, damage, or consequential damage incurred by the Customer when the Auction Item is withdrawn after the auction has ended, regardless of the reason for this. In the event of theft of the Auction Item or if PS withdraws the Auction Item after the auction has ended, PS will refund the amount paid by the Customer for the Auction Item.
9. Responsibility for defects
9.1. A description of the Auction Item and its condition is provided in the Item Description. For defects in the Auction Item, consisting of the Auction Item not meeting agreed-upon characteristics or being in worse condition than the Customer could reasonably expect, PS is responsible according to the rules below. PS is only liable for defects under applicable consumer protection legislation, and an assessment of whether the Customer's item is defective should always be made through a comparison with an equivalent used item.
9.2. PS is not responsible for defects that arise after the Auction Item has been handed over to the Customer. For items with digital components, PS is responsible for defects that arise in the digital part within three (3) years from the handover or during the longer period agreed upon between PS and the Customer. PS is not responsible for:
(a) defects, deficiencies, or damages stated in the auction list or Item Description;
(b) defects that, considering the nature, price, or age of the Auction Item, the Customer could have expected; or
(c) defects that the Customer is aware of or should have been aware of, for example, those the Customer should have noticed by carefully reading the Item Description and studying the pictures attached to the Auction Item, or those the Customer noticed or should have noticed during their examination of the Auction Item under point 3 or point 7.3 above.
9.3. PS is not responsible for defects arising from the Auction Item deviating from what can objectively be expected of a used item if, at the time of purchase, PS has informed the Customer about the defect, and the Customer has expressly and separately approved the defect. This means, for example, that used items should not be considered defective if the defect is due to normal wear and tear.
9.4. Furthermore, PS is not responsible for defects if the Auction Item is sold as "repair object", and PS has informed the Customer about the defect at the time of purchase, and the Customer has expressly and separately approved the defect.
9.5. If the Auction Item cannot be handed over after the auction concludes, PS will refund the amount paid by the Customer for the Auction Item, and also compensate the Customer for expenses associated with traveling to the pickup location, following the compensation levels specified on the Website.
9.6. PS is not liable for defects in Auction Items sold for the Enforcement Authority, bankruptcy estate, or on behalf of a debt collection agency or leasing company. The Customer waives the right to assert any consequences due to defects in such Auction Items. However, defects in Auction Items sold for a bankruptcy estate may be claimed until the bankruptcy is concluded.
10. Complaints
10.1. The Customer may not assert that the Auction Item is defective unless the Customer notifies PS of the defect (complaint) within the timeframes specified below.
10.2. The Customer has the right to lodge complaints about defects that become apparent within three (3) years from the Customer's purchase of the Auction Item on the Website. For items with digital components, the Customer can lodge complaints within a corresponding three (3) years or for the longer period agreed upon between PS and the Customer. The right to complain only covers items that are defective according to applicable consumer protection legislation. Complaints must be made within the timeframes specified by applicable consumer protection legislation.
10.3. Auction Items sold on behalf of the Enforcement Authority, bankruptcy estate, or on behalf of a debt collection agency or leasing company cannot be subject to complaints. However, Auction Items sold on behalf of a bankruptcy estate can be subject to complaints until the bankruptcy is concluded.
10.4. PS recommends that complaints be made as specified on the Website. A written complaint should include the item number and invoice number, the Auction Item to which the complaint pertains, and a description of how the defect manifests. Incorrectly stated bids do not constitute a reason for complaint to avoid misunderstandings. PS reserves the right to deny a complaint if it is found that the item is not defective.
10.5. In case of a defect in an Auction Item, the Customer has the right to choose for PS to either
(a) primarily remedy the defect; or
(b) replace the item with a substitute.
10.6. If PS is unable to compensate the Customer in the manner chosen by the Customer under section 10.5, or if the Customer's choice would result in unreasonable costs for PS, PS shall compensate the Customer through the other alternative. If this is not possible or entails unreasonable costs for PS, PS has the right, at its discretion, to compensate the Customer by
(a) primarily remedying the defect,
(b) secondarily providing reasonable compensation to the Customer in the form of a price reduction; or
(c) tertiarily replacing the Customer with a substitute.
10.7. In the case of replacement with a substitute, PS cannot guarantee that the Customer will be compensated with an equivalent substitute as the Auction Item, considering that the Auction Item is a used item.
10.8. PS does not cover repairs performed by the Customer unless approved in advance by PS.
10.9. If compensation under section 10.5 or 10.6 is not provided within a reasonable time from the presentation of a complaint regarding defects for which PS is responsible, however, no later than within thirty (30) days, the Customer has the right to cancel the purchase after notifying PS and, upon returning the Auction Item, receive the amount paid by the Customer to PS in the purchase. The Customer is not entitled to any further compensation.
10.10. If the Customer has lodged a complaint and there is no defect for which PS is responsible, PS is entitled to compensation for its costs.
11. Right of withdrawal
11.1. When purchasing an Auction Item on the Website, a fourteen (14) day right of withdrawal always applies in accordance with applicable consumer protection legislation. This means that the Customer has the right to withdraw from their purchase by notifying PS within fourteen (14) days from the date the Customer or the Customer's representative picked up or received the Auction Item (withdrawal period).
11.2. The right of withdrawal does not apply to the sale of Auction Items that are real property or other goods for which the right of withdrawal does not apply by law, such as food.
11.3. If the Customer wishes to withdraw from the purchase of the Auction Item, the Customer must, before the withdrawal period expires, send a clear and explicit message to PS as specified here: Cancel Purchase & Lodge a Complaint. The Customer should provide their name, address, and other relevant information, such as the order number, invoice number, and the name of the Auction Item in the message. Alternatively, the Customer can choose to use the standard form for exercising the right of withdrawal provided by the Consumer Agency (see the following link: Withdrawal Form Consumer Agency).
11.4. When exercising the right of withdrawal, the Customer has the option to return the Auction Item purchased on the Website to PS premise where the Auction item originated from. Returning an Auction Item to PS premises is free of charge. Detailed instructions on how the Customer can exercise their right of return are available on the Website. If the return is made to PS premises, the Customer should bring the payment receipt and a copy of the invoice or payment confirmation.
11.5. If, when exercising their right of withdrawal, the Customer chooses to return the Auction Item by mail, the Customer pays for the return shipping and is responsible for the condition of the Auction Item after the Customer has picked up or received the Auction Item and during the return shipping. The Auction Item should be returned within fourteen (14) days from the date the notice of the exercise of the right of withdrawal was provided to PS. The Auction Item should be well-packaged and in good condition. PS recommends that returns be made to PS using the methods and instructions specified on the Website, which can be found here: Cancel Purchase & Lodge a Complaint.
11.6. When the Customer cancels their purchase, PS refunds the amount paid for the Auction Item, including standard delivery costs. Exceptions apply to any additional delivery costs resulting from the Customer choosing a delivery method other than the standard delivery offered by PS, such as through a Carrier. In the case of a partial order return, the delivery cost is not refunded. PS has the right to deduct an amount corresponding to the depreciation of the Auction Item compared to its original value on the amount to be refunded if such depreciation is due to the Customer handling the Auction Item more than necessary to determine its characteristics or function.
11.7. PS promptly refunds the amount, no later than fourteen (14) days from the date PS received the Customer's notice of exercising the right of withdrawal. However, PS may wait to make the refund until PS has received the Auction Item or the Customer has demonstrated that the Auction Item has been returned, for example, through a receipt. The refund will be made to the Customer via the payment option chosen by the Customer, provided that no other agreement has been reached or there are obstacles to such a refund. Under no circumstances will any fees be charged to the Customer in connection with the refund.
11.8. In accordance with PS's current Auction and Membership Terms, the fee for the bidding service is not refunded when the Customer expressly and separately consents to the service starting to be performed and that the right of withdrawal does not apply.
12. Special Conditions for the Sale of Seized Assets
12.1. PS also offers the sale of seized assets on behalf of the Enforcement Authority on the Website. Specific conditions apply to the sale of these Auction Items as follows.
12.2. The Auction Items are sold at an executive auction/sale on behalf of the Enforcement Authority. The Enforcement Authority has the right to cancel the sale or to withdraw specific Auction Items from sale with short notice. The Auction Items are sold in the condition they are in at the time of sale. No complaints or returns are considered.
12.3. PS does not conduct a comprehensive test of seized property, and the Object Description on the Website is only general. The Customer must personally ensure the condition of the Auction Item during the viewing and check the Object Description. Auction Items cannot be rejected upon pickup, and the Customer is bound by their winning bid regardless of the condition of the Auction Item.
13. Changes to the Terms
13.1. PS has the right to change these Terms by notifying the Customer or by introducing the amended Terms on the Website. Changes to the Terms become effective when the Customer has accepted the Terms (during a new visit to the Website where acceptance occurs electronically) or alternatively, thirty (30) days after PS has informed the Customer of the changes. PS recommends that the Customer regularly checks the Website to stay informed about any changes to the Terms.
14. Force Majeure
14.1 If PS's performance of its obligations under the Terms is substantially hindered or prevented due to circumstances beyond PS's control, such as a general labor dispute, war, fire, lightning strike, pandemic, terrorist attack, theft, changes in government regulations or government intervention, or the emergence of a superior right by a third party, or any other reason beyond PS's control, this shall constitute grounds for exemption relieving PS from liability for damages and other consequences. If PS's performance of the Terms is prevented for a period longer than three (3) months due to grounds for exemption under this provision, the Customer may cancel the purchase.
15. Contact
15.1 For questions or complaints, the Customer can contact PS via info@ps.se, 0771 10 11 00, or through the PS chat function on the Website.
16. Governing law and disputes
16.1. Disputes regarding the interpretation or application of these Terms and the Website in general shall be interpreted in accordance with Swedish law and, in the first instance, be resolved through negotiations between the parties. In the event the parties do not reach an agreement, the dispute shall be settled by Swedish courts.
16.2. In Sweden, you as a customer can also make a report to the Swedish National Board for Consumer Disputes (Allmänna Reklamationsnämnden, ARN). The Swedish National Board for Consumer Disputes can be contacted either through the website www.arn.se or by mail at Box 174, 101 23 Stockholm. As a Customer, you can also lodge a complaint via the EU's online platform for dispute resolution, accessible through http://ec.europa.eu/consumers/odr/.
These Terms and Conditions have been established by PS on 21-05-2024
GENERAL TERMS AND CONDITIONS FOR ONLINE AUCTIONS FOR COMPANIES
1. Background
1.1. These general terms and conditions for online auctions ("the Terms") apply when a business entity or other legal person ("Customer") makes a purchase via psuction.se and related pages ("the Website"). Agreements are entered into between the Customer and PS Auction AB, organization number 556632-1468 ("PS"). To be able to purchase Auction Items via the Website, the Customer must accept the Terms.
1.2. The items sold by PS via the Website ("Auction Items") are sold by PS in its own name but on behalf of a seller who is a third party. PS's assignment typically includes appraising and preparing a description of the Auction Item, the contents of which are specified in section 3 of these Terms ("Item Description"). Auction Items are usually used, and PS strives to make the Item Description as accurate as possible.
2. Bidding and service fee
2.1. The Auction Items are sold through online auctions on the Website. To participate in an online auction on the Website, the Customer must register as a member in accordance with PS's current Terms & Conditions for Auction and Membership, see the Website and above. Detailed information regarding PS's bidding service and the auction process is found in PS's Terms & Conditions for Auction and Membership. Customers choosing to participate in auctions on the Website must adhere to PS's current rules and instructions.
2.2. The bidding service provided by PS has been developed over time through substantial investments. PS continues to invest time and money in developing the bidding service. If the Customer uses PS's bidding service and places a winning bid, a fee is charged for the use of the bidding service. The service fee is intended to cover PS's costs for the bidding service, including investments made in the service, costs for programmers, IT support, operating expenses, and other necessary costs for providing the service. The service fee must be paid in accordance with the principles and amounts specified on the Website. The service fee may vary in size depending on the Auction Item. A Customer is obligated to pay the service fee even if the purchase of the specific Auction Item is not completed by the Customer for any reason. PS covers the service fee for the Customer who does not win the bidding for an Auction Item. Applicable service fees are specified on the Website. Payment of the service fee is made in accordance with section 5 below.
2.3. In cases where the Customer has sought assistance in arranging financing for their Auction Item, the Customer remains bound to the purchase until the financing is fully completed. If, for any reason, an initiated financing is not completed, PS has the right to re-invoice the customer for their purchase and demand that the Customer fulfill it.
2.4. PS's obligations to complete the purchase in accordance with these Terms arise only after the seller of the Auction Item has approved the winning bid, and an invoice for the Auction Item has been sent to the Customer who placed the winning bid, or PS has otherwise confirmed the winning bid, in accordance with PS's current Terms & Conditions for Auction and Membership.
3. Item description
3.1. Auction items available for sale on the Website are presented in the Item Description, which includes the following information:
(a) basic description of the Auction Item and its main characteristics;
(b) the time and place the Auction Item is available for potential viewing;
(c) an estimated market value of the Auction Item;
(d) how the Auction Item can be delivered (if applicable) or how the Auction Item can be handed over or picked up; and
(e) the size of the service fee applicable to the highest bid placed.
3.2. The market value provided for the Auction Item is based on a market-adjusted valuation of the Auction Items before the auction. The price at which the Auction Item is finally sold may significantly exceed or fall below the market value. PS cannot guarantee that the Customer cannot find a similar Auction Item at a lower price.
3.3. Information in the Item Description may be subject to change due to additional circumstances. Any changes or additions will be posted or communicated at the time of the auction or specified in the Item Description. In cases where a change may be considered significant to the value of the Auction Item, PS reserves the right to remove the Auction Item from the auction and the Website, and the right to possibly reintroduce the Auction Item with a new Item Description. If an Item Description has been provided in different languages, the Swedish version takes precedence.
4. Viewing and obligation of inspection prior to the auction
4.1. The time and place for any viewing of the Auction Item are announced in the Item Description. The Customer may form their own opinion about the offered Auction Item during on-site viewing and then place bids based on their own assessment of the value of the Auction Item. In the event that a viewing of the Auction Item is not possible, the Customer should, to the best of their ability, assess the Auction Item, including studying the Item Description, pictures of the Auction Item, and, if necessary, consulting with PS.
4.2. A description of the Auction Item and its condition is provided in the Item Description. The Customer has an obligation to inspect the Auction Item before the auction takes place on the Website. Errors and deficiencies may occur in the Auction Items offered. Therefore, the Customer must carefully examine and assess the condition and nature of the Auction Item. The depiction of an Auction Item in the auction list or Item Description is solely for identification purposes and cannot be used to determine the performance or condition of the Auction Item. However, if a significant detail in the auction list or Item Description is directly misleading, this may constitute grounds for canceling the purchase.
4.3. PS is not responsible if the Customer neglects their inspection duty as mentioned above and is not liable for matters that the Customer has noticed or should have noticed if the Customer had fulfilled their inspection duty.
5. Fees and payment
5.1. During bidding and purchases through the Website, the prices stated on the Website apply. Prices and bids are presented on the Website excluding VAT unless expressly stated otherwise. In addition to the service fee, each individual Auction Item incurs VAT and other applicable statutory fees on the highest bid submitted. Refer to the Item Description for more information. VAT is also added to the service fee.
The Customer undertakes to independently verify whether the VAT on the relevant Auction Item is deductible in their business.
5.2. The Customer can pay using the methods specified on the Website. Learn more about our payment methods on the Website. PS has the right to charge the Customer immediately upon the winning bid. PS reserves the right to not always offer all payment methods or change payment methods if the chosen method does not work at the time of purchase for any reason. Please note that any limitations on payment options are specified on the Website.
5.3. Payment must be made immediately after winning the Auction, your bid has been approved, and PS has sent an invoice to your email. If your payment is not made immediately, PS will send you a reminder within three (3) calendar days. If, despite the reminder, you do not pay, PS may send you another reminder. If payment is not made within seven (7) calendar days after the end of the Auction, PS has the right to demand that the purchase be fulfilled. In such a case, PS also has the right to cancel the purchase due to non-payment and receive compensation for any damage or loss, including the service fee.
5.4. If payment is delayed despite reminders from PS, and the Customer is more than thirty (30) days late with payment from the due date, PS has the right to charge default interest and/or collection fees in accordance with applicable law.
5.5. If the purchase is canceled according to point 6.3 above, PS has the right, without first notifying the winning Customer, to resell the Auction Item at the starting and surveillance price that PS deems appropriate. In the event of resale, PS has the right to offset compensation for claims and costs for the sale of the Auction Item from the amounts received. If the resale price is not sufficient to cover PS's claims and the cost of resale, the Customer must pay the difference.
5.6. If the Customer is outside of Sweden, the invoice is sent with additional Swedish VAT. The VAT must be paid to PS and then refunded to the Customer when an export declaration or other document proving that the Auction Item has left Sweden is provided to PS. For the VAT refund to occur, the export documentation must be received by PS no later than fourteen (14) days after the invoice date. The Customer must also provide complete bank information to PS, such as IBAN account, BIC/SWIFT code, and the name and address of the bank. The Customer is responsible for all customs handling of the Auction Item.
5.7. PS will only refund VAT to customers outside of Sweden who are registered businesses with a valid foreign address. Customers within the EU must always provide a valid Value Added Tax (VAT) number during registration.
6. Collection, inspection and transport
6.1. The date and time for the pickup of the purchased Auction Item are specified on the order confirmation, Item Description, or the invoice issued to the winning Customer. PS is not responsible for transportation, and shipping is not included in the purchase of the Auction Item. Delivery shall take place Ex Works at the designated pickup location (Incoterms 2010). PS will notify the Customer when the Auction Item is available for pickup. Unless otherwise agreed with the Customer, the pickup of the Auction Item under this provision shall occur on the scheduled date indicated in the order confirmation or Item Description. For Auction Items not picked up within the prescribed time, PS has the right to charge a storage and handling fee according to the applicable price list displayed on the Website. If the Customer is unable to pick up the Auction Item on the specified date and time, the Customer must contact PS using the contact information provided by PS.
6.2. Upon pickup of the Auction Item, proof of payment and a copy of the invoice or payment confirmation must be provided. However, Auction Items won cannot be picked up until full payment has been received by PS.
6.3. Upon pickup of the Auction Item, the Customer is obligated to inspect the Auction Item to ensure that it is not defective. A customer who retrieves Auction Items through an agent or transport company must sign a delivery approval through which the agent or transport company is authorized to, on behalf of the Customer, inspect and pick up the Auction Item.
6.4. If an Auction Item is not picked up on the delivery date specified in the order confirmation, invoice, or Item Description, PS has the right to transfer the Auction Item to a storage/shipping company hired by PS, cancel and resell it in accordance with the terms specified in points 5.3 and 5.5 above, or discard the Auction Item. If the Auction Item concerns real estate, the Customer has the right to access on a specific date in accordance with the agreement between the property owner and the Customer.
6.5. PS may, by special agreement with the Customer, arrange for the transport of Auction Items. All transports, both within and outside Sweden, are normally carried out by an externally contracted operator ("Carrier") and in accordance with the Carrier's applicable rules. The decision on the Carrier may be made only after full payment. The Customer is also invoiced for specific transport costs in accordance with the Carrier's current price list specified on the Website.
6.6. In case of any complaints or claims related to transportation, the Customer should contact the Carrier directly. PS is, under no circumstances, responsible for such transportation, damages, or delays related to transportation, or any other circumstances on the Carrier's part. The Customer will also be invoiced for specific transportation costs in accordance with the Carrier's prevailing price list as stated on the Website. In cases where PS, on an individual basis, agrees to pack and send purchased Auction Items, this is done on behalf of the Customer and at the Customer's risk. PS is not responsible for damages to purchased Auction Items that occur during such transportation or for lost shipments.
6.7. Ownership of the Auction Item transfers from PS to the Customer as soon as the Customer has fully paid for the Auction Item.
7. Responsibility for defects
7.1. A description of the Auction Item and its condition is provided in the Item Description. For defects in the Auction Item, consisting of the Auction Item not meeting agreed-upon characteristics or being in worse condition than the Customer could reasonably expect, PS is responsible according to the rules below.
7.2. PS is not responsible for defects that arise after the purchase. PS is also not responsible for:
(a) defects, deficiencies, or damages stated in the auction list or Item Description;
(b) defects that, considering the nature, price, or age of the Auction Item, the Customer could have expected; or
(c) defects that the Customer is aware of or should have been aware of, for example, those the Customer should have noticed by carefully reading the Item Description and studying the pictures attached to the Auction Item, or those the Customer noticed or should have noticed during their examination of the Auction Item under point 3 or point 6.3 above.
7.3. PS is not responsible for defects arising from the Auction Item deviating from what can objectively be expected of a used item if, at the time of purchase, PS has informed the Customer about the defect, and the Customer has expressly and separately approved the defect. This means, for example, that used items should not be considered defective if the defect is due to normal wear and tear.
7.4. Furthermore, PS is not liable for defects if the Auction Item is sold as "repair object," even if the Auction Item has more extensive or different defects than those specified. PS is not responsible for ensuring that descriptions of the Auction Item in the auction list or Item Description are exhaustive regarding damages, deficiencies, or defects.
7.5. If the Auction Item cannot be delivered after the auction is concluded, PS will refund the amount paid by the Customer for the Auction Item and also compensate the Customer for the expenses associated with traveling to the pickup location in accordance with the prevailing compensation levels as indicated on the Website.
7.6. PS is not liable for defects in Auction Items sold on behalf of the Enforcement Authority, bankrupt estate, or on behalf of collection or leasing companies. The Customer waives the right to assert any consequences due to defects in such Auction Items.
8. Complaints
8.1. The Customer may not assert that the Auction Item is defective unless the Customer notifies PS of the defect (complaint) within the timeframes specified below.
8.2. The Customer has an obligation to inspect the Auction Item in accordance with points 4 and 6.3 above. Defects noticed or that should have been noticed when the Customer inspected the Auction Item on these occasions must be reported immediately. Otherwise, PS is only responsible for defects that the Customer notifies in writing within fifteen (15) days from the Customer's pickup of the Auction Item.
8.3. Auction Items sold on behalf of the Enforcement Authority, bankruptcy estate, or on behalf of a debt collection agency or leasing company cannot be subject to complaints.
8.4. Complaints must be made as specified on the Website. A written notice of a complaint should include the object number and invoice number, the Auction Item to which the complaint relates, and a description of how the defect manifests. To avoid misunderstandings, an incorrectly stated bid is not grounds for a complaint. PS reserves the right to reject a complaint if it turns out that the item is not defective.
8.5. In the event of a defect in an Auction Item, PS has the right to, at its own discretion, compensate the Customer by
(a) first correcting the defect,
(b) secondly, providing reasonable compensation to the Customer in the form of a price reduction, or
(c) thirdly, replacing the Customer with a replacement item.
8.6. PS is not responsible for repairs carried out by the Customer unless approved in advance by PS.
8.7. If rectification under point 8.5 does not occur within a reasonable time from the presentation of a complaint regarding defects for which PS is responsible, however, no later than thirty (30) days, the Customer has the right to cancel the purchase and, upon returning the Auction Item, receive the amount the Customer paid to PS at the time of purchase. The Customer is not entitled to any further compensation.
8.8. If the Customer has complained and there is no defect for which PS is responsible, PS is entitled to compensation for its costs.
8.9. The consequences arising from this point 9 are exclusive, and they are the only consequences the Customer is entitled to in the case of a complaint.
9. Limitation of liability
9.1. PS has no liability for defects beyond what is prescribed above. PS is also not liable for any legal defects. PS's total liability for each Auction Item is, under all circumstances, limited to the value of the specific Auction Item. PS is not responsible in any case for indirect losses.
9.2. To avoid misunderstandings, PS is not liable in any case for any damage or loss suffered by the Customer due to the Auction Item not being available for pick-up on the day and at the place of pick-up, such as in the case of theft or when the Auction Item is no longer available for PS to sell due to reasons associated with the seller of the Auction Item. PS's sole responsibility in such situations is limited to refunding the amount that the Customer may have already paid to PS for the Auction Item.
10. Special conditions upon sale of goods seized in execution
10.1. PS also offers the sale of seized assets on behalf of the Enforcement Authority on the Website. Specific conditions apply to the sale of these Auction Items as follows.
10.2. The Auction Items are sold at an executive auction/sale on behalf of the Enforcement Authority. The Enforcement Authority has the right to cancel the sale or to withdraw specific Auction Items from sale with short notice. The Auction Items are sold in the condition they are in at the time of sale. No complaints are considered.
10.3. PS does not conduct a comprehensive test of seized property, and the Object Description on the Website is only general. The Customer must personally ensure the condition of the Auction Item during the viewing and check the Object Description. Auction Items cannot be rejected upon pickup, and the Customer is bound by their winning bid regardless of the condition of the Auction Item.
11. Amendment of the Terms
11.1. PS has the right to change these Terms by notifying the Customer or by introducing the amended Terms on the Website. Changes to the Terms become effective when the Customer has accepted the Terms (during a new visit to the Website where acceptance occurs electronically) or alternatively, thirty (30) days after PS has informed the Customer of the changes. PS recommends that the Customer regularly checks the Website to stay informed about any changes to the Terms.
12. Force Majeure
12.1. If PS's performance of its obligations under the Terms is substantially hindered or prevented due to circumstances beyond PS's control, such as, for example, a general labor dispute, war, fire, lightning strike, pandemic, terrorist attack, theft, changes in government regulations, government intervention, or the superior right of a third party, or any other reason beyond PS's control, this shall constitute grounds for exemption, leading to exemption from damages and other consequences. If PS's performance of the Terms is prevented for a period longer than three (3) month due to grounds for exemption under this point 12, the Customer may cancel the purchase. If the Customer cancels the purchase because PS has been unable to fulfill its obligations under the Terms, PS will refund the amount the Customer paid for the Auction Item, deducting compensation for the service fee and other reasonable costs PS incurred in its attempts to fulfill its obligations under these Terms.
13. Contact
13.1. For questions or complaints, the Customer can contact PS via info@ps.se, 0771 10 11 00, or through the PS chat function on the Website.
14. Governing law and disputes
14.1. Disputes regarding the interpretation or application of these Terms and the Website in general shall be interpreted in accordance with Swedish law and, in the first instance, be resolved through negotiations between the parties. In the event the parties do not reach an agreement, the dispute shall be settled by Swedish courts.
These Terms and Conditions have been established by PS on 08-01-2024
PRIVACY POLICY
1. Introduction
PS cares about your privacy. Therefore, we always strive to protect your personal data in the best possible way and to comply with all applicable laws and regulations for the protection of personal data. In this policy, we want to inform you about how PS collects and processes your personal data.
This Privacy and Cookie Statement applies to PS Auction AB, (”PS Auction”). PS Auction AB is a brand name of TBAuctions Netherlands B.V. (hereinafter 'TBAuctions). For an overview of the brands of TBAuctions, visit www.tbauctions.com
If you are a customer, visit our website or have contact with our customer service, you share your personal data with us. You can think of your name, phone number or email address. These are all data that we can relate to you. We therefore make every effort to process your personal data carefully. In this Privacy Statement you can read how PS Auction handles your personal data.
We recommend that you read this document carefully. Do you have any questions? Please feel free to contact our Data Protection Officer by e-mail at gdpr@psauction.com.
Please do not use this e-mail address for questions related to customer services. For that, please contact our customer service here.
This Privacy Statement applies to all personal data processed by PS Auction from anyone using our services, website (psauction.com) or other applications and mobile platforms ("Platform"), such as our visitors, bidders, sellers and buyers. The policy also applies if you have a user account on our website as well as if you represent a seller, buyer or bidder, for example when the seller, buyer or bidder is a company, and you are acting as the company’s contact person. These personal data are processed in accordance with applicable data protection legislation, more specifically the EU Regulation 2016/679, also known as the General Data Protection Regulation (GDPR), as well as any other future legislation and additional national legislation.
This Privacy Statement also explains how you can request us to modify, limit or remove your data. PS Auction will do its utmost to keep your personal information correct and up-to-date. For this we need your help. Have your personal data changed? Please notify us of these changes by contacting our customer service.
PS Auction is entitled to change the content of this Privacy Statement without informing the visitor. The implementation of the change on the website is sufficient for this. The most recent version of this Privacy Statement can be consulted on our websites.
2. Who is responsible for processing your data?
PS Auction AB is a private company under Swedish law, established on Argongatan 6, 43153 Mölndal, Sweden, with registration number 556632-1468, telephone number +46(0)771101100, and e-mail address info@ps.se.
For the purposes described in this Privacy and Cookie Statement ("Statement"), the above company is considered "data controller", who determines the means and purposes for the collection, storage, disclosure, use and other types of processing of personal data.
Any reference to "we," "us" or "our" in this Statement shall refer to PS Auction AB.
Data Protection Officer:
Argongatan 6
43153 Mölndal
Sweden
gdpr@psauction.com
3. What is personal data?
Personal data is any data that we can relate to you. These include your name, address, postcode, place of residence, telephone number or e-mail address. But also, data like your IP-address and IBAN-number are personal data. And other information that is unique to you, like your PS Auction bid data or purchase history.
4. What personal data do we process from you?
As part of creating an account, PS Auction collects personal data necessary to provide you with services and to execute the agreement with you. The personal data that we process is the data that you have provided us with or that we collect from you when you visit the website or from a third party.
To create a private account, we collect and process at least the following (personal) data from you:
To create a business account, we collect and process the following (personal) data from you:
To create a business account as a client (seller), we collect and process the following (personal) data from you:
For bids and for managing the website and content we collect and process the following (personal) data from you:
For successful bids and purchases we collect and process the following (personal) data from you:
We require digital identification of our Swedish customers via BankID to create new accounts.
5. What is the purpose of processing personal data?
PS Auction may collect, process and store your personal data within certain limits to ensure that PS Auction can continue to function optimally. These processes are based on various legal grounds, depending on the concrete circumstances. We handle your personal data with care and take both technical and organizational measures to protect them.
PS Auction processes and uses your (personal) data for the following purposes:
Concluding and executing an agreement
PS Auction needs certain personal data from you to enter into an agreement with you and to properly execute and settle it (delivery). Without these data we are not able to build a relationship with you or to execute an agreement.
The necessary data are collected during the registration process of your account and further during the relationship between you and PS Auction. PS Auction processes the following personal data for this purpose:
Legal Obligations
In certain cases, PS Auction needs your personal data to meet legal obligations.
For example, we may use your personal data to combat money laundering and terrorism, to assist competent authorities in their investigations or to comply with tax laws.
Anti-money laundering legislation and combating terrorism
PS Auction must comply with international laws and regulations, such as those concerning combating money laundering. PS Auction is obliged to prevent, recognize, counteract and report money laundering practices. PS Auction processes the following personal data for this purpose:
Additionally, if you want to finance your purchase using PS Finance, or if we are otherwise required by applicable law to do so, we may also process data regarding your personal identity number and information about your financial situation to be able to do a credit check and verify your identity in connection with this.
Fiscal legislation
PS Auction is obliged to process data of her clients, so that fiscal obligations of PS Auction and the client can be fulfilled. PS Auction is obliged to provide tax authorities with information and to share your data with these authorities. Think here of, but not exclusively, the tax authorities. PS Auction processes the following personal data for this purpose:
Judicial authorities
PS Auction is obliged to assist and inform judicial authorities. This concerns for example the police, the public prosecutor, courts or supervisory authorities, including but not limited to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY).
This may include all data collected, processed and stored by PS Auction from you as part of the relationship between you and PS Auction.
Privacy law
PS Auction must also process your personal data, precisely to be able to protect your privacy. PS Auction must be able to react in the right way when you want to use your rights or when the IMY asks us a question.
This may include all data collected, processed and stored by PS Auction from you as part of the relationship between you and PS Auction.
Commercial purposes
The use of your personal data for commercial purposes, such as direct marketing and administration of your user account, is covered by this Privacy and Cookie Statement.
PS Auction wants to be able to approach you as a (potential) client and wants to inform you about possibly interesting auctions. This may mean that you can also receive information from the other brands within PS Auction. You will only receive newsletters containing information about our auctions based on your consent. The personal data that PS Auction collects, processes and stores for this purpose are:
If you do not wish to continue receiving the newsletter, you can unsubscribe (opt-out). To withdraw your consent, you can use the 'unsubscribe' hyperlink, which you can find at the bottom of our newsletters.
For those who have registered a user account, we process your:
· personal identification number,
· bidding and purchase history, and
· IP address
The personal data is processed for us to manage your user account and facilitate you as a user on the website.
Functioning of the websites and apps
PS Auction collects, after your acceptance or consent, information about your website- and app-use by means of cookies. This is done with the purpose of providing you with the best possible experience that matches your preferences.
Due to a legitimate interest of PS Auction
PS Auction may collect, process and store your personal data within certain limits to ensure that PS Auction can continue to function optimally. If the optimal functioning of PS Auction falls within the above-mentioned purpose of concluding and executing an agreement with the customer, then for PS Auction that purpose will be relevant for the collection, processing and storage of your personal data.
In other cases, PS Auction may appeal to its "legitimate interest". PS Auction always weighs the interests of the user against the possible consequences for your privacy. PS Auction always chooses an approach that protects your personal data as best as possible.
This is the case for the following purposes:
In all other cases, PS Auction will ask your explicit permission. You have the right to withdraw your consent at any time.
6. From whom do we process personal data and how do we obtain this data?
We process the personal data of anyone who has (had) direct or indirect contact with PS Auction, such as bidders and customers.
We obtain the data directly from you when you visit our websites or other applications and mobile platforms, create an account and enter certain information and when you contact our customer service.
7. Personal data we collect automatically
Regardless of whether you participate in one of our auctions, we automatically collect certain information when you visit our websites or other applications and mobile platforms. This includes your IP address or the date and time you logged on to our websites and/or apps.
8. Processing of special personal data
PS Auction shall not collect and/or process any special categories of personal data of you, such as race or ethnic origin, political opinions, religious or philosophical convictions, or which show membership of a trade union, genetic data, biometric data with a view to unique identification of a person, data concerning health or data concerning sexual behaviour, as defined in Article 9 of the GDPR.
Sensitive (personal) data, such as creditworthiness, is only required in the case of special lots at auctions, such as aircraft or other expensive goods, to ensure that bidders can actually buy such lots, and to avoid problems with payment and delivery. In some cases, we also work with notaries, lawyers and trustees to meet the legal requirements for the transfer of ownership.
9. Security of your data?
PS Auction takes the security of your personal data seriously and so we have taken both technical and organizational measures to protect your personal data.
10. How long do we keep your data?
We will not retain your personal data any longer than is necessary for the purpose of processing. After this, the data will be removed as soon as it is no longer needed, taking into account the legal obligation to retain data. For this purpose, the legal basis will be taken as a starting point and the retention period will be tailored to the period during which PS Auction needs the data to achieve the purpose of processing.
For the purpose of bookkeeping, we store, in accordance with applicable accounting legislation, information about our agreement with you for 7 years.
If you have registered an account with us, we will process all your personal data until you unregister your account with us or ask us to delete certain data. However, we review our database yearly to delete accounts that have been inactive for more than 2 years.
11. With whom are your details shared?
As a starting point, your data will only be processed by PS Auction and relevant companies in the PS group. We may also partner with other parties to provide you services and will only pass information to third parties that fall within the following scope:
For each disclosure we will ensure that the necessary contractual safeguards are in place to protect your personal information.
In all cases where personal data is transferred within the above context to third parties in countries outside the European Economic Area (EEA), we will only transfer the data in accordance with this Privacy and Cookie Statement and applicable privacy protection regulations.
In principle, all data will be processed within the EU wherever possible and will not be exchanged with parties outside the EU. Data may only be exchanged by PS Auction with a non-EU country if the recipient can guarantee the same level of data protection, either on the basis of the legislation in force in that country or through separate agreements as prescribed by the EU in the EU format for a binding agreement.
12. What rights do you have regarding your data?
Within the framework of the GDPR, you as a citizen have a number of rights towards PS Auction. After all, it's your personal data. You can invoke these rights by sending an e-mail to gdpr@psauction.com. Requests in which you invoke your rights, acquired under the GDPR, will be dealt with within 30 days. If we are unable to process your request within 30 days, we will respond to you within 30 days with reasons why we are unable to process your request within 30 days. In that case, we will have 90 days to process your request.
Right to Information.
You have the right to know how we handle your personal data in a proper and transparent way and what rights you can exercise in that respect. In this Privacy and Cookie Statement, we have explained in detail which personal data of yours we collect and how we handle your personal data.
Right of Inspection.
You have the right to access your personal data that we hold about you at any time. You can request access by sending an e-mail to gdpr@psauction.com. Please include your name, email address and account ID. In addition, we may ask you questions to verify your identity. Requests to view your data will be processed within 30 days.
Right of correction.
You have the right to correct the personal data we hold about you when these are incorrect or outdated and/or to complete these data when they are incomplete. For some categories of information, you can do this yourself 24/7 in your account. For others, you can contact gdpr@psauction.com to make the change for you.
Right to object.
You have the right to object to the way in which we process your personal data. This right applies to the personal data we use for direct marketing, such as newsletters. You can ask us to stop using your personal data for personalised e-mails regarding our auctions. You can set this up yourself in your account. Furthermore, this right also applies to other personal data we process about you based on our legitimate interests.
Right to data portability.
You have the right to receive the personal data you provided us, in the context of the agreement you made with us, in order to keep this personal data in a database of your own or of a third party. You can submit a request to this effect to gdpr@psacution.com. Please include your name, email address and account ID. In addition, we may ask you questions to verify your identity.
Right to restriction.
You have the right to request the restriction of your data. This means that we are allowed to keep your personal data, but not to use it. This right arises in a number of cases. If you believe that this is the case, you can inform us by e-mail at gdpr@psauction.com.
Right to be forgotten/deleted account.
In some cases, you have the right to be forgotten. You can request the deletion of your account through our customer service. In this case, we will assess whether we can delete your data or whether we need to keep certain data due to a legal obligation.
You can request us to remove (part of) your personal data. Please contact our customer service.
Right to lodge a complaint.
If you do not agree with how we handle your personal data, you have the right to file a complaint. If you have a complaint, we would like to resolve this with you first. You can contact the Data Protection Officer by e-mail at gdpr@psauction.com. Please mention your name, e-mail address and account ID.
Finally, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY) via this link.
You can also contact the Swedish Authority for Privacy Protection (IMY) using the information provided on their official website, for general information about the protection of personal data, or to lodge a complaint about the processing of your personal data by PS Auction.
13. What are cookies?
PS Auction places cookies in your browser when you visit one of our websites.
Cookies are small (temporary) text files that are placed to ensure optimal operation of our websites.
Thanks to cookies, you don't have to enter or download the same information every time you come back to us. That's very convenient! In addition, cookies help us understand how you use our website so we can make it better and more customer friendly. For instance, cookies help us collect certain statistics for statistical purposes and to analyse the number of page visits and the popularity of individual pages and subjects. We also use cookies for marketing purposes.
The cookies we use have different expiry dates. A 'session cookie' expires as soon as you close your browser, whereas a 'persistent cookie' remains on your device for a longer period.
A full overview of the cookies we currently use on our websites and apps can be found during your first visit to our websites and apps in our cookie bot at the bottom of the page. Here you can give your permission for our cookies to be placed. If you do not want our websites and apps to store cookies on your computer, you can of course refuse our 'preferences, statistics and marketing cookies'. In our Cookiebot, you can also see which cookies we use.
Necessary cookies
Purpose
Necessary cookies, also known as functional cookies, are cookies that are necessary for our websites and apps to function properly. These cookies are necessary for the performance of our online auction platform. This includes cookies to allow you to log in to our websites and apps, as well as to process your bids or remember your favourite lots. These cookies also include analytical cookies which have little or no impact on your privacy. Necessary cookies are required, and no user consent is required. Necessary cookies are always placed.
Cookie preferences
Purpose
Preference cookies allow our websites and apps to remember information that affects the behaviour and design of the website, such as your preferred language or the region where you live. Preference cookies are also used to remember your settings when you revisit our websites and apps in the future. This results in faster and easier access, for example because you don't have to log in again.
Preference cookies also help you to select lots and save them in your favourites, so that you can come back to view them later and decide whether to bid on them in the auction. Preference cookies also make it possible to inform you when another user has placed a higher bid than you.
Statistics cookies (analytics)
Purpose
Statistics cookies help us understand how our auction platform is used and how we can continue to improve it, by collecting and reporting data anonymously.
Marketing cookies (tracking)
Purpose
We use Marketing cookies to track visitors as they use our websites and apps. The purpose of Marketing Cookies is to display ads that are relevant to the individual user. This makes these ads more valuable to publishers and third party advertisers. These cookies are also known as tracking cookies. Tracking cookies usually involve the processing of personal data. Think for example of the IP-address.
Accept cookies
For optimal use of our websites and apps, it is necessary that you accept our cookies. When you visit our websites and apps for the first time, you will see our cookie bot. With this you can easily accept our cookies. You can indicate for which category of cookies you do or do not give permission.
For example, if you choose to opt-in to all our cookies, we'll only show you ads for products you really want. Our websites and apps work as expected. We remember your login details and we use third party cookies to remember your interests. This allows us and third parties to show you ads based on your preferences.
14. Delete or disable cookies
You can change the settings of your web browser to block all cookies or only cookies from third party providers. You can also delete cookies that have already been stored in your web browser settings. However, please note that these settings must be changed separately for each web browser and computer you use. If you block our cookies, then PS Auction cannot guarantee an optimal functioning of its websites and apps.
Changing the settings differs per web browser. We have listed the instructions for the most popular web browsers for you:
You can also block cookies from certain providers at the following website:
YouTube
PS Auction uses YouTube API Service to embed videos on the website. Visitors who watch these videos are bound to Youtube Terms of services and agree that their personal data is treated with accordance of Google Privacy Policy.
15. Final provisions
PS Auction reserves the right to make changes to this Privacy Statement from time to time. Please check this each time you visit the website to stay informed.
If you have any questions about this Privacy Statement, any of our websites or your registration information, or if you would like to change that information, please contact our Data Protection Officer at gdpr@psauction.com.
These Terms have been adopted by PS on the 17h of June 2024
PRIVACY POLICY
PS cares about your privacy. Therefore, we always strive to protect your personal data in the best possible way and to comply with all applicable laws and regulations for the protection of personal data. In this policy, we want to inform you about how PS collects and processes your personal data.
General
PS Online Oksjonid OU, (”PS”/”us”) registration number
12743290, with address Metalli 3 Tallinn, Estonia with telephone number +372 5669 5011 and e-mail address [submit] is responsible for the processing of your personal data (the controller).
This policy applies to all personal data collected by PS about you as seller, buyer or bidder of an object. The policy also applies if you have a user account at psauction.se (the ”Website”) as well as if you represents a seller, a buyer or a bidder, for example when the seller, buyer or bidder is a company and you are acting as the company’s contact person.
The provisions regarding seller, buyer or bidder in this policy also apply, where appropriate, if you are representing a seller, buyer or bidder.
What personal data do we process?
The personal data that we process is the data that you have provided us with or that we collect from you when you visit the Website or from a third party.
Personal data that you have provided to us: When you want to sell an objects through us or if you want to place a bid and/or make a purchase through us you provide certain information about yourself to us. This is also the case when you register a user account with us, sign up for the newsletter or send an inquiry to us via the Website. You may also provide information to us for other reasons. The information that you submit can be, for instance, your name, your contact and address information, your personal identity number, information regarding your economic situation and your card number.
Personal data that we have collected from you or a third party: In addition to the data you have provided to us we will also process data regarding your purchase and your bid and purchase history or sales history. When you visit the Website we will also automatically collect personal data through the Website, for example information about your IP address and which objects you have viewed and placed a bid on. If you are representing a company, we may also process data about you that we, for marketing purposes or to improve your customer experience with us, have bought or been given access to from public registers and databases.
For what purposes do we process your personal data?
All collection and processing of personal data are for the purpose to administrate and fulfill our obligations to you, improve our offers and services and to comply with all applicable laws, regulations and decisions made by authorities.
We will process your personal data in order to administrate the sale of your object if you are a seller or manage your bids, subscriptions, your purchases on the Website and your user account if you are a buyer or bidder. We may also use your personal data to send direct marketing to you, conduct surveys and compile statistics. Please see below for further information.
Administration of your sales and/or purchases on the Website
We process your name, e-mail address, delivery address, home address, bidding information and phone number to be able to administrate your user account, the bids that you place, your purchase and to fulfill our obligations to you as a seller or buyer. If you want to finance your purchase using PS Finance, or if we are otherwise required by applicable law to do so, we may also process data regarding your personal identity number and information about your financial situation to be able to do a credit check and establish your identity in connection with this. The legal basis for our processing is that it is necessary for us to fulfill the contract concerning your sale or purchase of an object. You need to have a user account with us in order to place a bid and buy objects on the Website. If the data is not provided to us, we are unable to sell an object for you or carry out your purchase on the Website or otherwise fulfill the obligations we have towards you. If we do not process your personal identification number, and data about your financial situation, we cannot do a credit check and therefore will not be able to grant you credit.
Administration of your user account
For you, who have registered a user account, we process, in addition to the personal data mentioned above, also your personal identification number, bidding and purchase history and IP address. The personal data is processed in order for us to administrate your user account and to facilitate you as a user on the Website. Your bidding and purchase history is also processed in order for you to easily get an overview of the bids you have placed and the purchases you have made. We process your IP address to be able to derive a bid to you and in this way ensure that the right person has won the bidding of an object. The legal basis for our processing is your consent that you provided in connection with registering the user account with us.
Marketing purposes etc.
We want you to continue to sell or buy objects through us, and for you to benefit from our special offers and receive information about us we will also, for a limited period of time after you have sold or bought something through us, process your e-mail address and mobile phone number to send our newsletter and other dispatches to you by e-mail, mail and SMS. The legal basis for our processing of these personal data for the purpose of sending newsletters is our legitimate interest to communicate with you as a customer for marketing purposes.
If you have given your consent to this, e.g. in connection with the registration of your account your personal data, your e-mail address, home address and mobile phone number may also be used for direct marketing, newsletter, customer surveys and/or for statistical purposes and can be used for dispatches by mail, e-mail and SMS to you until you unregister your account or withdraw your consent. The legal basis for our processing is your consent.
Who can gain access to your personal data?
As a starting point, your data will only be processed by PS and relevant companies in the PS group. We may also share your information with our selected partners and suppliers in accordance with below.
In order for your goods to be delivered to you, we will share your contact information with the transport company for the transportation of your order.
For payment or credit check, we may share information about your card number or social security number and information about your financial situation to the payment processors and credit companies.
For marketing purposes we may share your contact information to advertising agencies and printing firms for e.g., printing and distribution of dispatch.
Our internal and external IT suppliers and any other suppliers we hire may get access to all the personal data we handle about you, but only to the extent necessary in order to fulfill their obligations in relation to PS.
Our agents may have access to all the personal data we process about you, but only to the extent necessary in order to fulfill their commitments as an agent of PS.
How long do we process your personal data?
Personal data that we process in order to administrate sale, bidding or purchase of an object or to fulfill our obligations to you under the agreement will not be stored for longer than is necessary for us to administrate the sale, bidding or purchase or to otherwise fulfill our agreement.
For the purpose of bookkeeping, we store, in accordance with applicable accounting legislation, information about our agreement with you for seven years.
In accordance with applicable legislation, we are entitled to store your contact information for direct marketing purposes over a period of time after your purchase or our agreement has expired. Depending on what the agreement regards, the length of this time differs. PS may therefore store your contact information in order to send direct marketing to you during the time we have the right to do so in accordance with current data protection legislation, marketing legislation and practice.
If you have specifically given your consent to receiving direct marketing, we will store personal data consisting of your e-mail, address and mobile phone number until you unsubscribe or ask us to stop contacting you.
For you who have registered an account with us, we will process all your personal data until you unregister your account with us or ask us to delete certain data. However, we always erase your account if you have been inactive for two years. Purchase history is sorted out in any event at the latest after two years after the purchase.
Your personal data may be stored longer than the above, to the extent we are required to do so by law, regulation or decisions made by authorities.
How can you affect our processing of your personal data?
At any given time you have the right to withdraw all or part of a given consent on the processing of personal data. The withdrawal of consent may, however, have no effect on our processing of your personal data for the period prior to the recall took place. You also have the right, at any time, to object to the processing of your personal data for direct marketing.
In accordance with applicable data protection legislation, you have the right to gain access to information about the personal data we process about you and the right to request correction of your personal data.
You have, under certain circumstances, the right to request the deletion or restriction of your personal data or object to our processing. You also have the right to submit a complaint to the Estonian Data Protection Authority or other authorized supervisory authority who is supervising companies’ processing of personal data. If you want this information, you can request it by contacting us by mail or e-mail. Our contact details are stated above.
These Terms have been adopted by PS on the 25th of February 2017
1. Background
1.1 These general terms and conditions for purchase by online auctions (the ”Terms”)
shall apply when a company or another legal entity (the “Customer”) makes a purchase
on www.psonlineauktioner.se and thereto related sites (the “Website”). An
agreement is entered into between the Customer and PS Online Oksjonid OU, company
registration no.12743290 (“PS”). The Customer is required to accept the
Terms in order to purchase Auction Objects on the Website.
1.2 The objects sold by PS on the Website (the “Auction Object”) are sold by PS in its
own name but on behalf of a seller that is also a third party. PS’s assignment is generally
to value and draft a description of the Auction Object, the contents of which
are set forth in clause 3 of these Terms (the “Object Description”). The Auction Objects
are generally used or second-hand and PS strives to keep the Object Description
as correct as possible.
2. Bidding and purchase fee
2.1 The Auction Objects are sold by online auctions on the Website. In order to participate
in an online auction on the Website, the Customer is required to register as a
member pursuant to PS’s at all times applicable General terms and conditions for
auction and membership, please see the Website and above. Comprehensive information
regarding the bidding and the auction procedure are set forth in PS’s General
terms and conditions for auction and membership. Any Customer choosing to participate
in an auction on the Website shall comply with PS’s at all times applicable
rules and instructions.
2.2 A Customer winning the bidding pursuant to PS’s at all times applicable General
terms and conditions for auction and membership shall pay a purchase fee for the
Auction Object purchased in accordance with the principles and amounts set forth
on the Website. The purchase fee may vary in size depending on which kind of Auction
Object is being put out for sale. A Customer is obliged to pay the purchase fee
even if the purchase of the Auction Object bid for, for any reason, is not completed.
Applicable purchase fees are set forth on the Website. Payment of the purchase fee
shall be made pursuant to the provisions set forth in clause 5 below.
2.3 PS’s obligations to fulfil the agreement pursuant to these Terms will only arise once
the seller of the Auction Object has approved the winning bid and an invoice pertaining
to the Auction Object has been sent to the Customer placing the winning bid
or otherwise, if PS has confirmed the winning bid, in accordance with PS’s at each
time applicable General terms and conditions for auction and membership.
3. Object description
3.1 Auction Objects available for sale on the Website are specified in the Object Description,
which states the following:
PS Online Oksjonid OU
GENERAL TERMS AND CONDITIONS FOR
ONLINE AUCTIONS FOR COMPANIES
(a) basic description of the Auction Object and its main characteristics;
(b) at which time and place the Auction Object will be available for potential viewing;
(c) an estimated market value for the Auction Object;
(d) how the Auction Object may be delivered (if applicable) alternatively how the
Auction Object can be handed out or shall be collected; and
(e) the size of the purchase fee which applies to the highest bid placed.
3.2 The market value given for the Auction Object is based on a valuation of the Auction
Object adjusted to the market prior to the auction taking place. The price, at
which the Auction Object will finally be sold, may be considerably in excess or fall
short of the market value. PS cannot guarantee that the Customer may not find a
similar Auction Object at a lower price.
3.3 Any information given in the Object Description may be changed subject to future
circumstances. Any changes or additions are posted or announced at the time of the
auction or set forth in the Object Description. In those cases where an amendment
may be considered material with regard to the value of the Auction Object, PS reserves
the right to remove the Auction Object from the Auction and the Website and
furthermore the right to possibly re-enter the Auction Object with a new Object Description.
Should an Object Description be given in different languages, the Estonian
language version shall prevail.
4. Viewing and obligation of inspection prior to the auction
4.1 Time and place for viewing of the Auction Object is set forth in the Object Description.
The Customer shall form an opinion of the Auction Object put out for sale at
an on-site viewing and then bid in accordance with the value the Customer considers
the Auction Object to have. Should a viewing of the Auction Object not be possible,
the Customer shall, to the best of its ability, assess the Auction Object e.g. by studying
the Object Description, pictures of the Auction Object and, if required, consulting
with PS.
4.2 An Auction Object is sold as-is. The Customer is obliged to inspect the Auction Object
prior to the auction being carried out on the Website. Auction Objects put out
for sale may be subject to faults or defects. The Customer shall accordingly carefully
inspect and assess the state and condition of the Auction Object. Any reproductions
of Auction Objects in the auction catalogue or Object Description are for identification
purposes only and may not be used to determine the state or condition of any
Auction Object. Should any material information in the auction catalogue or the Object
Description be misleading, the aforementioned may constitute grounds for cancellation
of the purchase.
4.3 PS is not responsible for the Customer neglecting its obligation of inspection set
forth above nor for anything the Customer noticed or ought to have noticed if the
Customer had fulfilled its obligation of inspection.
5. Fees and payment
5.1 The prices set forth on the Website shall apply for bids and purchases on the Website.
Any prices and bids are presented on the Website exclusive of VAT, unless otherwise
expressly set forth. In addition to the purchase fee, VAT and any other applicable
statutory taxes will be added to the highest bid placed for every individual Auction
Object purchased on the Website, please see the Object Description for further
information. VAT is furthermore added to the purchase fee. The Customer undertakes
to check whether the VAT on the Auction Object is deductible in its own
business.
5.2 The Customer may use the payment methods set forth on the Website. Please see the
Website for more details about our payment options. PS is entitled to charging the
Customer already in connection with the winning bid. PS reserves the right not to
always offer all payment methods, alternatively change payment method if the method
chosen by the Customer for any reason does not work at the time of purchase.
Please note that any limitations of payment methods are set forth on the Website.
5.3 If payment has not been made within seven (7) calendar days after the close of an
auction, PS is entitled to request that the purchase is completed and charge default
interest pursuant to applicable legislation and a fee for reminders. PS is, in such a
case, furthermore entitled to cancelling the purchase upon non-payment and receiving
compensation for any damages or losses, including the purchase fee.
5.4 Should the purchase be cancelled pursuant to clause 5.3 above, PS is entitled to resell
the Auction Object at such purchase- and monitoring fee PS deems suitable,
without prior notice to the Customer.
5.5 If the Customer is located outside of Estonia, the invoice will be sent with Estonia
VAT added. VAT shall be paid to PS and will later be refunded to the Customer
once an export declaration or other instrument, certifying that the Auction Object
has left Estonia, is received by PS. In order for the VAT to be refunded, PS shall receive
the export documentation no later than fourteen (14) days after the date of invoice.
Furthermore, the Customer shall furnish PS with complete banking details,
e.g. IBAN account, BIC/SWIFT code and the name and address of the bank. The
Customer is responsible for any customs declaration of the Auction Object.
5.6 PS will only refund VAT to Customers outside of Sweden that are registered as
companies with a valid foreign address. Customers within the European Union (EU)
shall always provide a valid “Value Added Tax” (VAT) number upon registration.
6. Collection, inspection and transport
6.1 The date and time for collection of the Auction Object purchased are set forth on
the order confirmation, the Object Description or the invoice issued to the winning
Customer. PS is not responsible for transportation, and freight is not included in a
purchase of an Auction Object. Delivery shall be made Ex Works designated collection
point (Incoterms 2010). PS shall notify the Customer when the Auction Object
is available for collection. Unless otherwise expressly agreed with the Customer, collection
of the Auction Object pursuant to this clause shall be made on the collection
day set forth on the order confirmation or the Object Description. PS is entitled to
charge storage and handling fees, pursuant to the currently applicable price list, for
any Auction Objects not collected within the specified time. Should the Customer be
prevented from collecting the Auction Object on the date and at the time specified,
the Customer shall contact PS in accordance with the contact details supplied by PS.
6.2 Upon collection of the Auction Object, a receipt for the payment made and a copy
of the invoice or a confirmation of payment shall be presented. Any purchased Auction
Object may not be collected prior to PS having received payment in full.
6.3 Upon collection of the Auction Object, the Customer is obliged to inspect the Auction
Object in order to ensure that the Auction Object is not defective. A Customer
collecting the Auction Object by a representative or a transportation company shall
sign an acceptance of delivery by which the representative or the transport company
is given authority to inspect and collect the Auction Object on behalf of the Customer.
6.4 If an Auction Object has not been collected on the collection day, which is set forth
on the order confirmation or the Object Description, PS is entitled to transferring
the Auction Object to a storage-/transportation company designated by PS, cancel
or put the Auction Object out for re-sale in accordance with clause 5.3 and 5.4 above
or discard the Auction Object. Should the Auction Object concern real estate property,
the Customer is entitled to access the property on a date subject to agreement
between the proprietor and the Customer.
6.5 Upon special agreement with the Customer, PS may arrange for transportation of the
Auction Object. All transportation, both domestic and international, will generally be
undertaken by an externally agreed agent (the “Forwarding Agent”) and will be carried
out in accordance with the Forwarding Agent’s applicable regulations. Any decisions
on Forwarding Agents can only be made once payment in full has been received.
6.6 Upon complaints or claims attributable to the transportation, the Customer shall
contact the Forwarding Agent directly. PS is under no circumstances responsible for
such transportation or damages or delays which relate to the transportation or any
other circumstances of the Forwarding Agent. The Customer will furthermore be invoiced
specific freight charges in accordance with the Forwarding Agent’s from time
to time applicable price list provided on the Website. If PS, in the individual case,
agrees to pack and send the purchased Auction Object, this will be carried out on
behalf of the Customer and at the Customer’s risk. PS is not responsible for any
damages to purchased Auction Objects, which have arisen during said transportation
or for parcels gone missing.
6.7 Ownership of the Auction Object will pass from PS to the Customer as soon as the
Customer has paid the Auction Object in full.
7. Liability for defects
7.1 All Auction Objects on the Website are sold as-is, i.e. in the condition in which the
Auction Object is found at the time of the auction. For any defects in the Auction
Object pertaining to the Auction Object not meeting the agreed characteristics, PS
shall be liable in accordance with the regulations set forth below.
7.2 PS is not responsible for any defects arising after the purchase. PS is neither responsible
for:
(a) defects due to normal wear and tear of the Auction Object;
(b) faults, defects or damages which are set forth in the auction catalogue or the
Object Description;
(c) defects which the Customer could have foreseen with regard to the price or
age; or
(d) defects which the Customer is aware of or ought to have been aware of, e.g.
anything the Customer ought to have realized by carefully reading the Object
Description and studying the pictures attached to the Auction Object or anything
the Customer has noticed or ought to have noticed while inspecting the
Auction Object pursuant to clause 4 or clause 6.3 above.
7.3 Furthermore, PS is not responsible for defects if the Auction Object is sold as a “repair
object”, even if the Auction Object has more comprehensive or other defects
than those specified. PS is not responsible for descriptions of the Auction Object in
auction catalogues or the Object Description being comprehensive with regard to
damages, faults or defects.
7.4 PS is not responsible for any defects in Auction Objects sold on behalf of the Swedish
Enforcement Authority (Sw. Kronofogdemyndigheten), administrators in bankruptcy
or other compulsory sale e.g. on behalf of collecting agencies, banks or similar.
8. Complaints
8.1 The Customer may not claim that the Auction Object is defect, unless said Customer
has given PS notice of the defect (complaint) within the period set forth below.
8.2 The Customer has an obligation to inspect the Auction Object pursuant to clause 4
and clause 6.3 above. Complaints for any defects which were discovered or ought to
have been discovered while the Auction Object was inspected by the Customer on
these occasions shall be filed immediately. PS is otherwise only responsible for defects,
which the Customer notifies in writing within fifteen (15) days from collection
of the Auction Object by the Customer.
8.3 Complaints shall be filed in the manner as set forth on the Website. A written notice
about the complaint shall contain the object number and the invoice number, which
Auction Object the complaint refers to and a description of how the defect is manifested.
For the avoidance or doubt, a bid made by mistake will not constitute
grounds for complaints. PS reserves the right to refuse any complaints if the object
turns out not to be defective.
8.4 Upon defects in an Auction Object, PS is entitled to compensating the Customer at
its own discretion by
(a) primarily rectifying the defect,
(b) secondarily granting the Customer reasonable compensation, such as a price
reduction, or
(c) thirdly compensating the Customer with a substitute object.
PS will not carry the costs for any repairs made by the Customer, unless said repair is
approved by PS in advance.
8.5 If any defect that falls under PS’s responsibility is not rectified pursuant to clause 8.4
within reasonable time of the complaint being filed, however, no later than within
thirty (30) days), the Customer is entitled to cancelling the purchase and against the
return of the Auction Object receive the amount the Customer has paid PS upon
purchase. The Customer is not entitled to any further compensation.
8.6 If the Customer files a complaint and there is no defect for which PS is responsible,
PS shall be entitled to receive compensation for the costs incurred.
8.7 The remedies provided for in this clause 8 are the exclusive and only remedies the
Customer is entitled to when lodging complaints.
9. Limitation of liability
9.1 PS has no further liability for defects in addition to the provisions set forth above.
Nor has PS any liability for any legal errors. PS’s total liability for each Auction Object
is in any case limited to the value of the specific Auction Object. PS is under no
circumstances liable for any indirect losses.
9.2 For the avoidance or doubt, PS is not liable for any damage or loss incurred by the
Customer subject to the Auction Object not being available for collection on the day
and at the place for collection, e.g. burglary or if the Auction Object no longer is
available for PS to sell subject to reasons attributable to the Seller of the Auction Object.
PS’s sole liability in such cases is limited to repayment of the amount the Customer
may have already paid PS for the Auction Object.
10. Special conditions upon sale of goods seized in execution
10.1 PS also offers sale of goods seized in execution on behalf of the Swedish Enforcement
Authority (Sw. Kronofogdemyndigheten) on the Website. Upon sale of these
Auction Objects the special conditions set forth below shall apply.
10.2 The Auction Objects are sold by executive bidding-/auction procedure on behalf of
the Swedish Enforcement Authority. The Swedish Enforcement Authority is entitled
to cancelling the sale or cancelling certain objects for sale with short notice. The Auction
Objects are sold in their condition at the time of sale. No complaints will be taken
into consideration.
10.3 PS does not undertake any comprehensive test of goods seized in execution and the
Object Description of the Website is only general. The Customer must itself at the
viewing ascertain the condition of the Auction Object and read the Object Description.
The Auction Object may not be approved upon collection, but the Customer is
bound by its winning bid regardless of condition.
11. Amendment of the Terms
PS is entitled to amending these Terms by notifying the Customer or by posting the
amended Terms on the Website. Amendments of the Terms shall apply from the
Customer accepting the Terms (in connection with a new visit to the Website where
acceptance is made electronically), or thirty (30) days after PS having informed the
Customer about the amendments. PS recommends that the Customer stays updated
on the Website on a regular basis in order to become aware of any amendments of
the Terms.
12. Force Majeure
If PS’s performance of its obligations under these Terms is made unreasonably onerous
or impeded by circumstances beyond PS’s reasonable control, e.g. general labour
disputes, war, fire, lightning, acts of terrorism, theft, amendments to regulations issued
by governmental authorities, intervention by governmental authorities or additional
better right pertaining to third parties or any other circumstances beyond PS’s
control, PS shall be released from liability in damages and any other penalties for delay
in performing or failure to perform such obligations. If PS’s performance is prevented
for more than one (1) month as a result of any of the circumstances referred
to in this clause, the Customer shall be entitled to cancelling the purchase. Should the
Customer cancel the purchase subject to PS not being able to fulfil the obligations
pursuant to the Terms, PS will repay the amount the Customer has paid for the Auction
Object less any compensation for purchase fees and other reasonable costs PS
may have incurred in its attempts to fulfil any obligations under these Terms.
13. Governing law and disputes
Any dispute relating to the interpretation or application of these Terms and the Website
in general shall be interpreted in accordance with the laws of Estonia and primarily
be settled by negotiations between the parties. Should the parties be unable to
reach an agreement, the dispute shall be finally settled by the courts of Estonia.
_____________________
These Terms have been adopted by PS on 05-05-2015
SW10866013/5
1. Background
1.1 These general terms and conditions for purchase by online auctions (the ”Terms”)
shall apply when a consumer (the “Customer”) makes a purchase on
www.psonlineauktioner.se and thereto related sites (the “Website”). An agreement is
entered into between the Customer and PS Online Oksjonid OU, company registration
no. 12743290 (“PS”). The Customer is required to accept the Terms in order
to purchase Auction Objects on the Website.
1.2 The objects sold by PS on the Website (the “Auction Object”) are sold by PS in its
own name but on behalf of a seller that is also a third party. PS’s assignment is generally
to value and draft a description of the Auction Object, the contents of which
are set forth in clause 3 of these Terms (the “Object Description”). The Auction Objects
are generally used or second-hand and PS strives to keep the Object Description
as correct as possible.
2. Bidding and purchase fee
2.1 The Auction Objects are sold by online auctions on the Website. In order to participate
in an online auction on the Website, the Customer is required to register as a
member pursuant to PS’s at all times applicable General terms and conditions for
auction and membership, please see the Website and above. Comprehensive information
regarding the bidding and the auction procedure are set forth in PS’s General
terms and conditions for auction and membership. Any Customer choosing to participate
in an auction on the Website shall comply with PS’s at all times applicable
rules and instructions.
2.2 A Customer winning the bidding pursuant to PS’s at all times applicable General
terms and conditions for auction and membership shall pay a purchase fee for the
Auction Object purchased in accordance with the principles and amounts set forth
on the Website. The purchase fee may vary in size depending on which kind of Auction
Object is being put out for sale. A Customer is obliged to pay the purchase fee
even if the purchase of the Auction Object bid for, for any reason, is not completed.
Applicable purchase fees are set forth on the Website. Payment of the purchase fee
shall be made pursuant to the provisions set forth in clause 5 below.
2.3 PS’s obligations to fulfil the agreement pursuant to these Terms will only arise once
the seller of the Auction Object has approved the winning bid and an invoice pertaining
to the Auction Object has been sent to the Customer placing the winning bid
or otherwise, if PS has confirmed the winning bid, in accordance with PS’s at each
time applicable General terms and conditions for auction and membership.
3. Object description
3.1 Auction Objects available for sale on the Website are specified in the Object Description,
which states the following:
PS Online Oksjonid OU
GENERAL TERMS AND CONDITIONS FOR
ONLINE AUCTIONS FOR CONSUMERS
(a) basic description of the Auction Object and its main characteristics;
(b) at which time and place the Auction Object will be available for potential viewing;
(c) an estimated market value for the Auction Object;
(d) how the Auction Object may be delivered (if applicable) alternatively how the
Auction Object can be handed out or shall be collected; and
(e) the size of the purchase fee which applies to the highest bid placed.
3.2 The market value given for the Auction Object is based on a valuation of the Auction
Object adjusted to the market prior to the auction taking place. The price, at
which the Auction Object will finally be sold, may be considerably in excess or fall
short of the market value. PS cannot guarantee that the Customer may not find a
similar Auction Object at a lower price.
3.3 Any information given in the Object Description may be changed subject to future
circumstances. Any changes or additions are posted or announced at the time of the
auction or set forth in the Object Description. In those cases where an amendment
may be considered material with regard to the value of the Auction Object, PS reserves
the right to remove the Auction Object from the Auction and the Website and
furthermore the right to possibly re-enter the Auction Object with a new Object Description.
Should an Object Description be given in different languages, the Estonian
language version shall prevail.
4. Viewing and obligation of inspection prior to the auction
4.1 Time and place for viewing of the Auction Object is set forth in the Object Description.
The Customer shall form an opinion of the Auction Object put out for sale at
an on-site viewing and then bid in accordance with the value the Customer considers
the Auction Object to have. Should a viewing of the Auction Object not be possible,
the Customer shall, to the best of its ability, assess the Auction Object e.g. by studying
the Object Description, pictures of the Auction Object and, if required, consulting
with PS.
4.2 An Auction Object is sold as-is. The Customer is obliged to inspect the Auction Object
prior to the auction being carried out on the Website. Auction Objects put out
for sale may be subject to faults or defects. The Customer shall accordingly carefully
inspect and assess the state and condition of the Auction Object. Any reproductions
of Auction Objects in the auction catalogue or Object Description are for identification
purposes only and may not be used to determine the state or condition of any
Auction Object. Should any material information in the auction catalogue or the Object
Description be misleading, the aforementioned may constitute grounds for cancellation
of the purchase.
4.3 PS is not responsible for the Customer neglecting its obligation of inspection set
forth above nor for anything the Customer noticed or ought to have noticed if the
Customer had fulfilled its obligation of inspection.
5. Fees and payment
5.1 The prices set forth on the Website shall apply for bids and purchases on the Website.
Any prices and bids are presented on the Website exclusive of VAT, unless otherwise
expressly set forth. In addition to the purchase fee, VAT and any other applicable
statutory taxes will be added to the highest bid placed for every individual Auction
Object purchased on the Website, please see the Object Description for further
information. VAT is furthermore added to the purchase fee.
5.2 The Customer may use the payment methods set forth on the Website. Please see the
Website for more details about our payment options. PS is entitled to charging the
Customer already in connection with the winning bid. PS reserves the right not to
always offer all payment methods, alternatively change payment method if the method
chosen by the Customer for any reason does not work at the time of purchase.
Please note that any limitations of payment methods are set forth on the Website.
5.3 If payment has not been made within seven (7) calendar days after the close of an
auction, PS is entitled to request that the purchase is completed and charge default
interest pursuant to applicable legislation and a fee for reminders. PS is, in such a
case, furthermore entitled to cancelling the purchase upon non-payment and receiving
compensation for any damages or losses, including the purchase fee.
5.4 Should the purchase be cancelled pursuant to clause 5.3 above, PS is entitled to resell
the Auction Object at such purchase- and monitoring fee PS deems suitable,
without prior notice to the winning Customer. Upon any re-sale, PS is entitled to utilizing
any compensation from received amounts to pay any claims and costs attributable
to the re-sale of the Auction Object. If the sales price is not sufficient to cover
PS’s debts and costs for the re-sale of the Auction Object, the Customer shall pay the
balance.
5.5 If the Customer is located outside of Estonia, the invoice will be sent with Estonian
VAT added. VAT shall be paid to PS and will later be refunded to the Customer
once an export declaration or other instrument, certifying that the Auction Object
has left Estonia, is received by PS. In order for the VAT to be refunded, PS shall receive
the export documentation no later than fourteen (14) days after the date of invoice.
Furthermore, the Customer shall furnish PS with complete banking details,
e.g. IBAN account, BIC/SWIFT code and the name and address of the bank. The
Customer is responsible for any customs declaration of the Auction Object.
6. Collection, inspection and transport
6.1 The date and time for collection of the Auction Object purchased are set forth on
the order confirmation, the Object Description or the invoice issued to the winning
Customer. PS is not responsible for transportation, and freight is not included in a
purchase of an Auction Object. PS shall notify the Customer when the Auction Object
is available for collection. Unless otherwise expressly agreed with the Customer,
collection of the Auction Object pursuant to this clause shall be made on the collection
day set forth on the order confirmation or the Object Description. PS is entitled
to charge storage and handling fees, pursuant to the currently applicable price list, for
any Auction Objects not collected within the specified time. Should the Customer be
prevented from collecting the Auction Object on the date and at the time specified,
the Customer shall contact PS in accordance with the contact details supplied by PS.
6.2 Upon collection of the Auction Object, a receipt for the payment made and a copy
of the invoice or a confirmation of payment shall be presented. Any purchased Auction
Object may not be collected prior to PS having received payment in full.
6.3 Upon collection of the Auction Object, the Customer is obliged to inspect the Auction
Object in order to ensure that the Auction Object is not defective. A Customer
collecting the Auction Object by a representative or a transportation company shall
sign an acceptance of delivery by which the representative or the transport company
is given authority to inspect and collect the Auction Object on behalf of the Customer.
6.4 If an Auction Object has not been collected on the collection day, which is set forth
on the order confirmation, the invoice or the Object Description, PS is entitled to
transferring the Auction Object to a storage-/transportation company designated by
PS, put the Auction Object out for re-sale in accordance with the provisions set forth
in clause 5.3 and 5.4 above or discard the Auction Object. Should the Auction Object
concern real estate property, the Customer is entitled to access the property on a
date subject to agreement between the proprietor and the Customer.
6.5 Upon special agreement with the Customer, PS may arrange for transportation of the
Auction Object. All transportation, both domestic and international, will generally be
undertaken by an externally agreed agent (the “Forwarding Agent”) and will be carried
out in accordance with the Forwarding Agent’s applicable regulations. Any decisions
on Forwarding Agents can only be made once payment in full has been received.
The Customer will furthermore be invoiced specific freight charges in accordance
with the Forwarding Agent’s from time to time applicable price list provided
for on the Website.
6.6 PS is responsible for any Auction Object that is damaged or gone missing when the
Auction Object is being transported to the Customer. Upon complaints or claims attributable
to the transportation, e.g. if the Auction Object has been damaged during
such transportation, the Customer shall immediately notify the Forwarding Agent
and PS thereof in accordance with the contact details set forth on the Website. If PS,
in the individual case, agrees to pack and send the purchased Auction Object, this
will be carried out on behalf of the Customer and the risk for the object shall pass to
the Customer upon the Customer’s receipt of such object. In case the Customer discovers
any defects in the Auction Object, the Customer shall immediately notify PS
thereof in accordance with what is set forth below.
7. Liability for defects
7.1 All Auction Objects on the Website are sold as-is, i.e. in the condition in which the
Auction Object is found at the time of the auction. For any defects in the Auction
Object pertaining to the Auction Object not meeting the agreed characteristics or is
in a worse condition than what the Customer with good reason could have expected,
PS shall be liable in accordance with the regulations set forth below.
7.2 PS is not responsible for any defects arising after the purchase. PS is neither responsible
for:
(a) defects due to normal wear and tear of the Auction Object;
(b) faults, defects or damages which are set forth in the auction catalogue or the
Object Description;
(c) defects which the Customer could have foreseen with regard to the price or
age; or
(d) defects which the Customer is aware of or ought to have been aware of, e.g.
anything the Customer ought to have realized by carefully reading the Object
Description and studying the pictures attached to the Auction Object or anything
the Customer has noticed or ought to have noticed while inspecting the
Auction Object pursuant to clause 4 or clause 6.3 above.
7.3 Furthermore PS is not responsible for defects if the Auction Object is sold as a “repair
object”, even if the Auction Object has more comprehensive or other defects
than those specified. PS is not responsible for descriptions of the Auction Object in
auction catalogues or the Object Description being comprehensive with regard to
damages, faults or defects.
7.4 If the Auction Object cannot be released after completed auction, PS will refund the
amount the Customer has paid for the Auction Object to the Customer and, furthermore,
compensate the Customer for any costs incurred in connection with the
Customer travelling to the place for collection pursuant to the, from time to time,
applicable compensation levels set forth on the Website.
7.5 PS is not responsible for Auction Objects sold on behalf of the Swedish Enforcement
Authority (Sw. Kronofogdemyndigheten), administrators in bankruptcy or other
compulsory sale e.g. on behalf of collecting agencies, banks or similar.
8. Right of withdrawal
8.1 When purchasing an Auction Object on the Website the Customer has a 14 day
withdrawal period in accordance with applicable consumer protection legislation (Sw.
konsumentskyddslagstiftning). This means that the Customer has the right to cancel
any purchase by notifying PS accordingly within 14 days from when the Customer or
its representative collected or received the Auction Object (withdrawal period).
8.2 The right of withdrawal does not apply Auction Objects that constitute real estate
property or other objects for which the right of withdrawal is not applicable, e.g. grocery.
8.3 If the Customer wishes to withdraw a purchase of an Auction Object, the Clent shall,
prior to the expiry of the withdrawal period, send a clear message to PS in the
manner set forth here. The Customer shall provide its name, address and other relevant
information, e.g. order reference, invoice number and the name of the Auction
Object in the message. If the Customer prefers not to use the above alternative message,
the Customer may use the standard form for the right of withdrawal provided
by the National Board for Consumer Policies (Sw. Konsumentverket) (please see the
following link: Standard form Right of Withdrawal ).
8.4 When using its right of withdrawal, the Customer has the possibility of returning the
Auction Object to PS’s premises. Any returns to PS’s premises are free of charge.
Comprehensive instructions on how the Customer can exercise such return are provided
for on the Website. If returns are made to PS’s premises, the Customer shall
provide the receipt of purchase and a copy of the invoice or a confirmation of payment.
8.5 If the Customer, when using its right of withdrawal, chooses to send back the Auction
Object the Customer shall pay for the return shipping costs and is responsible
for the condition of the Auction Object after the Customer has collected or received
the Auction Object and during the return shipping. The Auction Object shall be returned
within 14 days from the date when PS was notified of the withdrawal. The
Auction Object shall be sent well packaged and in good condition. Any returns shall
be sent to PS in accordance with the methods and directions set forth on the Website
which you can find here: Withdraw a purchase.
8.6 When the Customer withdraws its purchase, PS will refund the amount the
Customer has paid for the Auction Object, including standard shipping costs. Any
additional shipping costs due to the Customer choosing another delivery than the
standard delivery through e.g. Forwarding Agents offered by PS are exempted from
refund. Plase note that the purchase fee is not subject to repayment, since the
Customer provided its consent to the right of withdrawal not being applicable for the
service with which the purchase fee is applicable for in accordance with PS’s from
time to time applicable General terms and conditions for auctions and membership.
Upon return of part of an order, the shipping costs will not be refunded. PS is
entitled to deduct an amount from the amount to be refunded, which corresponds to
the depreciation in value of the Auction Object compared to the original value of the
Auction Object, if and to the extent such depreciation in value is due to the
Customer having handled the Auction Object to a greater extent than necessary to
determine its function or characteristics.
8.7 PS will pay back the amount without undue delay, however, no later than within 14
days from the date PS received the Customer’s notification of withdrawal. However,
PS may delay repayment until PS has received the Auction Object or the Customer
has provided proof that the Auction Object has been returned, e.g. by means of certificate
of delivery. Repayment will be made to the Customer by the payment method
chosen by the Customer, unless otherwise agreed or if there is any objection for such
a repayment. Under no circumstances will the Customer be charged any fees in connection
with the repayment.
9. Complaints
9.1 The Customer may not claim that the Auction Object is defect, unless said Customer
has given PS notice of the defect (complaint) within the period set forth below.
9.2 The Customer has an obligation to inspect the Auction Object pursuant to clause 4
and clause 6.3 above. Complaints for any defects which were discovered or ought to
have been discovered while the Auction Object was inspected by the Customer on
these occasions, shall be filed immediately. Other complaints made within two (2)
months from when the Customer discovered the defect shall be considered as having
been timely filed. The Customer is entitled to file a complaint for Auction Objects
purchased on the Website within a period of 3 years. The right to file a complaint is
only applicable for objects that are defective in accordance with the above and applicable
consumer protection legislation.
9.3 PS recommends that any complaints shall be filed in the manner as set forth on the
Website. A written notice about the complaint shall contain the object number and
the invoice number, which Auction Object the complaint refers to and a description
of how the defect is manifested. For the avoidance or doubt, a bid made by mistake
will not constitute grounds for complaints. PS reserves the right to refuse any complaints
if the object turns out not to be defective.
9.4 Upon defects in an Auction Object, PS is entitled to compensating the Customer at
its own discretion by
(a) primarily rectifying the defect,
(b) secondarily granting the Customer reasonable compensation, such as a price
reduction, or
(c) thirdly compensating the Customer with a substitute object.
PS will not carry the costs for any repairs made by the Customer, unless said repair is
approved by PS in advance.
9.5 If any defect that falls under PS’s responsibility is not rectified pursuant to clause 9.4
within reasonable time of the complaint being filed, however, no later than within
thirty (30) days), the Customer is entitled to cancelling the purchase and against the
return of the Auction Object receive the amount the Customer has paid PS upon
purchase. The Customer is not entitled to any further compensation.
9.6 If the Customer files a complaint and there is no defect for which PS is responsible,
PS shall be entitled to receive compensation for the costs incurred.
9.7 The remedies provided for in this clause 9 are the exclusive and only remedies the
Customer is entitled to when lodging complaints.
10. Special conditions upon sale of goods seized in execution
10.1 PS also offers sale of goods seized in execution on behalf of the Swedish Enforcement
Authority (Sw. Kronofogdemyndigheten) on the Website. Upon sale of these
Auction Objects the special conditions set forth below shall apply.
10.2 The Auction Objects are sold by executive bidding-/auction procedure on behalf of
the Swedish Enforcement Authority. The Swedish Enforcement Authority is entitled
to cancelling the sale or cancelling certain objects for sale with short notice. The Auction
Objects are sold in its condition at the time of sale. No complaints will be taken
into consideration.
10.3 PS does not undertake any comprehensive test of goods seized in execution and the
Object Description of the Website is only general. The Customer must itself at the
viewing ascertain the condition of the Auction Object and read the Object Description.
The Auction Object may not be approved upon collection, but the Customer is
bound by its winning bid regardless of condition.
11. Amendment of the Terms
PS is entitled to amending these Terms by notifying the Customer or by posting the
amended Terms on the Website. Amendments of the Terms shall apply from the
Customer accepting the Terms (in connection with a new visit to the Website where
acceptance is made electronically), or thirty (30) days after PS having informed the
Customer about the amendments. PS recommends that the Customer stays updated
on the Website on a regular basis in order to become aware of any amendments of
the Terms.
12. Force Majeure
If PS’s performance of its obligations under these Terms is made unreasonably onerous
or impeded by circumstances beyond PS’s reasonable control, e.g. general labour
disputes, war, fire, lightning, acts of terrorism, theft, amendments to regulations issued
by governmental authorities, intervention by governmental authorities or additional
better right pertaining to third parties or any other circumstances beyond PS’s
control, PS shall be released from liability in damages and any other penalties for delay
in performing or failure to perform such obligations. If PS’s performance is prevented
for more than three (3) months as a result of any of the circumstances referred
to in this clause, the Customer shall be entitled to cancelling the purchase.
13. Governing law and disputes
Any dispute relating to the interpretation or application of these Terms and the Website
in general shall be interpreted in accordance with the laws of Estonia and primarily
be settled by negotiations between the parties. Should the parties be unable to
reach an agreement, the dispute shall be finally settled by the courts of Estonia.
_____________________
These Terms have been adopted by PS on 05-05-2015
1. Background
1.1 These terms and conditions for auctions and memberships (the ”Terms”) apply between
you as a private person or you as a company or other legal entity (the “Customer”/”
you”) and PS Online Oksjonid OU, company registration no.12743290
(“PS”). By accepting these Terms, you or the company or other legal entity which
you represent will be registered as a member with PS.
1.2 The Terms apply for the Customer’s membership with PS, for the use of PS’s website
www.psauction.com and any thereto related sites (the “Website”) and for
the services, e.g. bidding or monitoring of certain objects, which PS provides on the
Website (the “Services”). Upon any purchase and sale of objects on the Website
(“Auction Object”) PS’s at all times applicable General terms and conditions for
online auctions shall apply, as set forth on the Website and below.
1.3 By accepting the Terms, the Customer and its representatives undertakes to comply
with the Terms and acknowledges that they have read the information on personal
data and cookies and approves of the use according to PS’s integrity policy (the “Privacy
Policy”). The Terms, PS’s Privacy Policy and the information PS provides on
the Website, constitute the entire agreement between the Customer and PS with regard
to the use of the Website and PS’s Services.
2. Services – bidding
2.1 PS may from time to time offer different Services, e.g. the possibility to place or
monitor bids. Such Services may be free of charge or be charged with different kinds
of fees. The terms set forth below apply for bidding on the Website.
2.2 Any Customer that wishes to participate in biddings on the Website may participate
if the Terms are complied with. A Customer is not entitled to participate in the bidding
on the Website for objects submitted by said Customer or in any way manipulate
the bidding, e.g. by proxy. PS reserves the right to refrain from sales, disregard
bids and decide whether any bidding shall be re-done subject to any ambiguity of the
final bid.
2.3 A Customer can log in and place a bid at an auction on the Website from start of the
auction until it is closed. There is a given time for each Auction Object cried at an
auction on the Website, when the so called countdown for the auction starts. If a
new bid is placed by a Customer within three (3) minutes from this time, the auction
will continue and the auction time will be extended by another three (3) minutes.
When the bidding has come to a standstill for three (3) minutes, the auction will be
closed. The time for auction close is thus flexible and cannot be predicted. Information
about ongoing auctions together with preliminary closing dates is provided
on the Website.
2.4 There is no fee involved for a Customer to place a bid, but all bids are binding on the
Customer. No bid, which has been placed, may be withdrawn. A Customer winning
PS Online Oksjonid
TERMS AND CONDITIONS FOR AUCTIONS
AND MEMBERSHIP
the bidding, shall pay a purchase fee for the Auction Object purchased in accordance
with the principles and the amounts set forth on the Website. The purchase fee may
vary in size depending on which kind of Auction Object that is being put out for
sale. A Customer is obliged to pay the purchase fee even if the purchase of the Auction
Object bid for, for any reason, is not completed. Applicable purchase fees are
set forth on the Website. Payment of the purchase fees shall be made pursuant to
PS’s from time to time applicable General terms and conditions for online auctions,
please see the Website and below.
2.5 An Auction Object placed for auction on the Website has been assigned a minimum
price for which PS is willing to sell the Auction Object (the “Reservation Price”).
The Customer shall place a bid which corresponds to the highest amount the Customer
is willing to pay for the Auction Object (the “Bid”). Any Customer wishing to
place a Bid shall follow the instructions on the Website. Whenever a Customer places
a Bid exceeding the Reservation Price, PS will automatically start an automatic bidder
which will bid, as favourably as possible, on behalf of the Customer up until the Bid.
The winning bid may accordingly be lower than the stated Bid. Please refer to the
Website for further information about Bidding and its function. PS reserves the right
to remove Auction Objects from the Website during ongoing bidding.
2.6 The highest bid given will win the Auction. If two equally high bids have been given,
the Customer, whose bid was first registered with the Service, will win. After a closed
auction, the Customer who has given the highest bid will always enter into a binding
agreement with PS, subject to PS accepting the Customer’s bid by sending an invoice
to the Customer or otherwise confirming the bid pursuant to clause 2.8 below. Applicable
terms for purchase are set forth in PS’s from time to time applicable General
terms and conditions for online auctions. If the Reservation Price has not been met,
the provisions set forth in clause 2.7 below shall apply.
2.7 If an Auction Object has not reached its Reservation Price, PS reserves the right to
not accept the Customer’s bid, but instead post the Auction Object for sale again
without prior contact with the Customer who gave the highest bid. If the Customer’s
bid has been accepted by PS, an invoice will be sent to the Customer without prior
notice from PS. An invoice may accordingly be considered as an acceptance of the
bid by PS. The invoice will be sent to the e-mail address the Customer provided upon
registration and is available for download on the Customer’s page on the Website.
2.8 After and auction has closed, PS will contact the Customer who won the bidding
pursuant to clause 2.6, normally within three (3) business days, by e-mail or telephone
to confirm the bid. This is normally done through PS sending an invoice to
the Customer. Payment for the purchase shall be made pursuant to PS’s from time to
time applicable General terms and conditions for online auctions. The winning Customer
is obliged to be available by telephone and to read e-mails after the auction has
closed. In cases where PS is unable to contact the winning Customer in spite of repeated
attempts, PS is entitled to charge the Customer the purchase fee and to offer
other Customers to buy the Auction Object, unless otherwise expressly specified.
3. User account and personal data
3.1 In order to utilise the Services, e.g. to place a bid on the Website, the Customer
needs to be registered and logged on to the Website, either as a private person or as a
company. To register as a Customer on the Website is free of charge. Customers register
by submitting their personal data on the Website and thereafter receive a user
account. The Customer confirms that the personal data submitted is correct and
complete and is responsible for any erroneously completed data. Information regarding
PS’s handling of personal data is set forth in PS’s Privacy Policy.
3.2 Any company or other legal entity registered as a Customer is subject to having a
natural person, with the authority to bind the legal entity to the Terms, use the Services
and enter into agreement on behalf of the legal entity on the Website, also being
the contact person. The Website is not available to and may not be used by minors
or anyone with limited legal competence or by temporarily or definitively
blocked Customers.
3.3 The Customer undertakes to ensure that no other person, except the Customer, may
use the Customer’s log in details. The Customer may not disclose the user name and
password to any unauthorized person and shall ensure that any documentation with
information about user name and password is kept in such a way that unauthorized
persons may not access the information. The Customer shall notify PS without delay
if it may be suspected that any unauthorized person has gained knowledge of the
Customer’s password. The Customer is responsible for any acts, e.g. bidding and
purchases made, for which the Customer’s log in has been used.
3.4 Should PS suspect that the Customer abuses its user account or its log in details or
otherwise violates the Terms, PS is entitled to block the Customer. PS is furthermore
entitled to, for whichever reason, provide the Customer with new log in details.
3.5 PS is not liable for any losses caused by any unauthorised use of a Customer’s log in
details or user account subject to PS not having acted negligently.
4. Notices
4.1 Any notices from PS to the Customer will be sent to the e-mail address registered on
the Website. Notices from the Customer to PS shall be sent in the manner as set
forth on the Website.
4.2 Any notices sent by e-mail or fax shall be considered received by the other party immediately
upon receipt of a confirmation of successful transmission. Notices sent by
ordinary mail shall be considered received by the other party three (3) days after
sending.
5. Technology
5.1 PS is unfortunately unable to guarantee that the Website will be free from defects or
undisturbed, that faults will be rectified or that the Website or the servers making the
Website accessible will be free of any hazardous components. Technical disturbances
caused by special maintenance work, further development and/or other disturbances
may limit and/or from time to time prevent the Customer from using the Website or
result in data being lost. PS is not responsible for the accessibility of the Services and
cannot guarantee that technical disturbances or loss of data will not occur.
5.2 The Website may be affected by operational disturbances as set forth above. PS reserves
the right to postpone dates and times for close of auctions after unexpected
operational disturbances, including but not limited to deficient Internet connections
to servers, data infringement or server interruption at the supplier. Thus, PS is not
responsible for any overloading of the Website or any thereto related consequences.
Nor is PS responsible for any damages or faults in its own computer equipment
and/or programs and that of others, which may affect the participation in PS’s auctions.
5.3 However, the above mentioned shall not apply in cases of gross negligence or malicious
intent.
6. Intellectual property rights
6.1 The Website and the Services, their contents and all intellectual property rights protecting
the same are the property of PS. The Website and its contents are protected
by copyright and database protection (catalogue protection). Unauthorised use or
copying of the entire or parts of the Website and the Services may constitute unauthorised
infringement of intellectual property rights and result in liability for damages.
6.2 PS, PS ONLINEAUKTIONER.SE and PS ONLINEAUCTIONS.COM, PS AUCTION.COM and any
thereto related logotypes constitute PS’s trademarks. Any use of the trade marks is
only permitted upon PS’s written approval and, once said approval is given, only in
accordance with PS’s instructions.
7. Duration
7.1 These Terms come into force when the Customer is registered on the Website and
shall remain in effect until further notice. The Customer is entitled to, at any time,
terminate its membership with PS. Upon termination, the Terms shall continue to
apply for such acts, e.g. bidding, which the Customer undertook prior to the termination.
7.2 Any Customer banned from the Website by PS is not entitled to re-registering or using
the service through another Customer’s log in, without PS’s prior written consent.
PS is entitled, at their own discretion, to decide to cease the provision of the
Website and the Services or part of the same.
8. The Customer’s right of withdrawal
8.1 This clause 8 applies to consumers. In accordance with applicable consumer legislation,
consumers are entitled to fourteen (14) days’ right of withdrawal from the date
when an agreement for a service was entered into. However, the right of withdrawal
does not apply if the agreement refers to a service which has already been completed,
if the consumer has provided its consent that the service is initiated and has agreed
that there will be no right of withdrawal once the service has been completed.
8.2 By logging on to the Website during the period of withdrawal and using a Service,
e.g. placing a bid, the consumer completes such a Service. By using the Service and
by accepting these Terms, the Customer consents to that there is no right of withdrawal
once the Service is completed. In connection with a bid being placed or another
Service being ordered, the Customer will also be requested on the Website to
expressly give its consent to the right of withdrawal not being applicable once the
Service is completed.
8.3 If the Customer intends to use the right of withdrawal prior to initiating the use of
the Service, the Customer shall contact PS in accordance with the contact details set
forth on the Website.
9. Amendment of the Terms
9.1 PS may from time to time amend the Terms, the Services and the prices for the same
and the contents of the Website. Upon material amendments of these Terms, the
Customer will be informed prior to logging on to the Website. However, this shall
not apply if the amendment is subject to changes in law, constitution or by order of
authorities, if the amendment must come into force immediately.
9.2 Unless PS and the Customer have agreed otherwise, amendments will come into
force thirty (30) days after the Customer was notified of said amendment. Should the
Customer not wish to accept the changes in the Terms or the Services, including a
price change, the Customer is entitled to terminating the agreement regarding access
to the Website with immediate effect. The Website will then be closed down for said
Customer and the membership will cease. Such termination shall be made prior to
the Customer using the Website again. PS recommends that the Customer stays updated
on the Website on a regular basis in order to become aware of any amendments
of the Terms.
10. Blocking
If a Customer violates the provisions of these Terms or if PS has reason to suspect
that a Customer violates the provisions of the Terms, PS may at its own discretion
and without prior notice to the Customer (i) terminate the Customer’s user account
and/or (ii) limit the Customer’s right to use the Website by preventing log in and/or
(iii) render access to the Website impossible.
11. Transfer
PS is entitled to transferring the agreement, which is governed by these Terms including
all or any parts of thereto related rights and/or obligations, to a third party.
In case of transfer, PS will notify to whom the contractual relation has been transferred
by notification on the Website or by e-mail. If PS transfers the Terms to a
third party, said third party is entitled to providing the same or similar services on
another website. A Customer is not entitled to transfer its agreement with PS without
prior written consent of PS.
12. Governing law and disputes
Any dispute relating to the interpretation or application of these Terms and the Website
shall be interpreted in accordance with the laws of Estonia and primarily be settled
by negotiations between the parties. Should the parties be unable to reach an
agreement, the dispute shall be finally settled by the courts of Estonia.
___________________
These Terms have been adopted by PS on 05-05-2015
ALLMÄNNA VILLKOR FÖR
AUKTION ONLINE FÖR NÄRINGSIDKARE
1. Bakgrund
1.1. Dessa allmänna villkor för köp via auktioner online (”Villkoren”) gäller när en nä- ringsidkare eller annan juridisk person (”Kund”) gör ett köp via www.psonlineauktioner.se och därtill hörande sidor (”Webbplatsen”). Avtal ingås mellan Kund och PS Auction AB, organisationsnummer 556632-1468 (”PS”). För att kunna köpa Auktionsföremål via Webbplatsen måste Kunden acceptera Villkoren.
1.2. De föremål som säljs av PS via Webbplatsen (”Auktionsföremålen”) säljs av PS i eget namn men på uppdrag av en säljare som är en tredje part. I PS uppdrag ingår vanligtvis att värdera och upprätta en beskrivning av Auktionsföremålet vars innehåll framgår av punkten 3 i dessa Villkor (”Objektsbeskrivning”). Auktionsföremålen är vanligtvis begagnade och PS strävar efter att Objektsbeskrivningen ska vara så rättvisande som möjligt.
2. Budgivning och avgift för tjänst
2.1. Auktionsföremålen säljs via auktion online på Webbplatsen. För att kunna delta i en auktion online på Webbplatsen måste Kunden registrera sig som medlem i enlighet med PS vid var tid gällande Auktions- och medlemsvillkor, se Webbplatsen och ovan. Utförlig information avseende PS budgivningstjänst och auktionsförfarandet återfinns i PS Auktions- och medlemsvillkor. Kund som väljer att delta i auktion på Webbplatsen ska följa PS vid var tid gällande regler och anvisningar.
2.2. Den budgivningstjänst som PS tillhandahåller har PS utvecklat över tid genom omfattande investeringar. PS investerar vidare löpande tid och pengar i att utveckla budgivningstjänsten. Om Kunden använder PS budgivningstjänst och lämnar vinnande bud utgår därför en avgift för nyttjande av själva budgivningstjänsten. Avgiften för tjänsten avser att täcka PS kostnader för budgivningstjänsten såsom gjorda investeringar i tjänsten, kostnader för programmerare, IT-support, driftskostnader och andra kostnader som är nödvändiga för att tjänsten ska kunna tillhandhållas. Avgiften för tjänsten ska betalas i enlighet med den princip och de belopp som anges på Webbplatsen. Avgiften för tjänsten kan variera i storlek beroende på vilket Auktionsföremål det rör sig om. En Kund är skyldig att betala avgiften för tjänsten även om köpet av det aktuella Auktionsföremålet av någon anledning inte fullföljs av Kunden. PS bjuder på avgiften för tjänsten för Kund som inte vinner budgivningen av ett Auktionsföremål. Gällande avgifter för tjänsten framgår på Webbplatsen. Betalning av avgiften för tjänsten genomförs i enlighet med punkten 5 nedan.
2.3. I de fall där Kund tagit hjälp med att anordna finansiering av sitt Auktionsobjekt så är Kunden fortsatt bunden till köpet tills dess att finansieringen i sin helhet genomförts. I de fall en påbörjad finansiering av någon anledning inte fullföljs så har PS rätt att åter fakturera kunden för sitt köp och kräva att Kunden fullföljer det.
2.4. PS skyldigheter att fullfölja köpet i enlighet med dessa Villkor uppkommer först sedan säljaren till Auktionsföremålet godkänt det vinnande budet och faktura avseende Auktionsföremålet skickats till Kund som lagt det vinnande budet eller PS annars bekräftat det vinnande budet, i enlighet med PS vid var tid gällande Auktions- och medlemsvillkor.
3. Objektsbeskrivning
3.1. Auktionsföremål som finns tillgängliga för försäljning på Webbplatsen återges i Objektsbeskrivningen, där följande information anges:
(a) grundläggande beskrivning av Auktionsföremålet och dess huvudsakliga egenskaper;
(b) vid vilken tid och plats Auktionsföremålet finns tillgängligt för eventuell visning;
(c) ett uppskattat marknadsvärde på Auktionsföremålet;
(d) hur Auktionsföremålet kan levereras (om detta är tillämpligt) alternativt hur Auktionsföremålet kan lämnas ut eller ska hämtas; samt
(e) storleken på den avgift för tjänsten som är gällande på avgivet högsta bud.
3.2. Marknadsvärdet som lämnas på Auktionsföremålet baseras på en marknadsanpassad värdering av Auktionsföremålen inför auktionen. Det pris till vilket Auktionsföremålet slutligen säljs kan väsentligen över- eller understiga marknadsvärdet. PS kan inte garantera att Kunden inte kan finna ett liknande Auktionsföremål till ett lägre pris.
3.3. Uppgifter i Objektsbeskrivningen kan komma att ändras på grund av tillkommande omständigheter. Eventuella ändringar eller tillägg anslås eller meddelas vid auktionstillfället alternativt anges i Objektsbeskrivningen. I de fall en ändring kan anses vara väsentlig för Auktionsföremålets värde förbehåller sig PS rätten att ta bort Auktionsföremålet från auktionen och Webbplatsen samt rätten att eventuellt återföra Auktionsföremålet med ny Objektsbeskrivning. Om en Objektsbeskrivning har lämnats på olika språk, gäller den svenska versionen i första hand.
4. Visning och undersökningsplikt innan auktion
4.1. Tid och plats för eventuell visning av Auktionsföremål aviseras i Objektsbeskrivningen. Kunden får själv bilda sig en uppfattning om utbjudna Auktionsföremål vid visning på plats och sedan bjuda efter vad Kunden själv anser Auktionsföremålet vara värt. Vid det fall en visning av Auktionsföremålet inte är möjlig ska Kunden efter bästa förmåga bedöma Auktionsföremålet bl.a. genom att studera Objektsbeskrivningen, bilder av Auktionsföremålet samt vid behov konsultera med PS.
4.2. Auktionsföremålet och dess skick finns i Objektsbeskrivningen. Kunden har en undersökningsplikt av Auktionsföremålet innan auktionen genomförs på Webbplatsen. Fel och brister kan förekomma på utbjudna Auktionsföremål. Kunden ska därmed noggrant undersöka och bedöma Auktionsföremålets skick och beskaffenhet. Avbildning av ett Auktionsföremål i auktionsförteckningen eller Objektsbeskrivningen sker endast i identifieringssyfte och kan inte användas för avgörande av Auktionsföremålets utförande eller skick. Är väsentlig uppgift i auktionsförteckningen eller Objektsbeskrivningen direkt vilseledande kan detta dock utgöra grund för hävning av köpet.
4.3. PS är inte ansvarig för om Kunden försummar sin undersökningsplikt enligt ovan och ansvarar inte för sådant som Kunden märkt eller borde ha märkt om Kunden fullgjort sin undersökningsplikt.
5. Avgifter och betalning
5.1. Vid budgivning och köp via Webbplatsen gäller de priser som anges på Webbplatsen. Priser och bud presenteras på Webbplatsen exklusive moms om inte annat uttryckligen anges. Vid köp via Webbplatsen tillkommer, utöver avgiften för tjänsten, för varje enskilt Auktionsföremål moms och andra förekommande lagstadgade avgifter på avgivet högsta bud, se Objektsbeskrivningen för mer information. Moms tillkommer även på avgiften för tjänsten. Kunden åtar sig att själv kontrollera om momsen på aktuellt Auktionsföremål är avlyftbar i dennes verksamhet.
5.2. Kunden kan betala på sätt som anges på Webbplatsen. Läs mer om våra betalsätt på Webbplatsen. PS har rätt att ta betalt av Kunden redan i samband med det vinnande budet. PS förbehåller sig rätten att inte alltid erbjuda alla betalsätt, alternativt ändra betalsätt om det som Kunden valt av någon anledning inte fungerar vid tillfället för köpet. Observera att eventuella begränsningar för betalningsalternativ anges på Webbplatsen.
5.3.
Betalning ska ske omgående efter att du vunnit auktionen, ditt bud blivit godkänt och PS skickat en faktura till din mail. Om din betalning inte görs omgående kommer PS inom tre (3) kalenderdagar skicka en påminnelse till dig. Om du trots påminnelsen inte betalar kan PS komma att skicka ytterligare en påminnelse till dig. Om betalning inte gjorts inom sju (7) kalenderdagar efter auktionens sluttid har PS rätt att kräva att köpet fullgörs. PS har i sådant fall även rätt att vid utebliven betalning häva köpet och erhålla ersättning för eventuell skada eller förlust, inklusive avgiften för tjänsten.
5.4. Uteblir betalning trots påminnelse från PS och Kunden är mer än trettio (30) dagar sen med betalning från det att betalning skulle ha skett har PS rätt att ta ut dröjsmålsränta och/eller inkassoavgift i enlighet med vad som följer av lag.
5.5. Om köpet hävs enligt punkten 5.3 ovan har PS rätten att, utan att först underrätta den vinnande Kunden, sälja om Auktionsföremålet till det utrops- och bevakningspris som PS finner lämpligt. Vid omförsäljning har PS rätt att från erhållna belopp tillgodogöra sig ersättning för fordringar samt kostnader för försäljning av Auktionsföremålet. Om försäljningspriset inte räcker till att täcka PS fordringar och kostnaden för omförsäljning ska Kunden betala mellanskillnaden.
5.6. Om Kunden befinner sig utanför Sverige skickas fakturan med tillkommande svensk moms. Momsen ska betalas till PS och återbetalas sedan till Kunden när exportdeklaration eller annan handling som styrker att Auktionsföremålet lämnat Sverige kommer PS tillhanda. För att återbetalningen av momsen ska kunna ske måste exporthandlingen vara PS tillhanda senast fjorton (14) dagar efter fakturadatum. Kunden ska även till PS insända fullständig bankinformation såsom IBAN konto, BIC/SWIFT kod samt bankens namn och adress. Kunden ansvarar för all tullhantering av Auktionsföremålet.
5.7. PS återbetalar endast moms till Kunder utanför Sverige som är registrerade företag med en giltig utländsk adress. Kunder inom EU ska alltid uppge giltigt ”Value Added Tax” (VAT) nummer vid registrering.
6. Avhämtning, undersökning och transport
6.1. Datum och tid för avhämtning av köpt Auktionsföremål anges på orderbekräftelsen, Objektsbeskrivningen eller den faktura som ställts till den vinnande Kunden. PS ansvarar inte för transport, och frakt ingår inte i ett köp av Auktionsföremålet. Leverans ska ske Ex Works anvisad avhämtningsplats (Incoterms 2010). PS ska lämna Kunden meddelande om när Auktionsföremålet finns tillgängligt för avhämtning. Om inte annat särskilt överenskommits med Kunden ska avhämtning av Auktionsföremålet enligt denna punkt ske på den utlämningsdag som framgår av orderbekräftelsen eller Objektsbeskrivningen. För Auktionsföremål som inte avhämtats inom föreskriven tid har PS rätt att debitera en förvarings- och hanteringsavgift enligt vid var tid gällande prislista som framgår på Webbplatsen. Om Kunden är förhindrad att hämta Auktionsföremålet på utsatt datum och tid måste Kunden kontakta PS enligt den kontaktinformation som angetts av PS.
6.2. Vid avhämtning av Auktionsföremålet ska kvitto på betalning och kopia av faktura eller betalningsbekräftelse medtas. Inropade Auktionsföremål får inte avhämtas innan full betalning kommit PS tillhanda.
6.3. Vid avhämtning av Auktionsföremålet är Kunden skyldig att undersöka Auktionsföremålet för att säkerställa att Auktionsföremålet inte är felaktigt. Kund som hämtar Auktionsföremål genom ombud eller transportföretag måste skriva under ett leveransgodkännande genom vilket ombudet eller transportföretaget ges mandat att för Kundens räkning undersöka och hämta Auktionsföremålet.
6.4. Om ett Auktionsföremål inte avhämtats på den utlämningsdag som framgår av orderbekräftelsen eller Objektsbeskrivningen, har PS rätt att överföra Auktionsföremålet till ett av PS anlitat lagrings-/speditionsföretag, häva och omförsälja i enlighet med punkt 5.3 och 5.5 ovan alternativt kassera Auktionsföremålet. Vid det fall Auktionsföremålet rör fast egendom har Kunden rätt till tillträde vid ett bestämt datum i enlighet med överenskommelse mellan fastighetsägaren och Kunden.
6.5. PS kan efter särskild överenskommelse med Kunden ordna transport av Auktionsföremål. Alla transporter, såväl inom som utom Sverige, sker då normalt med externt avtalad aktör (”Speditör”) och utförs i enlighet med Speditörens gällande regler. Beslut om Speditör kan ske först efter fullgjord betalning. Kunden blir även fakturerad för specifika transportkostnader i enlighet med Speditörens vid var tid gällande prislista som anges på Webbplatsen.
6.6. Vid eventuella klagomål eller anspråk hänförliga till transporten får Kunden vända sig till Speditören direkt. PS ansvarar under inga omständigheter för sådan transport eller skador eller försening relaterade till transporten eller annan omständighet på Speditörens sida. Kunden blir även fakturerad för specifika transportkostnader i enlighet med Speditörens vid var tid gällande prislista som anges på Webbplatsen. I det fall PS åtar sig i enskilda fall att emballera och skicka köpta Auktionsföremål, sker detta för Kundens räkning och på Kundens risk. PS ansvarar inte för skador på köpta Auktionsföremål som skett under sådan transport eller för försvunna försändelser.
6.7. Äganderätten till Auktionsföremålet övergår från PS till Kunden så snart Kunden till fullo betalat för Auktionsföremålet.
7. Ansvar för fel
7.1. En beskrivning av Auktionsföremålet och dess skick finns i Objektsbeskrivningen. För fel i Auktionsföremålet som består i att Auktionsföremålet inte uppfyller avtalade egenskaper eller är i sämre skick än vad Kunden med fog har kunnat förutsätta ansvarar PS enligt nedanstående regler.
7.2. PS ansvarar inte för fel som uppkommer efter köpet. PS ansvarar inte heller för:
(a) fel, brister eller skador som framgår av auktionsförteckningen eller Objektsbeskrivningen;
(b) fel som Kunden med hänsyn till Auktionsföremålets art, pris eller ålder kunnat förutsätta; eller
(c) fel som Kunden känner till eller borde känt till, exempelvis sådant som Kunden borde uppmärksammat genom att noga läsa igenom Objektsbeskrivningen och studera de bilder som bifogats Auktionsföremålet eller sådant som Kunden märkt eller borde märkt vid sin undersökning av Auktionsföremålet enligt punkten 3 eller punkten 6.3 ovan.
7.3. PS ansvarar inte för fel som beror på att Auktionsföremålet avviker från vad som objektivt kan förväntas av Auktionsföremålet som en begagnad vara om PS vid köpet har informerat Kunden om felet och Kunden uttryckligen och separat har godkänt felet. Det innebär t.ex. att begagnade varor inte ska anses felaktiga om felet beror på normalt slitage.
7.4. PS ansvarar vidare inte för fel om Auktionsföremålet säljs som ”reparationsobjekt”, även om Auktionsföremålet har mer omfattande eller andra fel än de som angivits. PS ansvarar inte för att beskrivningar av Auktionsföremålet i auktionsförteckningen eller Objektsbeskrivningen är uttömmande avseende skador, brister eller defekter.
7.5. Om Auktionsföremålet inte kan utlämnas efter avslutad auktion kommer PS att återbetala det belopp Kunden betalat för Auktionsföremålet till Kunden, samt även ersätta Kundens kostnader som är förenade med resa till platsen för avhämtning i enlighet med de vid var tid gällande ersättningsnivåer som framgår på Webbplatsen.
7.6. PS ansvarar inte för fel hos Auktionsföremål som sålts för Kronofogdemyndigheten, konkursbo eller på uppdrag av inkassoföretag eller leasingföretag. Kunden avstår från rätten att göra gällande någon som helst påföljd på grund av fel hos sådant Auktionsföremål.
8. Reklamationer
8.1. Kunden får inte åberopa att Auktionsföremålet är felaktig om Kunden inte inom nedan angivna tidsfrister lämnar PS meddelande om felet (reklamation).
8.2. Kunden har en undersökningsplikt av Auktionsföremålet i enlighet med punkten 4 och punkten 6.3 ovan. Fel, som märkts eller bort ha märkts när Auktionsföremålet undersöktes av Kunden vid dessa tillfällen, ska reklameras genast. I övrigt ansvarar PS endast för fel som Kunden skriftligen påtalar inom femton (15) dagar från Kundens avhämtande av Auktionsföremålet.
8.3 Auktionsföremål som säljs på uppdrag av Kronofogdemyndigheten, konkursbo eller på uppdrag av inkassoföretag eller leasingföretag kan inte reklameras.
8.4. Reklamationer ska göras enligt vad som anges på Webbplatsen. Ett skriftlig meddelande om reklamation ska innehålla objektnummer och fakturanummer, vilket Auktionsföremål reklamationen avser samt en beskrivning av hur felet yttrar sig. För undvikande av missförstånd utgör ett felaktigt angivet bud inget skäl till reklamation. PS förbehåller sig rätten att neka en reklamation om det visar sig att varan inte är felaktig.
8.5. Vid fel i ett Auktionsföremål har PS rätt att efter eget val kompensera Kunden genom att
(a) i första hand avhjälpa felet,
(b) i andra hand utge skälig ersättning till Kunden i form av prisavdrag, eller
(c) i tredje hand ersätta Kunden med en ersättningsvara.
PS står inte för reparationer som utförts av Kunden om denna inte i förväg godkänts av PS.
8.6. PS står inte för reparationer som utförts av Kunden om denna inte i förväg godkänts av PS.
8.7. Om avhjälpande enligt punkten 8.5 inte sker inom skälig tid från det att reklamation avseende fel som PS ansvarar för framställts, dock senast inom trettio (30) dagar, har Kunden rätt att häva köpet och mot återlämnande av Auktionsföremålet erhålla det belopp Kunden betalat till PS vid köpet. Någon ytterligare ersättning har Kunden inte rätt till.
8.8. Om Kunden reklamerat och det inte föreligger något fel som PS ansvar för är PS berättigad till ersättning för sina kostnader.
8.9. De påföljder som följer enligt denna punkt 9 är exklusiva och de enda påföljderna Kunden har rätt till vid reklamation.
9. Ansvarsbegränsning
9.1. PS har inte något ansvar för fel utöver vad som föreskrivs ovan. PS har inte heller något ansvar för eventuella rättsliga fel. PS totala ansvar för varje Auktionsföremål är under alla omständigheter begränsat till värdet på det specifika Auktionsföremålet. PS ansvarar inte i något fall för indirekta förluster.
9.2. Till undvikande av missförstånd ansvarar PS inte i något fall för någon skada eller förlust som drabbar Kunden på grund av att Auktionsföremålet inte funnits tillgängligt för avhämtning på dagen och platsen för avhämtning, såsom t.ex. vid stöld eller då Auktionsföremålet inte längre finns tillgängligt för PS att sälja på grund av orsaker som är förknippade med Auktionsföremålets säljare. PS enda ansvar vid sådana situationer är begränsat till att betala tillbaka det belopp som Kunden eventuellt redan betalat till PS för Auktionsföremålet.
10. Särskilda villkor vid försäljning av utmätt gods
10.1. PS erbjuder även försäljning av utmätt gods för Kronofogdemyndighetens räkning på Webbplatsen. Vid försäljning av dessa Auktionsföremål gäller särskilda villkor enligt följande.
10.2. Auktionsföremålen säljs på exekutiv anbuds-/auktionsförsäljning för Kronofogdemyndighetens räkning. Kronofogdemyndigheten har rätt att inställa försäljningen eller att inställa vissa Auktionsföremål för försäljning med kort varsel. Auktionsföremålen säljs i det skick som de befinner sig i vid försäljningstillfället. Inga reklamationer beaktas.
10.3. PS gör ingen fullständig test av exekutiv försäljningsegendom och Objektsbeskrivningen på Webbplatsen är bara allmän. Kunden måste själv på visningen förvissa sig om Auktionsföremålets skick och kontrollera Objektsbeskrivningen. Auktionsföremålen kan inte godkännas vid avhämtning, utan Kunden är bunden vid sitt vinnande bud oavsett Auktionsföremålets skick.
11. Ändringar av Villkoren
11.1. PS har rätt att ändra dessa Villkor genom att meddela Kunden eller genom införande av de ändrade Villkoren på Webbplatsen. Ändringar i Villkoren gäller från det att Kunden har accepterat Villkoren (i samband med nytt besök på Webbplatsen där godkännandet sker elektroniskt), alternativt trettio (30) dagar efter att PS har informerat Kunden om ändringarna. PS rekommenderar att Kunden håller sig uppdaterad på Webbplatsen regelbundet för att bli varse om eventuella ändringar av Villkoren.
12. Force Majeure
12.1. Om PS fullgörande av sina åtaganden enligt Villkoren väsentligen försvåras eller förhindras på grund av omständighet som PS inte kunnat råda över, såsom exempelvis allmän arbetskonflikt, krig, eldsvåda, blixtnedslag, pandemi, terroristattack, stöld, ändrad myndighetsbestämmelse, myndighetsingripande eller tredje man tillkommande bättre rätt, eller annan anledning som ligger utom PS kontroll, ska detta utgöra befrielsegrund som medför befrielse från skadestånd och andra påföljder. Om PS fullgörande av Villkoren förhindras för längre tid än tre (3) månad av befrielsegrund enligt denna punkt 12, får Kunden häva köpet. Om Kunden häver köpet på grund av att PS inte kunnat fullgöra sina åtaganden enligt Villkoren kommer PS att återbetala det belopp Kunden betalat för Auktionsföremålet med avdrag för ersättning för avgift för tjänsten och andra skäliga kostnader PS har haft i sina försök att fullfölja sina åtaganden enligt dessa Villkor.
13. Kontakt
13.1. Vid frågor eller klagomål kan Kunden kontakta PS via info@ps.se, 0771 10 11 00 eller via PS chattfunktion på Webbplatsen.
14. Tillämplig lag
14.1. Tvist rörande tolkningen eller tillämpningen av dessa Villkor och Webbplatsen i övrigt ska tolkas i enlighet med svensk lag och i första hand lösas genom förhandlingar mellan parterna. I de fall parterna inte når en överenskommelse, ska tvisten avgöras av svensk domstol.
Dessa Villkor har fastställts av PS den 21-06-2022
GENERAL TERMS AND CONDITIONS FOR ONLINE AUCTIONS FOR CONSUMERS
Background
1.1 These general terms and conditions for purchase by online auctions (the ”Terms”) shall apply when a consumer (the “Customer”) makes a purchase on www.psonlineauktioner.se and thereto related sites (the “Website”). An agreement is entered into between the Customer and PS Onlineauktioner AB, company registra- tion no. 556632-1468 (“PS”). The Customer is required to accept the Terms in order to purchase Auction Objects on the Website.
1.2 The objects sold by PS on the Website (the “Auction Object”) are sold by PS in its own name but on behalf of a seller that is also a third party. PS’s assignment is gen- erally to value and draft a description of the Auction Object, the contents of which are set forth in clause 3 of these Terms (the “Object Description”). The Auction Ob- jects are generally used or second-hand and PS strives to keep the Object Descrip- tion as correct as possible.
2. Bidding and purchase fee
2.1 The Auction Objects are sold by online auctions on the Website. In order to partici- pate in an online auction on the Website, the Customer is required to register as a member pursuant to PS’s at all times applicable General terms and conditions for auction and membership, please see the Website and above. Comprehensive infor- mation regarding the bidding and the auction procedure are set forth in PS’s General terms and conditions for auction and membership. Any Customer choosing to par- ticipate in an auction on the Website shall comply with PS’s at all times applicable rules and instructions.
2.2 A Customer winning the bidding pursuant to PS’s at all times applicable General terms and conditions for auction and membership shall pay a purchase fee for the Auction Object purchased in accordance with the principles and amounts set forth on the Website. The purchase fee may vary in size depending on which kind of Auc- tion Object is being put out for sale. A Customer is obliged to pay the purchase fee even if the purchase of the Auction Object bid for, for any reason, is not completed. Applicable purchase fees are set forth on the Website. Payment of the purchase fee shall be made pursuant to the provisions set forth in clause 5 below.
2.3 PS’s obligations to fulfil the agreement pursuant to these Terms will only arise once the seller of the Auction Object has approved the winning bid and an invoice per- taining to the Auction Object has been sent to the Customer placing the winning bid or otherwise, if PS has confirmed the winning bid, in accordance with PS’s at each time applicable General terms and conditions for auction and membership.
3. Object description
3.1 Auction Objects available for sale on the Website are specified in the Object De- scription, which states the following:
(a) basic description of the Auction Object and its main characteristics;
(b) at which time and place the Auction Object will be available for potential view- ing;
(c) an estimated market value for the Auction Object;
(d) how the Auction Object may be delivered (if applicable) alternatively how the Auction Object can be handed out or shall be collected; and
(e) the size of the purchase fee which applies to the highest bid placed.
3.2 The market value given for the Auction Object is based on a valuation of the Auc- tion Object adjusted to the market prior to the auction taking place. The price, at which the Auction Object will finally be sold, may be considerably in excess or fall short of the market value. PS cannot guarantee that the Customer may not find a similar Auction Object at a lower price.
3.3 Any information given in the Object Description may be changed subject to future circumstances. Any changes or additions are posted or announced at the time of the auction or set forth in the Object Description. In those cases where an amendment may be considered material with regard to the value of the Auction Object, PS re- serves the right to remove the Auction Object from the Auction and the Website and furthermore the right to possibly re-enter the Auction Object with a new Object De- scription. Should an Object Description be given in different languages, the Swedish language version shall prevail.
4. Viewing and obligation of inspection prior to the auction
4.1 Time and place for viewing of the Auction Object is set forth in the Object Descrip- tion. The Customer shall form an opinion of the Auction Object put out for sale at an on-site viewing and then bid in accordance with the value the Customer considers the Auction Object to have. Should a viewing of the Auction Object not be possible, the Customer shall, to the best of its ability, assess the Auction Object e.g. by study- ing the Object Description, pictures of the Auction Object and, if required, consult- ing with PS.
4.2 An Auction Object is sold as-is. The Customer is obliged to inspect the Auction Ob- ject prior to the auction being carried out on the Website. Auction Objects put out for sale may be subject to faults or defects. The Customer shall accordingly carefully inspect and assess the state and condition of the Auction Object. Any reproductions of Auction Objects in the auction catalogue or Object Description are for identifica- tion purposes only and may not be used to determine the state or condition of any Auction Object. Should any material information in the auction catalogue or the Ob- ject Description be misleading, the aforementioned may constitute grounds for can- cellation of the purchase.
4.3 PS is not responsible for the Customer neglecting its obligation of inspection set forth above nor for anything the Customer noticed or ought to have noticed if the Customer had fulfilled its obligation of inspection.
5. Fees and payment
5.1 The prices set forth on the Website shall apply for bids and purchases on the Web- site. Any prices and bids are presented on the Website exclusive of VAT, unless oth- erwise expressly set forth. In addition to the purchase fee, VAT and any other appli- cable statutory taxes will be added to the highest bid placed for every individual Auc- tion Object purchased on the Website, please see the Object Description for further information. VAT is furthermore added to the purchase fee.
5.2 The Customer may use the payment methods set forth on the Website. Please see the Website for more details about our payment options. PS is entitled to charging the Customer already in connection with the winning bid. PS reserves the right not to always offer all payment methods, alternatively change payment method if the meth- od chosen by the Customer for any reason does not work at the time of purchase. Please note that any limitations of payment methods are set forth on the Website.
5.3 If payment has not been made within seven (7) calendar days after the close of an auction, PS is entitled to request that the purchase is completed and charge default interest pursuant to applicable legislation and a fee for reminders. PS is, in such a case, furthermore entitled to cancelling the purchase upon non-payment and receiv- ing compensation for any damages or losses, including the purchase fee.
5.4 Should the purchase be cancelled pursuant to clause 5.3 above, PS is entitled to re- sell the Auction Object at such purchase- and monitoring fee PS deems suitable, without prior notice to the winning Customer. Upon any re-sale, PS is entitled to uti- lizing any compensation from received amounts to pay any claims and costs attribut- able to the re-sale of the Auction Object. If the sales price is not sufficient to cover PS’s debts and costs for the re-sale of the Auction Object, the Customer shall pay the balance.
5.5 If the Customer is located outside of Sweden, the invoice will be sent with Swedish VAT added. VAT shall be paid to PS and will later be refunded to the Customer once an export declaration or other instrument, certifying that the Auction Object has left Sweden, is received by PS. In order for the VAT to be refunded, PS shall re- ceive the export documentation no later than fourteen (14) days after the date of in- voice. Furthermore, the Customer shall furnish PS with complete banking details, e.g. IBAN account, BIC/SWIFT code and the name and address of the bank. The Customer is responsible for any customs declaration of the Auction Object.
6. Collection, inspection and transport
6.1 The date and time for collection of the Auction Object purchased are set forth on the order confirmation, the Object Description or the invoice issued to the winning
Customer. PS is not responsible for transportation, and freight is not included in a purchase of an Auction Object. PS shall notify the Customer when the Auction Ob- ject is available for collection. Unless otherwise expressly agreed with the Customer, collection of the Auction Object pursuant to this clause shall be made on the collec- tion day set forth on the order confirmation or the Object Description. PS is entitled to charge storage and handling fees, pursuant to the currently applicable price list, for any Auction Objects not collected within the specified time. Should the Customer be prevented from collecting the Auction Object on the date and at the time specified, the Customer shall contact PS in accordance with the contact details supplied by PS.
6.2 Upon collection of the Auction Object, a receipt for the payment made and a copy of the invoice or a confirmation of payment shall be presented. Any purchased Auc- tion Object may not be collected prior to PS having received payment in full.
6.3 Upon collection of the Auction Object, the Customer is obliged to inspect the Auc- tion Object in order to ensure that the Auction Object is not defective. A Customer collecting the Auction Object by a representative or a transportation company shall sign an acceptance of delivery by which the representative or the transport company is given authority to inspect and collect the Auction Object on behalf of the Custom- er.
6.4 If an Auction Object has not been collected on the collection day, which is set forth on the order confirmation, the invoice or the Object Description, PS is entitled to transferring the Auction Object to a storage-/transportation company designated by PS, put the Auction Object out for re-sale in accordance with the provisions set forth in clause 5.3 and 5.4 above or discard the Auction Object. Should the Auction Ob- ject concern real estate property, the Customer is entitled to access the property on a date subject to agreement between the proprietor and the Customer.
6.5 Upon special agreement with the Customer, PS may arrange for transportation of the Auction Object. All transportation, both domestic and international, will generally be undertaken by an externally agreed agent (the “Forwarding Agent”) and will be car- ried out in accordance with the Forwarding Agent’s applicable regulations. Any deci- sions on Forwarding Agents can only be made once payment in full has been re- ceived. The Customer will furthermore be invoiced specific freight charges in ac- cordance with the Forwarding Agent’s from time to time applicable price list provid- ed for on the Website.
6.6 PS is responsible for any Auction Object that is damaged or gone missing when the Auction Object is being transported to the Customer. Upon complaints or claims at- tributable to the transportation, e.g. if the Auction Object has been damaged during such transportation, the Customer shall immediately notify the Forwarding Agent and PS thereof in accordance with the contact details set forth on the Website. If PS, in the individual case, agrees to pack and send the purchased Auction Object, this will be carried out on behalf of the Customer and the risk for the object shall pass to the Customer upon the Customer’s receipt of such object. In case the Customer dis-
covers any defects in the Auction Object, the Customer shall immediately notify PS thereof in accordance with what is set forth below.
7. Liability for defects
7.1 All Auction Objects on the Website are sold as-is, i.e. in the condition in which the Auction Object is found at the time of the auction. For any defects in the Auction Object pertaining to the Auction Object not meeting the agreed characteristics or is in a worse condition than what the Customer with good reason could have expected, PS shall be liable in accordance with the regulations set forth below.
7.2 PS is not responsible for any defects arising after the purchase. PS is neither respon- sible for:
(a) defects due to normal wear and tear of the Auction Object;
(b) faults, defects or damages which are set forth in the auction catalogue or the Object Description;8. Right of withdrawal
8.1 When purchasing an Auction Object on the Website the Customer has a 14 day withdrawal period in accordance with applicable consumer protection legislation (Sw. konsumentskyddslagstiftning). This means that the Customer has the right to cancel
any purchase by notifying PS accordingly within 14 days from when the Customer or its representative collected or received the Auction Object (withdrawal period).
8.2 The right of withdrawal does not apply Auction Objects that constitute real estate property or other objects for which the right of withdrawal is not applicable, e.g. gro- cery.
8.3 If the Customer wishes to withdraw a purchase of an Auction Object, the Clent shall, prior to the expiry of the withdrawal period, send a clear message to PS in the manner set forth here. The Customer shall provide its name, address and other rele- vant information, e.g. order reference, invoice number and the name of the Auction Object in the message. If the Customer prefers not to use the above alternative mes- sage, the Customer may use the standard form for the right of withdrawal provided by the National Board for Consumer Policies (Sw. Konsumentverket) (please see the following link: Standard form Right of Withdrawal ).
8.4 When using its right of withdrawal, the Customer has the possibility of returning the Auction Object to PS’s premises. Any returns to PS’s premises are free of charge. Comprehensive instructions on how the Customer can exercise such return are pro- vided for on the Website. If returns are made to PS’s premises, the Customer shall provide the receipt of purchase and a copy of the invoice or a confirmation of pay- ment.
8.5 If the Customer, when using its right of withdrawal, chooses to send back the Auc- tion Object the Customer shall pay for the return shipping costs and is responsible for the condition of the Auction Object after the Customer has collected or received the Auction Object and during the return shipping. The Auction Object shall be re- turned within 14 days from the date when PS was notified of the withdrawal. The Auction Object shall be sent well packaged and in good condition. Any returns shall be sent to PS in accordance with the methods and directions set forth on the Website which you can find here: Withdraw a purchase.
8.6 When the Customer withdraws its purchase, PS will refund the amount the Customer has paid for the Auction Object, including standard shipping costs. Any additional shipping costs due to the Customer choosing another delivery than the standard delivery through e.g. Forwarding Agents offered by PS are exempted from refund. Plase note that the purchase fee is not subject to repayment, since the Customer provided its consent to the right of withdrawal not being applicable for the service with which the purchase fee is applicable for in accordance with PS’s from time to time applicable General terms and conditions for auctions and membership. Upon return of part of an order, the shipping costs will not be refunded. PS is entitled to deduct an amount from the amount to be refunded, which corresponds to the depreciation in value of the Auction Object compared to the original value of the Auction Object, if and to the extent such depreciation in value is due to the Customer having handled the Auction Object to a greater extent than necessary to determine its function or characteristics.
8.7 PS will pay back the amount without undue delay, however, no later than within 14 days from the date PS received the Customer’s notification of withdrawal. However, PS may delay repayment until PS has received the Auction Object or the Customer has provided proof that the Auction Object has been returned, e.g. by means of cer- tificate of delivery. Repayment will be made to the Customer by the payment method chosen by the Customer, unless otherwise agreed or if there is any objection for such a repayment. Under no circumstances will the Customer be charged any fees in con- nection with the repayment.
9. Complaints
9.1 The Customer may not claim that the Auction Object is defect, unless said Customer has given PS notice of the defect (complaint) within the period set forth below.
9.2 The Customer has an obligation to inspect the Auction Object pursuant to clause 4 and clause 6.3 above. Complaints for any defects which were discovered or ought to have been discovered while the Auction Object was inspected by the Customer on these occasions, shall be filed immediately. Other complaints made within two (2) months from when the Customer discovered the defect shall be considered as having been timely filed. The Customer is entitled to file a complaint for Auction Objects purchased on the Website within a period of 3 years. The right to file a complaint is only applicable for objects that are defective in accordance with the above and appli- cable consumer protection legislation.
9.3 PS recommends that any complaints shall be filed in the manner as set forth on the Website. A written notice about the complaint shall contain the object number and the invoice number, which Auction Object the complaint refers to and a description of how the defect is manifested. For the avoidance or doubt, a bid made by mistake will not constitute grounds for complaints. PS reserves the right to refuse any com- plaints if the object turns out not to be defective.
9.4 Upon defects in an Auction Object, PS is entitled to compensating the Customer at its own discretion by
(a) primarily rectifying the defect,
10. Special conditions upon sale of goods seized in execution
10.1 PS also offers sale of goods seized in execution on behalf of the Swedish Enforcement Authority (Sw. Kronofogdemyndigheten) on the Website. Upon sale of these Auction Objects the special conditions set forth below shall apply.
10.2 The Auction Objects are sold by executive bidding-/auction procedure on behalf of the Swedish Enforcement Authority. The Swedish Enforcement Authority is entitled to cancelling the sale or cancelling certain objects for sale with short notice. The Auc- tion Objects are sold in its condition at the time of sale. No complaints will be taken into consideration.
10.3 PS does not undertake any comprehensive test of goods seized in execution and the Object Description of the Website is only general. The Customer must itself at the viewing ascertain the condition of the Auction Object and read the Object Descrip- tion. The Auction Object may not be approved upon collection, but the Customer is bound by its winning bid regardless of condition.
Amendment of the Terms
PS is entitled to amending these Terms by notifying the Customer or by posting the amended Terms on the Website. Amendments of the Terms shall apply from the Customer accepting the Terms (in connection with a new visit to the Website where acceptance is made electronically), or thirty (30) days after PS having informed the Customer about the amendments. PS recommends that the Customer stays updated on the Website on a regular basis in order to become aware of any amendments of the Terms.
Force Majeure
If PS’s performance of its obligations under these Terms is made unreasonably oner- ous or impeded by circumstances beyond PS’s reasonable control, e.g. general labour disputes, war, fire, lightning, acts of terrorism, theft, amendments to regulations is- sued by governmental authorities, intervention by governmental authorities or addi- tional better right pertaining to third parties or any other circumstances beyond PS’s control, PS shall be released from liability in damages and any other penalties for de- lay in performing or failure to perform such obligations. If PS’s performance is pre- vented for more than three (3) months as a result of any of the circumstances re- ferred to in this clause, the Customer shall be entitled to cancelling the purchase.
13. Governing law and disputes
Any dispute relating to the interpretation or application of these Terms and the Web- site in general shall be interpreted in accordance with the laws of Sweden and primar- ily be settled by negotiations between the parties. Should the parties be unable to reach an agreement, the dispute shall be finally settled by the courts of Sweden.
_____________________
These Terms have been adopted by PS on 14.11.2016
PRIVACY POLICY
1. Introduction
PS cares about your privacy. Therefore, we always strive to protect your personal data in the best possible way and to comply with all applicable laws and regulations for the protection of personal data. In this policy, we want to inform you about how PS collects and processes your personal data.
This Privacy and Cookie Statement applies to PS Auction AB, (”PS Auction”). PS Auction AB is a brand name of TBAuctions Netherlands B.V. (hereinafter 'TBAuctions). For an overview of the brands of TBAuctions, visit www.tbauctions.com
If you are a customer, visit our website or have contact with our customer service, you share your personal data with us. You can think of your name, phone number or email address. These are all data that we can relate to you. We therefore make every effort to process your personal data carefully. In this Privacy Statement you can read how PS Auction handles your personal data.
We recommend that you read this document carefully. Do you have any questions? Please feel free to contact us for example by e-mail at gdpr@psauction.com.
Please do not use this e-mail address for questions related to customer services. For that, please contact our customer service here.
This Privacy Statement applies to all personal data processed by PS Auction from anyone using our services, website (psauction.com) or other applications and mobile platforms ("Platform"), such as our visitors, bidders, sellers and buyers. The policy also applies if you have a user account on our website as well as if you represent a seller, buyer or bidder, for example when the seller, buyer or bidder is a company, and you are acting as the company’s contact person. These personal data are processed in accordance with applicable data protection legislation, more specifically the EU Regulation 2016/679, also known as the General Data Protection Regulation (GDPR), as well as any other future legislation and additional national legislation.
This Privacy Statement also explains how you can request us to modify, limit or remove your data. In addition, you have the right to withdraw your consent, the right to object, the right to data portability and the right to access. PS Auction will do its utmost to keep your personal information correct and up-to-date. For this we need your help. Have your personal data changed? Please notify us of these changes by contacting our customer service (right to correction).
2. Who is responsible for processing your data?
PS Auction AB is a private company under Swedish law, established on Argongatan 6, 43153 Mölndal, Sweden, with registration number 556632-1468.
For the purposes described in this Privacy and Cookie Statement ("Statement"), the above company is considered "data controller", who determines the means and purposes for the collection, storage, disclosure, use and other types of processing of personal data.
Any reference to "we," "us" or "our" in this Statement shall refer to PS Auction AB.
3. What is personal data?
Personal data is any data that we can relate to you. These include your name, address, postcode, place of residence, telephone number or e-mail address. But also, data like your IP-address and IBAN-number are personal data. And other information that is unique to you, like your PS Auction bid data or purchase history.
4. What personal data do we process from you?
As part of creating an account, PS Auction collects personal data necessary to provide you with services and to execute the agreement with you. The personal data that we process is the data that you have provided us with or that we collect from you when you visit the website or from a third party.
To create a private account, we collect and process at least the following (personal) data from you:
To create a business account, we collect and process the following (personal) data from you:
To create a business account as a client (seller), we collect and process the following (personal) data from you:
For bids and for managing the website and content we collect and process the following (personal) data from you:
For successful bids and purchases we collect and process the following (personal) data from you:
We require digital identification of our Swedish customers via BankID to create new accounts.
5. What is the purpose of processing personal data and based on what legal basis is your personal data processed??
PS Auction may collect, process and store your personal data within certain limits to ensure that PS Auction can continue to function optimally. These processes are based on various legal grounds, depending on the concrete circumstances. We handle your personal data with care and take both technical and organizational measures to protect them.
PS Auction processes and uses your (personal) data for the following purposes:
Concluding and executing an agreement
PS Auction needs certain personal data from you to enter into an agreement with you and to properly execute and settle it (delivery). Without these data we are not able to build a relationship with you or to execute an agreement.
To manage your purchase, we also process your personal data for the following reasons:
The necessary data are collected during the registration process of your account and further during the relationship between you and PS Auction. PS Auction processes the following personal data for this purpose:
Relevant communication
Purpose: To communicate relevant information to you, including to:
Personal data: PS Auction processes the following personal data for this purpose, namely your contact details.
Legal basis: The processing of personal data is necessary to fulfill our contract with you (Article 6.1.b of the GDPR).
Legal Obligations
Purpose: In certain cases, PS Auction needs your personal data to meet legal obligations.
For example, we may use your personal data to combat money laundering and terrorism, to assist competent authorities in their investigations or to comply with tax laws. See more information about each purpose below.
Legal basis: Fulfilling a legal obligation (Article 6.1.c of the GDPR).
Anti-money laundering legislation and combating terrorism
PS Auction must comply with international laws and regulations, such as those concerning combating money laundering. PS Auction is obliged to prevent, recognize, counteract and report money laundering practices. We are therefore obliged to perform KYC (Know-Your-Customer) processes when offering our services to new customers.
PS Auction processes the following personal data for this purpose:
Additionally, if you want to finance your purchase using PS Finance, or if we are otherwise required by applicable law to do so, we may also process data regarding your personal identity number and information about your financial situation to be able to do a credit check and verify your identity in connection with this.
Accounting legislation
The processing is necessary to comply with the Accounting Act.
Fiscal legislation
PS Auction is obliged to process data of her clients, so that fiscal obligations of PS Auction and the client can be fulfilled. PS Auction is obliged to provide tax authorities with information and to share your data with these authorities. Think here of, but not exclusively, the tax authorities. PS Auction processes the following personal data for this purpose:
Judicial authorities
PS Auction is obliged to assist and inform judicial authorities. This concerns for example the police, the public prosecutor, courts or supervisory authorities, including but not limited to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY).
This may include all data collected, processed and stored by PS Auction from you as part of the relationship between you and PS Auction.
Privacy law
PS Auction must also process your personal data, precisely to be able to protect your privacy. PS Auction must be able to react in the right way when you want to use your rights or when the IMY asks us a question.
This may include all data collected, processed and stored by PS Auction from you as part of the relationship between you and PS Auction.
The Marketing Act
If you have unsubscribed from our mailings, we store your contact details in an "unsubscribe register" to ensure that we do not market to you. This is not personal data that we actively process. We therefore do not look at your data and do not use it for anything except to ensure that you do not receive marketing from us.
Your email address will be in our "unsubscribe register" until you ask us to remove your email address from there.
The processing is necessary to fulfill our obligation according to the Marketing Act to ensure that you do not receive mailings that you asked not to receive, i.e. to fulfill a legal obligation (Article 6.1.c of the GDPR). You need to provide the personal data to us, otherwise we cannot ensure that you stop receiving mailings from us.
Newsletter
The use of your personal data for commercial purposes, such as direct marketing, is covered by this Privacy and Cookie Statement.
PS Auction wants to be able to approach you as a (potential) client and wants to inform you about possibly interesting auctions. This may mean that you can also receive information from the other brands within PS Auction. You will only receive newsletters containing information about our auctions based on your consent. The personal data that PS Auction collects, processes and stores for this purpose are:
If you do not wish to continue receiving the newsletter, you can unsubscribe (opt-out). To withdraw your consent, you can use the 'unsubscribe' hyperlink, which you can find at the bottom of our newsletters.
User account
Personal data: For those who have registered a user account, we process your:
Purpose: The personal data is processed to manage your user account and facilitate your use of the website. In addition, we save your personal data in a database to facilitate your (future) participation in auction(s).
Functioning of the websites and apps
PS Auction collects, after your acceptance or consent, information about your website- and app-use by means of cookies. This is done with the purpose of providing you with the best possible experience that matches your preferences.
In addition, we process your personal data for the following purposes:
Communication with you and handling of matters
Purpose: To communicate with you, handle matters if you e.g. complain or else we have a discussion. Your personal data is processed to:
Personal data: The personal data we process is as follows:
Legal basis: The processing is necessary for our legitimate interest to be able to communicate with you and answer your questions as well as handle complaints and be able to defend ourselves against or initiate any legal claim (a so-called balancing of interests according to Article 6.1.f of the GDPR). By law, we must in certain cases process your personal data, for example if you exercise any of your rights under the GDPR and under consumer legislation. Certain personal data processing is thus necessary to fulfill a legal obligation (Article 6.1.c of the GDPR). You may need to provide us with certain personal data in order for us to fulfill our legal obligations.
Webinars and events
We process your personal data to enable participation in webinars or (online) events.
6. From whom do we process personal data and how do we obtain this data?
We process the personal data of anyone who has (had) direct or indirect contact with PS Auction, such as bidders and customers.
We obtain the data directly from you when you visit our websites or other applications and mobile platforms, create an account and enter certain information and when you contact our customer service.
7. Personal data we collect automatically
Regardless of whether you participate in one of our auctions, we automatically collect certain information when you visit our websites or other applications and mobile platforms. This includes your IP address or the date and time you logged on to our websites and/or apps.
8. Processing of special personal data
PS Auction shall not collect and/or process any special categories of personal data of you, such as race or ethnic origin, political opinions, religious or philosophical convictions, or which show membership of a trade union, genetic data, biometric data with a view to unique identification of a person, data concerning health or data concerning sexual behaviour, as defined in Article 9 of the GDPR.
Sensitive (personal) data, such as creditworthiness, is only required in the case of special lots at auctions, such as aircraft or other expensive goods, to ensure that bidders can actually buy such lots, and to avoid problems with payment and delivery. In some cases, we also work with notaries, lawyers and trustees to meet the legal requirements for the transfer of ownership.
9. Security of your data?
PS Auction takes the security of your personal data seriously and so we have taken both technical and organizational measures to protect your personal data.
10. How long do we keep your data?
We will not retain your personal data any longer than is necessary for the purpose of processing. After this, the data will be removed as soon as it is no longer needed, taking into account the legal obligation to retain data. For this purpose, the legal basis will be taken as a starting point and the retention period will be tailored to the period during which PS Auction needs the data to achieve the purpose of processing.
For the purpose of bookkeeping, we store, in accordance with applicable accounting legislation, information about our agreement with you for 7 years.
If you have registered an account with us, we will process all your personal data until you unregister your account with us or ask us to delete certain data. However, we review our database yearly to delete accounts that have been inactive for more than 2 years.
11. With whom is your data shared and is it transferred outside the EU/EEA??
As a starting point, your data will only be processed by PS Auction and relevant companies in the PS group. We may also partner with other parties to provide you services and will only pass information to third parties that fall within the following scope:
For each disclosure we will ensure that the necessary contractual safeguards are in place to protect your personal information.
In all cases where personal data is transferred within the above context to third parties in countries outside the European Economic Area (EEA), we will only transfer the data in accordance with this Privacy and Cookie Statement and applicable privacy protection regulations.
In principle, all data will be processed within the EU wherever possible and will not be exchanged with parties outside the EU. Data may only be exchanged by PS Auction with a non-EU country if the recipient can guarantee the same level of data protection, either on the basis of the legislation in force in that country or through separate agreements as prescribed by the EU in the EU format for a binding agreement.
12. What rights do you have regarding your data?
Within the framework of the GDPR, you as a citizen have a number of rights towards PS Auction. After all, it's your personal data. You can invoke these rights by sending an e-mail to gdpr@psauction.com. Requests in which you invoke your rights, acquired under the GDPR, will be dealt with within 30 days. If we are unable to process your request within 30 days, we will respond to you within 30 days with reasons why we are unable to process your request within 30 days. In that case, we will have 90 days to process your request.
You will also find more detailed information about when your rights apply and what exceptions exist at the Swedish Privacy Protection Authority.
13. Balance of interests
For certain purposes, we process your personal data with the support of a balancing of interests as a legal basis for the processing. In the balance of interests, we have assessed that our legitimate interest in carrying out the processing outweighs your interest and your fundamental rights not to have your personal data processed. What is our legitimate interest is shown in the tables above. Contact us if you want detailed information about the balancing of interests that we have done.
14. What are cookies?
PS Auction places cookies in your browser when you visit one of our websites.
Cookies are small (temporary) text files that are placed to ensure optimal operation of our websites.
Thanks to cookies, you don't have to enter or download the same information every time you come back to us. That's very convenient! In addition, cookies help us understand how you use our website so we can make it better and more customer friendly. For instance, cookies help us collect certain statistics for statistical purposes and to analyse the number of page visits and the popularity of individual pages and subjects. We also use cookies for marketing purposes.
The cookies we use have different expiry dates. A 'session cookie' expires as soon as you close your browser, whereas a 'persistent cookie' remains on your device for a longer period.
A full overview of the cookies we currently use on our websites and apps can be found during your first visit to our websites and apps in our cookie bot at the bottom of the page. Here you can give your permission for our cookies to be placed. If you do not want our websites and apps to store cookies on your computer, you can of course refuse our preferences, statistics and marketing cookies'. In our Cookiebot, you can also see which cookies we use.
Necessary cookies
Purpose
Necessary cookies, also known as functional cookies, are cookies that are necessary for our websites and apps to function properly. These cookies are necessary for the performance of our online auction platform. This includes cookies to allow you to log in to our websites and apps, as well as to process your bids or remember your favourite lots. Necessary cookies are necessary for our website to function (ie necessary for a service that you have expressly requested), and no consent is therefore required. Necessary cookies are always placed.
Cookie preferences
Purpose
Preference cookies allow our websites and apps to remember information that affects the behaviour and design of the website, such as your preferred language or the region where you live. Preference cookies are also used to remember your settings when you revisit our websites and apps in the future. This results in faster and easier access, for example because you don't have to log in again.
Preference cookies also help you to select lots and save them in your favourites, so that you can come back to view them later and decide whether to bid on them in the auction. Preference cookies also make it possible to inform you when another user has placed a higher bid than you.
Preference cookies are necessary for our website to function (i.e. necessary for a service that you have expressly requested) and you therefore do not need to consent to them.
Statistics cookies (analytics)
Purpose
Statistics cookies help us understand how our auction platform is used and how we can continue to improve it, by collecting and reporting data anonymously.
Marketing cookies (tracking)
Purpose
We use Marketing cookies to track visitors as they use our websites and apps. The purpose of Marketing Cookies is to display ads that are relevant to the individual user. This makes these ads more valuable to publishers and third party advertisers. These cookies are also known as tracking cookies. Tracking cookies usually involve the processing of personal data. Think for example of the IP-address.
Accept cookies
When you visit our websites and apps for the first time, you will see our cookie consent. With this you can easily accept our cookies. You can indicate for which category of cookies you give or do not give consent for us to use.
For example, if you choose to opt-in to all our cookies, we'll only show you ads for products you really want. Our websites and apps work as expected. We use third party cookies to remember your interests. This allows us and third parties to show you ads based on your preferences.
Necessary cookies and preference cookies are functions that do not require consent.
15. Delete or disable cookies
You can change the settings of your web browser to block all cookies or only cookies from third party providers. You can also delete cookies that have already been stored in your web browser settings. However, please note that these settings must be changed separately for each web browser and computer you use. If you block our cookies, then PS Auction cannot guarantee an optimal functioning of its websites and apps.
Changing the settings differs per web browser. We have listed the instructions for the most popular web browsers for you:
You can also block cookies from certain providers at the following website:
YouTube
PS Auction uses YouTube API Service to embed videos on the website. Visitors who watch these videos are bound to Youtube Terms of services. You can read more information about how your personal data is processed in Google Privacy Policy.
16. Contact information
If you have any questions about this privacy policy, any of our websites or our processing of your personal data, or if you would like to change that information, please contact us at gdpr@psauction.com or by sending a letter to: Argongatan 6, 43153 Mölndal, Sweden
These Terms have been adopted by PS on the 29th of November 2024
GENERAL TERMS AND CONDITIONS FOR ONLINE AUCTIONS FOR COMPANIES
1. Background
1.1 These general terms and conditions for purchase by online auctions (the ”Terms”) shall apply when a company or another legal entity (the “Customer”) makes a pur- chase on www.psonlineauktioner.se and thereto related sites (the “Website”). An agreement is entered into between the Customer and PS Onlineauktioner AB, com- pany registration no. 556632-1468 (“PS”). The Customer is required to accept the Terms in order to purchase Auction Objects on the Website.
1.2 The objects sold by PS on the Website (the “Auction Object”) are sold by PS in its own name but on behalf of a seller that is also a third party. PS’s assignment is gen- erally to value and draft a description of the Auction Object, the contents of which are set forth in clause 3 of these Terms (the “Object Description”). The Auction Ob- jects are generally used or second-hand and PS strives to keep the Object Descrip- tion as correct as possible.
2. Bidding and purchase fee
2.1 The Auction Objects are sold by online auctions on the Website. In order to partici- pate in an online auction on the Website, the Customer is required to register as a member pursuant to PS’s at all times applicable General terms and conditions for auction and membership, please see the Website and above. Comprehensive infor- mation regarding the bidding and the auction procedure are set forth in PS’s General terms and conditions for auction and membership. Any Customer choosing to par- ticipate in an auction on the Website shall comply with PS’s at all times applicable rules and instructions.
2.2 A Customer winning the bidding pursuant to PS’s at all times applicable General terms and conditions for auction and membership shall pay a purchase fee for the Auction Object purchased in accordance with the principles and amounts set forth on the Website. The purchase fee may vary in size depending on which kind of Auc- tion Object is being put out for sale. A Customer is obliged to pay the purchase fee even if the purchase of the Auction Object bid for, for any reason, is not completed. Applicable purchase fees are set forth on the Website. Payment of the purchase fee shall be made pursuant to the provisions set forth in clause 5 below.
2.3 PS’s obligations to fulfil the agreement pursuant to these Terms will only arise once the seller of the Auction Object has approved the winning bid and an invoice per- taining to the Auction Object has been sent to the Customer placing the winning bid or otherwise, if PS has confirmed the winning bid, in accordance with PS’s at each time applicable General terms and conditions for auction and membership.
3. Object description
3.1 Auction Objects available for sale on the Website are specified in the Object De- scription, which states the following:
(a) basic description of the Auction Object and its main characteristics;
(b) at which time and place the Auction Object will be available for potential view- ing;
(c) an estimated market value for the Auction Object;
(d) how the Auction Object may be delivered (if applicable) alternatively how the Auction Object can be handed out or shall be collected; and
(e) the size of the purchase fee which applies to the highest bid placed.
3.2 The market value given for the Auction Object is based on a valuation of the Auc- tion Object adjusted to the market prior to the auction taking place. The price, at which the Auction Object will finally be sold, may be considerably in excess or fall short of the market value. PS cannot guarantee that the Customer may not find a similar Auction Object at a lower price.
3.3 Any information given in the Object Description may be changed subject to future circumstances. Any changes or additions are posted or announced at the time of the auction or set forth in the Object Description. In those cases where an amendment may be considered material with regard to the value of the Auction Object, PS re- serves the right to remove the Auction Object from the Auction and the Website and furthermore the right to possibly re-enter the Auction Object with a new Object De- scription. Should an Object Description be given in different languages, the Swedish language version shall prevail.
4. Viewing and obligation of inspection prior to the auction
4.1 Time and place for viewing of the Auction Object is set forth in the Object Descrip- tion. The Customer shall form an opinion of the Auction Object put out for sale at an on-site viewing and then bid in accordance with the value the Customer considers the Auction Object to have. Should a viewing of the Auction Object not be possible, the Customer shall, to the best of its ability, assess the Auction Object e.g. by study- ing the Object Description, pictures of the Auction Object and, if required, consult- ing with PS.
4.2 An Auction Object is sold as-is. The Customer is obliged to inspect the Auction Ob- ject prior to the auction being carried out on the Website. Auction Objects put out for sale may be subject to faults or defects. The Customer shall accordingly carefully inspect and assess the state and condition of the Auction Object. Any reproductions of Auction Objects in the auction catalogue or Object Description are for identifica- tion purposes only and may not be used to determine the state or condition of any Auction Object. Should any material information in the auction catalogue or the Ob- ject Description be misleading, the aforementioned may constitute grounds for can- cellation of the purchase.
4.3 PS is not responsible for the Customer neglecting its obligation of inspection set forth above nor for anything the Customer noticed or ought to have noticed if the Customer had fulfilled its obligation of inspection.
5. Fees and payment
5.1 The prices set forth on the Website shall apply for bids and purchases on the Web- site. Any prices and bids are presented on the Website exclusive of VAT, unless oth- erwise expressly set forth. In addition to the purchase fee, VAT and any other appli- cable statutory taxes will be added to the highest bid placed for every individual Auc- tion Object purchased on the Website, please see the Object Description for further information. VAT is furthermore added to the purchase fee. The Customer under- takes to check whether the VAT on the Auction Object is deductible in its own business.
5.2 The Customer may use the payment methods set forth on the Website. Please see the Website for more details about our payment options. PS is entitled to charging the Customer already in connection with the winning bid. PS reserves the right not to always offer all payment methods, alternatively change payment method if the meth- od chosen by the Customer for any reason does not work at the time of purchase. Please note that any limitations of payment methods are set forth on the Website.
5.3 If payment has not been made within seven (7) calendar days after the close of an auction, PS is entitled to request that the purchase is completed and charge default interest pursuant to applicable legislation and a fee for reminders. PS is, in such a case, furthermore entitled to cancelling the purchase upon non-payment and receiv- ing compensation for any damages or losses, including the purchase fee.
5.4 Should the purchase be cancelled pursuant to clause
5.3 above, PS is entitled to re- sell the Auction Object at such purchase- and monitoring fee PS deems suitable, without prior notice to the Customer.
5.5 If the Customer is located outside of Sweden, the invoice will be sent with Swedish VAT added. VAT shall be paid to PS and will later be refunded to the Customer once an export declaration or other instrument, certifying that the Auction Object has left Sweden, is received by PS. In order for the VAT to be refunded, PS shall re- ceive the export documentation no later than fourteen (14) days after the date of in- voice. Furthermore, the Customer shall furnish PS with complete banking details, e.g. IBAN account, BIC/SWIFT code and the name and address of the bank. The Customer is responsible for any customs declaration of the Auction Object.
5.6 PS will only refund VAT to Customers outside of Sweden that are registered as companies with a valid foreign address. Customers within the European Union (EU) shall always provide a valid “Value Added Tax” (VAT) number upon registration.
6. Collection, inspection and transport
6.1 The date and time for collection of the Auction Object purchased are set forth on the order confirmation, the Object Description or the invoice issued to the winning Customer. PS is not responsible for transportation, and freight is not included in a purchase of an Auction Object. Delivery shall be made Ex Works designated collec- tion point (Incoterms 2010). PS shall notify the Customer when the Auction Object is available for collection. Unless otherwise expressly agreed with the Customer, col- lection of the Auction Object pursuant to this clause shall be made on the collection day set forth on the order confirmation or the Object Description. PS is entitled to charge storage and handling fees, pursuant to the currently applicable price list, for any Auction Objects not collected within the specified time. Should the Customer be prevented from collecting the Auction Object on the date and at the time specified, the Customer shall contact PS in accordance with the contact details supplied by PS.
6.2 Upon collection of the Auction Object, a receipt for the payment made and a copy of the invoice or a confirmation of payment shall be presented. Any purchased Auc- tion Object may not be collected prior to PS having received payment in full.
6.3 Upon collection of the Auction Object, the Customer is obliged to inspect the Auc- tion Object in order to ensure that the Auction Object is not defective. A Customer collecting the Auction Object by a representative or a transportation company shall sign an acceptance of delivery by which the representative or the transport company is given authority to inspect and collect the Auction Object on behalf of the Customer.
6.4 If an Auction Object has not been collected on the collection day, which is set forth on the order confirmation or the Object Description, PS is entitled to transferring the Auction Object to a storage-/transportation company designated by PS, cancel or put the Auction Object out for re-sale in accordance with clause 5.3 and 5.4 above or discard the Auction Object. Should the Auction Object concern real estate prop- erty, the Customer is entitled to access the property on a date subject to agreement between the proprietor and the Customer.
6.5 Upon special agreement with the Customer, PS may arrange for transportation of the Auction Object. All transportation, both domestic and international, will generally be undertaken by an externally agreed agent (the “Forwarding Agent”) and will be car- ried out in accordance with the Forwarding Agent’s applicable regulations. Any deci- sions on Forwarding Agents can only be made once payment in full has been received.
6.6 Upon complaints or claims attributable to the transportation, the Customer shall contact the Forwarding Agent directly. PS is under no circumstances responsible for such transportation or damages or delays which relate to the transportation or any other circumstances of the Forwarding Agent. The Customer will furthermore be in- voiced specific freight charges in accordance with the Forwarding Agent’s from time to time applicable price list provided on the Website. If PS, in the individual case,
agrees to pack and send the purchased Auction Object, this will be carried out on behalf of the Customer and at the Customer’s risk. PS is not responsible for any damages to purchased Auction Objects, which have arisen during said transportation or for parcels gone missing.
6.7 Ownership of the Auction Object will pass from PS to the Customer as soon as the Customer has paid the Auction Object in full.
7. Liability for defects
7.1 All Auction Objects on the Website are sold as-is, i.e. in the condition in which the Auction Object is found at the time of the auction. For any defects in the Auction Object pertaining to the Auction Object not meeting the agreed characteristics, PS shall be liable in accordance with the regulations set forth below.
7.2 PS is not responsible for any defects arising after the purchase. PS is neither responsible for:
(a) defects due to normal wear and tear of the Auction Object;
(b) faults, defects or damages which are set forth in the auction catalogue or the Object Description;
(c) defects which the Customer could have foreseen with regard to the price or age; or
(d) defects which the Customer is aware of or ought to have been aware of, e.g. anything the Customer ought to have realized by carefully reading the Object Description and studying the pictures attached to the Auction Object or any- thing the Customer has noticed or ought to have noticed while inspecting the Auction Object pursuant to clause 4 or clause 6.3 above.
7.3 Furthermore, PS is not responsible for defects if the Auction Object is sold as a “repair object”, even if the Auction Object has more comprehensive or other defects than those specified. PS is not responsible for descriptions of the Auction Object in auction catalogues or the Object Description being comprehensive with regard to damages, faults or defects.
7.4 PS is not responsible for any defects in Auction Objects sold on behalf of the Swedish Enforcement Authority (Sw. Kronofogdemyndigheten), administrators in bankruptcy or other compulsory sale e.g. on behalf of collecting agencies, banks or similar.
8. Complaints
8.1 The Customer may not claim that the Auction Object is defect, unless said Customer has given PS notice of the defect (complaint) within the period set forth below.
8.2 The Customer has an obligation to inspect the Auction Object pursuant to clause 4 and clause 6.3 above. Complaints for any defects which were discovered or ought to have been discovered while the Auction Object was inspected by the Customer on these occasions shall be filed immediately. PS is otherwise only responsible for de- fects, which the Customer notifies in writing within fifteen (15) days from collection of the Auction Object by the Customer.
8.3 Complaints shall be filed in the manner as set forth on the Website. A written notice about the complaint shall contain the object number and the invoice number, which Auction Object the complaint refers to and a description of how the defect is mani- fested. For the avoidance or doubt, a bid made by mistake will not constitute grounds for complaints. PS reserves the right to refuse any complaints if the object turns out not to be defective.
8.4 Upon defects in an Auction Object, PS is entitled to compensating the Customer at its own discretion by
(a) primarily rectifying the defect,
(b) secondarily granting the Customer reasonable compensation, such as a price reduction, or
(c) thirdly compensating the Customer with a substitute object.
PS will not carry the costs for any repairs made by the Customer, unless said repair is approved by PS in advance.
8.5 If any defect that falls under PS’s responsibility is not rectified pursuant to clause 8.4 within reasonable time of the complaint being filed, however, no later than within thirty (30) days), the Customer is entitled to cancelling the purchase and against the return of the Auction Object receive the amount the Customer has paid PS upon purchase. The Customer is not entitled to any further compensation.
8.6 If the Customer files a complaint and there is no defect for which PS is responsible, PS shall be entitled to receive compensation for the costs incurred.
8.7 The remedies provided for in this clause 8 are the exclusive and only remedies the Customer is entitled to when lodging complaints.
9. Limitation of liability
9.1 PS has no further liability for defects in addition to the provisions set forth above. Nor has PS any liability for any legal errors. PS’s total liability for each Auction Ob- ject is in any case limited to the value of the specific Auction Object. PS is under no circumstances liable for any indirect losses.
9.2 For the avoidance or doubt, PS is not liable for any damage or loss incurred by the Customer subject to the Auction Object not being available for collection on the day and at the place for collection, e.g. burglary or if the Auction Object no longer is available for PS to sell subject to reasons attributable to the Seller of the Auction Object. PS’s sole liability in such cases is limited to repayment of the amount the Cus- tomer may have already paid PS for the Auction Object.
10. Special conditions upon sale of goods seized in execution
10.1 PS also offers sale of goods seized in execution on behalf of the Swedish Enforce- ment Authority (Sw. Kronofogdemyndigheten) on the Website. Upon sale of these Auction Objects the special conditions set forth below shall apply.
10.2 The Auction Objects are sold by executive bidding-/auction procedure on behalf of the Swedish Enforcement Authority. The Swedish Enforcement Authority is entitled to cancelling the sale or cancelling certain objects for sale with short notice. The Auc- tion Objects are sold in their condition at the time of sale. No complaints will be tak- en into consideration.
10.3 PS does not undertake any comprehensive test of goods seized in execution and the Object Description of the Website is only general. The Customer must itself at the viewing ascertain the condition of the Auction Object and read the Object Description. The Auction Object may not be approved upon collection, but the Customer is bound by its winning bid regardless of condition.
11. Amendment of the Terms
PS is entitled to amending these Terms by notifying the Customer or by posting the amended Terms on the Website. Amendments of the Terms shall apply from the Customer accepting the Terms (in connection with a new visit to the Website where acceptance is made electronically), or thirty (30) days after PS having informed the Customer about the amendments. PS recommends that the Customer stays updated on the Website on a regular basis in order to become aware of any amendments of the Terms.
12. Force Majeure
If PS’s performance of its obligations under these Terms is made unreasonably onerous or impeded by circumstances beyond PS’s reasonable control, e.g. general labour disputes, war, fire, lightning, acts of terrorism, theft, amendments to regulations is- sued by governmental authorities, intervention by governmental authorities or addi- tional better right pertaining to third parties or any other circumstances beyond PS’s control, PS shall be released from liability in damages and any other penalties for de- lay in performing or failure to perform such obligations. If PS’s performance is prevented for more than one (1) month as a result of any of the circumstances referred to in this clause, the Customer shall be entitled to cancelling the purchase. Should the Customer cancel the purchase subject to PS not being able to fulfil the obligations pursuant to the Terms, PS will repay the amount the Customer has paid for the Auc- tion Object less any compensation for purchase fees and other reasonable costs PS may have incurred in its attempts to fulfil any obligations under these Terms.
13. Governing law and disputes
Any dispute relating to the interpretation or application of these Terms and the Website in general shall be interpreted in accordance with the laws of Finland and primarily be settled by negotiations between the parties. Should the parties be unable to reach an agreement, the dispute shall be finally settled by the courts of Finland.
_____________________
These Terms have been adopted by PS on 11.14.2015
GENERAL TERMS AND CONDITIONS FOR ONLINE AUCTIONS FOR CONSUMERS
Background
1.1 These general terms and conditions for purchase by online auctions (the ”Terms”) shall apply when a consumer (the “Customer”) makes a purchase on www.psonlineauktioner.se and thereto related sites (the “Website”). An agreement is entered into between the Customer and PS Onlineauktioner AB, company registra- tion no. 556632-1468 (“PS”). The Customer is required to accept the Terms in order to purchase Auction Objects on the Website.
1.2 The objects sold by PS on the Website (the “Auction Object”) are sold by PS in its own name but on behalf of a seller that is also a third party. PS’s assignment is gen- erally to value and draft a description of the Auction Object, the contents of which are set forth in clause 3 of these Terms (the “Object Description”). The Auction Ob- jects are generally used or second-hand and PS strives to keep the Object Descrip- tion as correct as possible.
2. Bidding and purchase fee
2.1 The Auction Objects are sold by online auctions on the Website. In order to partici- pate in an online auction on the Website, the Customer is required to register as a member pursuant to PS’s at all times applicable General terms and conditions for auction and membership, please see the Website and above. Comprehensive infor- mation regarding the bidding and the auction procedure are set forth in PS’s General terms and conditions for auction and membership. Any Customer choosing to par- ticipate in an auction on the Website shall comply with PS’s at all times applicable rules and instructions.
2.2 A Customer winning the bidding pursuant to PS’s at all times applicable General terms and conditions for auction and membership shall pay a purchase fee for the Auction Object purchased in accordance with the principles and amounts set forth on the Website. The purchase fee may vary in size depending on which kind of Auc- tion Object is being put out for sale. A Customer is obliged to pay the purchase fee even if the purchase of the Auction Object bid for, for any reason, is not completed. Applicable purchase fees are set forth on the Website. Payment of the purchase fee shall be made pursuant to the provisions set forth in clause 5 below.
2.3 PS’s obligations to fulfil the agreement pursuant to these Terms will only arise once the seller of the Auction Object has approved the winning bid and an invoice per- taining to the Auction Object has been sent to the Customer placing the winning bid or otherwise, if PS has confirmed the winning bid, in accordance with PS’s at each time applicable General terms and conditions for auction and membership.
3. Object description
3.1 Auction Objects available for sale on the Website are specified in the Object De- scription, which states the following:
(a) basic description of the Auction Object and its main characteristics;
(b) at which time and place the Auction Object will be available for potential view- ing;
(c) an estimated market value for the Auction Object;
(d) how the Auction Object may be delivered (if applicable) alternatively how the Auction Object can be handed out or shall be collected; and
(e) the size of the purchase fee which applies to the highest bid placed.
3.2 The market value given for the Auction Object is based on a valuation of the Auc- tion Object adjusted to the market prior to the auction taking place. The price, at which the Auction Object will finally be sold, may be considerably in excess or fall short of the market value. PS cannot guarantee that the Customer may not find a similar Auction Object at a lower price.
3.3 Any information given in the Object Description may be changed subject to future circumstances. Any changes or additions are posted or announced at the time of the auction or set forth in the Object Description. In those cases where an amendment may be considered material with regard to the value of the Auction Object, PS re- serves the right to remove the Auction Object from the Auction and the Website and furthermore the right to possibly re-enter the Auction Object with a new Object De- scription. Should an Object Description be given in different languages, the Swedish language version shall prevail.
4. Viewing and obligation of inspection prior to the auction
4.1 Time and place for viewing of the Auction Object is set forth in the Object Descrip- tion. The Customer shall form an opinion of the Auction Object put out for sale at an on-site viewing and then bid in accordance with the value the Customer considers the Auction Object to have. Should a viewing of the Auction Object not be possible, the Customer shall, to the best of its ability, assess the Auction Object e.g. by study- ing the Object Description, pictures of the Auction Object and, if required, consult- ing with PS.
4.2 An Auction Object is sold as-is. The Customer is obliged to inspect the Auction Ob- ject prior to the auction being carried out on the Website. Auction Objects put out for sale may be subject to faults or defects. The Customer shall accordingly carefully inspect and assess the state and condition of the Auction Object. Any reproductions of Auction Objects in the auction catalogue or Object Description are for identifica- tion purposes only and may not be used to determine the state or condition of any Auction Object. Should any material information in the auction catalogue or the Ob- ject Description be misleading, the aforementioned may constitute grounds for can- cellation of the purchase.
4.3 PS is not responsible for the Customer neglecting its obligation of inspection set forth above nor for anything the Customer noticed or ought to have noticed if the Customer had fulfilled its obligation of inspection.
5. Fees and payment
5.1 The prices set forth on the Website shall apply for bids and purchases on the Web- site. Any prices and bids are presented on the Website exclusive of VAT, unless oth- erwise expressly set forth. In addition to the purchase fee, VAT and any other appli- cable statutory taxes will be added to the highest bid placed for every individual Auc- tion Object purchased on the Website, please see the Object Description for further information. VAT is furthermore added to the purchase fee.
5.2 The Customer may use the payment methods set forth on the Website. Please see the Website for more details about our payment options. PS is entitled to charging the Customer already in connection with the winning bid. PS reserves the right not to always offer all payment methods, alternatively change payment method if the meth- od chosen by the Customer for any reason does not work at the time of purchase. Please note that any limitations of payment methods are set forth on the Website.
5.3 If payment has not been made within seven (7) calendar days after the close of an auction, PS is entitled to request that the purchase is completed and charge default interest pursuant to applicable legislation and a fee for reminders. PS is, in such a case, furthermore entitled to cancelling the purchase upon non-payment and receiv- ing compensation for any damages or losses, including the purchase fee.
5.4 Should the purchase be cancelled pursuant to clause 5.3 above, PS is entitled to re- sell the Auction Object at such purchase- and monitoring fee PS deems suitable, without prior notice to the winning Customer. Upon any re-sale, PS is entitled to uti- lizing any compensation from received amounts to pay any claims and costs attribut- able to the re-sale of the Auction Object. If the sales price is not sufficient to cover PS’s debts and costs for the re-sale of the Auction Object, the Customer shall pay the balance.
5.5 If the Customer is located outside of Sweden, the invoice will be sent with Swedish VAT added. VAT shall be paid to PS and will later be refunded to the Customer once an export declaration or other instrument, certifying that the Auction Object has left Sweden, is received by PS. In order for the VAT to be refunded, PS shall re- ceive the export documentation no later than fourteen (14) days after the date of in- voice. Furthermore, the Customer shall furnish PS with complete banking details, e.g. IBAN account, BIC/SWIFT code and the name and address of the bank. The Customer is responsible for any customs declaration of the Auction Object.
6. Collection, inspection and transport
6.1 The date and time for collection of the Auction Object purchased are set forth on the order confirmation, the Object Description or the invoice issued to the winning
Customer. PS is not responsible for transportation, and freight is not included in a purchase of an Auction Object. PS shall notify the Customer when the Auction Ob- ject is available for collection. Unless otherwise expressly agreed with the Customer, collection of the Auction Object pursuant to this clause shall be made on the collec- tion day set forth on the order confirmation or the Object Description. PS is entitled to charge storage and handling fees, pursuant to the currently applicable price list, for any Auction Objects not collected within the specified time. Should the Customer be prevented from collecting the Auction Object on the date and at the time specified, the Customer shall contact PS in accordance with the contact details supplied by PS.
6.2 Upon collection of the Auction Object, a receipt for the payment made and a copy of the invoice or a confirmation of payment shall be presented. Any purchased Auc- tion Object may not be collected prior to PS having received payment in full.
6.3 Upon collection of the Auction Object, the Customer is obliged to inspect the Auc- tion Object in order to ensure that the Auction Object is not defective. A Customer collecting the Auction Object by a representative or a transportation company shall sign an acceptance of delivery by which the representative or the transport company is given authority to inspect and collect the Auction Object on behalf of the Custom- er.
6.4 If an Auction Object has not been collected on the collection day, which is set forth on the order confirmation, the invoice or the Object Description, PS is entitled to transferring the Auction Object to a storage-/transportation company designated by PS, put the Auction Object out for re-sale in accordance with the provisions set forth in clause 5.3 and 5.4 above or discard the Auction Object. Should the Auction Ob- ject concern real estate property, the Customer is entitled to access the property on a date subject to agreement between the proprietor and the Customer.
6.5 Upon special agreement with the Customer, PS may arrange for transportation of the Auction Object. All transportation, both domestic and international, will generally be undertaken by an externally agreed agent (the “Forwarding Agent”) and will be car- ried out in accordance with the Forwarding Agent’s applicable regulations. Any deci- sions on Forwarding Agents can only be made once payment in full has been re- ceived. The Customer will furthermore be invoiced specific freight charges in ac- cordance with the Forwarding Agent’s from time to time applicable price list provid- ed for on the Website.
6.6 PS is responsible for any Auction Object that is damaged or gone missing when the Auction Object is being transported to the Customer. Upon complaints or claims at- tributable to the transportation, e.g. if the Auction Object has been damaged during such transportation, the Customer shall immediately notify the Forwarding Agent and PS thereof in accordance with the contact details set forth on the Website. If PS, in the individual case, agrees to pack and send the purchased Auction Object, this will be carried out on behalf of the Customer and the risk for the object shall pass to the Customer upon the Customer’s receipt of such object. In case the Customer dis-
covers any defects in the Auction Object, the Customer shall immediately notify PS thereof in accordance with what is set forth below.
7. Liability for defects
7.1 All Auction Objects on the Website are sold as-is, i.e. in the condition in which the Auction Object is found at the time of the auction. For any defects in the Auction Object pertaining to the Auction Object not meeting the agreed characteristics or is in a worse condition than what the Customer with good reason could have expected, PS shall be liable in accordance with the regulations set forth below.
7.2 PS is not responsible for any defects arising after the purchase. PS is neither respon- sible for:
(a) defects due to normal wear and tear of the Auction Object;
(b) faults, defects or damages which are set forth in the auction catalogue or the Object Description;8. Right of withdrawal
8.1 When purchasing an Auction Object on the Website the Customer has a 14 day withdrawal period in accordance with applicable consumer protection legislation (Sw. konsumentskyddslagstiftning). This means that the Customer has the right to cancel
any purchase by notifying PS accordingly within 14 days from when the Customer or its representative collected or received the Auction Object (withdrawal period).
8.2 The right of withdrawal does not apply Auction Objects that constitute real estate property or other objects for which the right of withdrawal is not applicable, e.g. gro- cery.
8.3 If the Customer wishes to withdraw a purchase of an Auction Object, the Clent shall, prior to the expiry of the withdrawal period, send a clear message to PS in the manner set forth here. The Customer shall provide its name, address and other rele- vant information, e.g. order reference, invoice number and the name of the Auction Object in the message. If the Customer prefers not to use the above alternative mes- sage, the Customer may use the standard form for the right of withdrawal provided by the National Board for Consumer Policies (Sw. Konsumentverket) (please see the following link: Standard form Right of Withdrawal ).
8.4 When using its right of withdrawal, the Customer has the possibility of returning the Auction Object to PS’s premises. Any returns to PS’s premises are free of charge. Comprehensive instructions on how the Customer can exercise such return are pro- vided for on the Website. If returns are made to PS’s premises, the Customer shall provide the receipt of purchase and a copy of the invoice or a confirmation of pay- ment.
8.5 If the Customer, when using its right of withdrawal, chooses to send back the Auc- tion Object the Customer shall pay for the return shipping costs and is responsible for the condition of the Auction Object after the Customer has collected or received the Auction Object and during the return shipping. The Auction Object shall be re- turned within 14 days from the date when PS was notified of the withdrawal. The Auction Object shall be sent well packaged and in good condition. Any returns shall be sent to PS in accordance with the methods and directions set forth on the Website which you can find here: Withdraw a purchase.
8.6 When the Customer withdraws its purchase, PS will refund the amount the Customer has paid for the Auction Object, including standard shipping costs. Any additional shipping costs due to the Customer choosing another delivery than the standard delivery through e.g. Forwarding Agents offered by PS are exempted from refund. Plase note that the purchase fee is not subject to repayment, since the Customer provided its consent to the right of withdrawal not being applicable for the service with which the purchase fee is applicable for in accordance with PS’s from time to time applicable General terms and conditions for auctions and membership. Upon return of part of an order, the shipping costs will not be refunded. PS is entitled to deduct an amount from the amount to be refunded, which corresponds to the depreciation in value of the Auction Object compared to the original value of the Auction Object, if and to the extent such depreciation in value is due to the Customer having handled the Auction Object to a greater extent than necessary to determine its function or characteristics.
8.7 PS will pay back the amount without undue delay, however, no later than within 14 days from the date PS received the Customer’s notification of withdrawal. However, PS may delay repayment until PS has received the Auction Object or the Customer has provided proof that the Auction Object has been returned, e.g. by means of cer- tificate of delivery. Repayment will be made to the Customer by the payment method chosen by the Customer, unless otherwise agreed or if there is any objection for such a repayment. Under no circumstances will the Customer be charged any fees in con- nection with the repayment.
9. Complaints
9.1 The Customer may not claim that the Auction Object is defect, unless said Customer has given PS notice of the defect (complaint) within the period set forth below.
9.2 The Customer has an obligation to inspect the Auction Object pursuant to clause 4 and clause 6.3 above. Complaints for any defects which were discovered or ought to have been discovered while the Auction Object was inspected by the Customer on these occasions, shall be filed immediately. Other complaints made within two (2) months from when the Customer discovered the defect shall be considered as having been timely filed. The Customer is entitled to file a complaint for Auction Objects purchased on the Website within a period of 3 years. The right to file a complaint is only applicable for objects that are defective in accordance with the above and appli- cable consumer protection legislation.
9.3 PS recommends that any complaints shall be filed in the manner as set forth on the Website. A written notice about the complaint shall contain the object number and the invoice number, which Auction Object the complaint refers to and a description of how the defect is manifested. For the avoidance or doubt, a bid made by mistake will not constitute grounds for complaints. PS reserves the right to refuse any com- plaints if the object turns out not to be defective.
9.4 Upon defects in an Auction Object, PS is entitled to compensating the Customer at its own discretion by
(a) primarily rectifying the defect,
10. Special conditions upon sale of goods seized in execution
10.1 PS also offers sale of goods seized in execution on behalf of the Swedish Enforcement Authority (Sw. Kronofogdemyndigheten) on the Website. Upon sale of these Auction Objects the special conditions set forth below shall apply.
10.2 The Auction Objects are sold by executive bidding-/auction procedure on behalf of the Swedish Enforcement Authority. The Swedish Enforcement Authority is entitled to cancelling the sale or cancelling certain objects for sale with short notice. The Auc- tion Objects are sold in its condition at the time of sale. No complaints will be taken into consideration.
10.3 PS does not undertake any comprehensive test of goods seized in execution and the Object Description of the Website is only general. The Customer must itself at the viewing ascertain the condition of the Auction Object and read the Object Descrip- tion. The Auction Object may not be approved upon collection, but the Customer is bound by its winning bid regardless of condition.
Amendment of the Terms
PS is entitled to amending these Terms by notifying the Customer or by posting the amended Terms on the Website. Amendments of the Terms shall apply from the Customer accepting the Terms (in connection with a new visit to the Website where acceptance is made electronically), or thirty (30) days after PS having informed the Customer about the amendments. PS recommends that the Customer stays updated on the Website on a regular basis in order to become aware of any amendments of the Terms.
Force Majeure
If PS’s performance of its obligations under these Terms is made unreasonably oner- ous or impeded by circumstances beyond PS’s reasonable control, e.g. general labour disputes, war, fire, lightning, acts of terrorism, theft, amendments to regulations is- sued by governmental authorities, intervention by governmental authorities or addi- tional better right pertaining to third parties or any other circumstances beyond PS’s control, PS shall be released from liability in damages and any other penalties for de- lay in performing or failure to perform such obligations. If PS’s performance is pre- vented for more than three (3) months as a result of any of the circumstances re- ferred to in this clause, the Customer shall be entitled to cancelling the purchase.
13. Governing law and disputes
Any dispute relating to the interpretation or application of these Terms and the Web- site in general shall be interpreted in accordance with the laws of Sweden and primar- ily be settled by negotiations between the parties. Should the parties be unable to reach an agreement, the dispute shall be finally settled by the courts of Sweden.
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These Terms have been adopted by PS on 14.11.2016
GENERAL TERMS AND CONDITIONS FOR ONLINE AUCTIONS FOR COMPANIES
1. Background
1.1 These general terms and conditions for purchase by online auctions (the ”Terms”) shall apply when a company or another legal entity (the “Customer”) makes a pur- chase on www.psonlineauktioner.se and thereto related sites (the “Website”). An agreement is entered into between the Customer and PS Onlineauktioner AB, com- pany registration no. 556632-1468 (“PS”). The Customer is required to accept the Terms in order to purchase Auction Objects on the Website.
1.2 The objects sold by PS on the Website (the “Auction Object”) are sold by PS in its own name but on behalf of a seller that is also a third party. PS’s assignment is gen- erally to value and draft a description of the Auction Object, the contents of which are set forth in clause 3 of these Terms (the “Object Description”). The Auction Ob- jects are generally used or second-hand and PS strives to keep the Object Descrip- tion as correct as possible.
2. Bidding and purchase fee
2.1 The Auction Objects are sold by online auctions on the Website. In order to partici- pate in an online auction on the Website, the Customer is required to register as a member pursuant to PS’s at all times applicable General terms and conditions for auction and membership, please see the Website and above. Comprehensive infor- mation regarding the bidding and the auction procedure are set forth in PS’s General terms and conditions for auction and membership. Any Customer choosing to par- ticipate in an auction on the Website shall comply with PS’s at all times applicable rules and instructions.
2.2 A Customer winning the bidding pursuant to PS’s at all times applicable General terms and conditions for auction and membership shall pay a purchase fee for the Auction Object purchased in accordance with the principles and amounts set forth on the Website. The purchase fee may vary in size depending on which kind of Auc- tion Object is being put out for sale. A Customer is obliged to pay the purchase fee even if the purchase of the Auction Object bid for, for any reason, is not completed. Applicable purchase fees are set forth on the Website. Payment of the purchase fee shall be made pursuant to the provisions set forth in clause 5 below.
2.3 PS’s obligations to fulfil the agreement pursuant to these Terms will only arise once the seller of the Auction Object has approved the winning bid and an invoice per- taining to the Auction Object has been sent to the Customer placing the winning bid or otherwise, if PS has confirmed the winning bid, in accordance with PS’s at each time applicable General terms and conditions for auction and membership.
3. Object description
3.1 Auction Objects available for sale on the Website are specified in the Object De- scription, which states the following:
(a) basic description of the Auction Object and its main characteristics;
(b) at which time and place the Auction Object will be available for potential view- ing;
(c) an estimated market value for the Auction Object;
(d) how the Auction Object may be delivered (if applicable) alternatively how the Auction Object can be handed out or shall be collected; and
(e) the size of the purchase fee which applies to the highest bid placed.
3.2 The market value given for the Auction Object is based on a valuation of the Auc- tion Object adjusted to the market prior to the auction taking place. The price, at which the Auction Object will finally be sold, may be considerably in excess or fall short of the market value. PS cannot guarantee that the Customer may not find a similar Auction Object at a lower price.
3.3 Any information given in the Object Description may be changed subject to future circumstances. Any changes or additions are posted or announced at the time of the auction or set forth in the Object Description. In those cases where an amendment may be considered material with regard to the value of the Auction Object, PS re- serves the right to remove the Auction Object from the Auction and the Website and furthermore the right to possibly re-enter the Auction Object with a new Object De- scription. Should an Object Description be given in different languages, the Swedish language version shall prevail.
4. Viewing and obligation of inspection prior to the auction
4.1 Time and place for viewing of the Auction Object is set forth in the Object Descrip- tion. The Customer shall form an opinion of the Auction Object put out for sale at an on-site viewing and then bid in accordance with the value the Customer considers the Auction Object to have. Should a viewing of the Auction Object not be possible, the Customer shall, to the best of its ability, assess the Auction Object e.g. by study- ing the Object Description, pictures of the Auction Object and, if required, consult- ing with PS.
4.2 An Auction Object is sold as-is. The Customer is obliged to inspect the Auction Ob- ject prior to the auction being carried out on the Website. Auction Objects put out for sale may be subject to faults or defects. The Customer shall accordingly carefully inspect and assess the state and condition of the Auction Object. Any reproductions of Auction Objects in the auction catalogue or Object Description are for identifica- tion purposes only and may not be used to determine the state or condition of any Auction Object. Should any material information in the auction catalogue or the Ob- ject Description be misleading, the aforementioned may constitute grounds for can- cellation of the purchase.
4.3 PS is not responsible for the Customer neglecting its obligation of inspection set forth above nor for anything the Customer noticed or ought to have noticed if the Customer had fulfilled its obligation of inspection.
5. Fees and payment
5.1 The prices set forth on the Website shall apply for bids and purchases on the Web- site. Any prices and bids are presented on the Website exclusive of VAT, unless oth- erwise expressly set forth. In addition to the purchase fee, VAT and any other appli- cable statutory taxes will be added to the highest bid placed for every individual Auc- tion Object purchased on the Website, please see the Object Description for further information. VAT is furthermore added to the purchase fee. The Customer under- takes to check whether the VAT on the Auction Object is deductible in its own business.
5.2 The Customer may use the payment methods set forth on the Website. Please see the Website for more details about our payment options. PS is entitled to charging the Customer already in connection with the winning bid. PS reserves the right not to always offer all payment methods, alternatively change payment method if the meth- od chosen by the Customer for any reason does not work at the time of purchase. Please note that any limitations of payment methods are set forth on the Website.
5.3 If payment has not been made within seven (7) calendar days after the close of an auction, PS is entitled to request that the purchase is completed and charge default interest pursuant to applicable legislation and a fee for reminders. PS is, in such a case, furthermore entitled to cancelling the purchase upon non-payment and receiv- ing compensation for any damages or losses, including the purchase fee.
5.4 Should the purchase be cancelled pursuant to clause
5.3 above, PS is entitled to re- sell the Auction Object at such purchase- and monitoring fee PS deems suitable, without prior notice to the Customer.
5.5 If the Customer is located outside of Sweden, the invoice will be sent with Swedish VAT added. VAT shall be paid to PS and will later be refunded to the Customer once an export declaration or other instrument, certifying that the Auction Object has left Sweden, is received by PS. In order for the VAT to be refunded, PS shall re- ceive the export documentation no later than fourteen (14) days after the date of in- voice. Furthermore, the Customer shall furnish PS with complete banking details, e.g. IBAN account, BIC/SWIFT code and the name and address of the bank. The Customer is responsible for any customs declaration of the Auction Object.
5.6 PS will only refund VAT to Customers outside of Sweden that are registered as companies with a valid foreign address. Customers within the European Union (EU) shall always provide a valid “Value Added Tax” (VAT) number upon registration.
6. Collection, inspection and transport
6.1 The date and time for collection of the Auction Object purchased are set forth on the order confirmation, the Object Description or the invoice issued to the winning Customer. PS is not responsible for transportation, and freight is not included in a purchase of an Auction Object. Delivery shall be made Ex Works designated collec- tion point (Incoterms 2010). PS shall notify the Customer when the Auction Object is available for collection. Unless otherwise expressly agreed with the Customer, col- lection of the Auction Object pursuant to this clause shall be made on the collection day set forth on the order confirmation or the Object Description. PS is entitled to charge storage and handling fees, pursuant to the currently applicable price list, for any Auction Objects not collected within the specified time. Should the Customer be prevented from collecting the Auction Object on the date and at the time specified, the Customer shall contact PS in accordance with the contact details supplied by PS.
6.2 Upon collection of the Auction Object, a receipt for the payment made and a copy of the invoice or a confirmation of payment shall be presented. Any purchased Auc- tion Object may not be collected prior to PS having received payment in full.
6.3 Upon collection of the Auction Object, the Customer is obliged to inspect the Auc- tion Object in order to ensure that the Auction Object is not defective. A Customer collecting the Auction Object by a representative or a transportation company shall sign an acceptance of delivery by which the representative or the transport company is given authority to inspect and collect the Auction Object on behalf of the Customer.
6.4 If an Auction Object has not been collected on the collection day, which is set forth on the order confirmation or the Object Description, PS is entitled to transferring the Auction Object to a storage-/transportation company designated by PS, cancel or put the Auction Object out for re-sale in accordance with clause 5.3 and 5.4 above or discard the Auction Object. Should the Auction Object concern real estate prop- erty, the Customer is entitled to access the property on a date subject to agreement between the proprietor and the Customer.
6.5 Upon special agreement with the Customer, PS may arrange for transportation of the Auction Object. All transportation, both domestic and international, will generally be undertaken by an externally agreed agent (the “Forwarding Agent”) and will be car- ried out in accordance with the Forwarding Agent’s applicable regulations. Any deci- sions on Forwarding Agents can only be made once payment in full has been received.
6.6 Upon complaints or claims attributable to the transportation, the Customer shall contact the Forwarding Agent directly. PS is under no circumstances responsible for such transportation or damages or delays which relate to the transportation or any other circumstances of the Forwarding Agent. The Customer will furthermore be in- voiced specific freight charges in accordance with the Forwarding Agent’s from time to time applicable price list provided on the Website. If PS, in the individual case,
agrees to pack and send the purchased Auction Object, this will be carried out on behalf of the Customer and at the Customer’s risk. PS is not responsible for any damages to purchased Auction Objects, which have arisen during said transportation or for parcels gone missing.
6.7 Ownership of the Auction Object will pass from PS to the Customer as soon as the Customer has paid the Auction Object in full.
7. Liability for defects
7.1 All Auction Objects on the Website are sold as-is, i.e. in the condition in which the Auction Object is found at the time of the auction. For any defects in the Auction Object pertaining to the Auction Object not meeting the agreed characteristics, PS shall be liable in accordance with the regulations set forth below.
7.2 PS is not responsible for any defects arising after the purchase. PS is neither responsible for:
(a) defects due to normal wear and tear of the Auction Object;
(b) faults, defects or damages which are set forth in the auction catalogue or the Object Description;
(c) defects which the Customer could have foreseen with regard to the price or age; or
(d) defects which the Customer is aware of or ought to have been aware of, e.g. anything the Customer ought to have realized by carefully reading the Object Description and studying the pictures attached to the Auction Object or any- thing the Customer has noticed or ought to have noticed while inspecting the Auction Object pursuant to clause 4 or clause 6.3 above.
7.3 Furthermore, PS is not responsible for defects if the Auction Object is sold as a “repair object”, even if the Auction Object has more comprehensive or other defects than those specified. PS is not responsible for descriptions of the Auction Object in auction catalogues or the Object Description being comprehensive with regard to damages, faults or defects.
7.4 PS is not responsible for any defects in Auction Objects sold on behalf of the Swedish Enforcement Authority (Sw. Kronofogdemyndigheten), administrators in bankruptcy or other compulsory sale e.g. on behalf of collecting agencies, banks or similar.
8. Complaints
8.1 The Customer may not claim that the Auction Object is defect, unless said Customer has given PS notice of the defect (complaint) within the period set forth below.
8.2 The Customer has an obligation to inspect the Auction Object pursuant to clause 4 and clause 6.3 above. Complaints for any defects which were discovered or ought to have been discovered while the Auction Object was inspected by the Customer on these occasions shall be filed immediately. PS is otherwise only responsible for de- fects, which the Customer notifies in writing within fifteen (15) days from collection of the Auction Object by the Customer.
8.3 Complaints shall be filed in the manner as set forth on the Website. A written notice about the complaint shall contain the object number and the invoice number, which Auction Object the complaint refers to and a description of how the defect is mani- fested. For the avoidance or doubt, a bid made by mistake will not constitute grounds for complaints. PS reserves the right to refuse any complaints if the object turns out not to be defective.
8.4 Upon defects in an Auction Object, PS is entitled to compensating the Customer at its own discretion by
(a) primarily rectifying the defect,
(b) secondarily granting the Customer reasonable compensation, such as a price reduction, or
(c) thirdly compensating the Customer with a substitute object.
PS will not carry the costs for any repairs made by the Customer, unless said repair is approved by PS in advance.
8.5 If any defect that falls under PS’s responsibility is not rectified pursuant to clause 8.4 within reasonable time of the complaint being filed, however, no later than within thirty (30) days), the Customer is entitled to cancelling the purchase and against the return of the Auction Object receive the amount the Customer has paid PS upon purchase. The Customer is not entitled to any further compensation.
8.6 If the Customer files a complaint and there is no defect for which PS is responsible, PS shall be entitled to receive compensation for the costs incurred.
8.7 The remedies provided for in this clause 8 are the exclusive and only remedies the Customer is entitled to when lodging complaints.
9. Limitation of liability
9.1 PS has no further liability for defects in addition to the provisions set forth above. Nor has PS any liability for any legal errors. PS’s total liability for each Auction Ob- ject is in any case limited to the value of the specific Auction Object. PS is under no circumstances liable for any indirect losses.
9.2 For the avoidance or doubt, PS is not liable for any damage or loss incurred by the Customer subject to the Auction Object not being available for collection on the day and at the place for collection, e.g. burglary or if the Auction Object no longer is available for PS to sell subject to reasons attributable to the Seller of the Auction Object. PS’s sole liability in such cases is limited to repayment of the amount the Cus- tomer may have already paid PS for the Auction Object.
10. Special conditions upon sale of goods seized in execution
10.1 PS also offers sale of goods seized in execution on behalf of the Swedish Enforce- ment Authority (Sw. Kronofogdemyndigheten) on the Website. Upon sale of these Auction Objects the special conditions set forth below shall apply.
10.2 The Auction Objects are sold by executive bidding-/auction procedure on behalf of the Swedish Enforcement Authority. The Swedish Enforcement Authority is entitled to cancelling the sale or cancelling certain objects for sale with short notice. The Auc- tion Objects are sold in their condition at the time of sale. No complaints will be tak- en into consideration.
10.3 PS does not undertake any comprehensive test of goods seized in execution and the Object Description of the Website is only general. The Customer must itself at the viewing ascertain the condition of the Auction Object and read the Object Description. The Auction Object may not be approved upon collection, but the Customer is bound by its winning bid regardless of condition.
11. Amendment of the Terms
PS is entitled to amending these Terms by notifying the Customer or by posting the amended Terms on the Website. Amendments of the Terms shall apply from the Customer accepting the Terms (in connection with a new visit to the Website where acceptance is made electronically), or thirty (30) days after PS having informed the Customer about the amendments. PS recommends that the Customer stays updated on the Website on a regular basis in order to become aware of any amendments of the Terms.
12. Force Majeure
If PS’s performance of its obligations under these Terms is made unreasonably onerous or impeded by circumstances beyond PS’s reasonable control, e.g. general labour disputes, war, fire, lightning, acts of terrorism, theft, amendments to regulations is- sued by governmental authorities, intervention by governmental authorities or addi- tional better right pertaining to third parties or any other circumstances beyond PS’s control, PS shall be released from liability in damages and any other penalties for de- lay in performing or failure to perform such obligations. If PS’s performance is prevented for more than one (1) month as a result of any of the circumstances referred to in this clause, the Customer shall be entitled to cancelling the purchase. Should the Customer cancel the purchase subject to PS not being able to fulfil the obligations pursuant to the Terms, PS will repay the amount the Customer has paid for the Auc- tion Object less any compensation for purchase fees and other reasonable costs PS may have incurred in its attempts to fulfil any obligations under these Terms.
13. Governing law and disputes
Any dispute relating to the interpretation or application of these Terms and the Website in general shall be interpreted in accordance with the laws of Finland and primarily be settled by negotiations between the parties. Should the parties be unable to reach an agreement, the dispute shall be finally settled by the courts of Finland.
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These Terms have been adopted by PS on 11.14.2015